DirecTV Customer Service – Complaints And Reviews

Tried to sign up with Direct TV after Dish Network cut ties with our local NBC station. I was given a date in 3 weeks to be installed. I took 4 hours off work to wait for him and he never showed. Found out after several calls that they didn.t give him the address and got no message from the installer. A few more phone calls and I was given a new install date in another 3 week.. More phone calls and they gave me an access code to watch TV on the computer which did not work. More calls and I finally got to an English-speaking person who I told to cancel everything. Waiting to see how that gets screwed up. I wouldn’t recommend Direct TV to a dead skunk.

They promised me $57 per month for 1 year used auto pay in 2 months they took $380 out of my account called customer service 3 times could not understand the rep because of the accent. They are outright thieves I will find someone that speaks English eventually and either prosecute or get my money back. Wish me luck.

was a Suddenlink customer when ATT called and offered me bundle special for $ 120.00 mo. which included a line phone, internet, and TV was told accounts would bundle after 60 days and would receive one bill. The first month’s billing was correct…after that and now going on for 4 months I have to call them to ask why I am not being billed the special amount and why has it not combined into one bill???!!! Never can get a person you can understand unless I ask for the cancellation department. they fix the problem for that bill and then next month I get to do it all over again!!! got me hooked into a 2-year contract……NEVER AGAIN!!! once I am out of this…..

I have been a customer of DircTV for over 30 years. Before AT&T took over the entity I had one good service for a non working DirecTV. Today I called the DTV for error 771 after checking all connections inside the house and I called to report that the problem has been resolved. I have being paying a service charge each month for the last several years and today the service rep has the nerve to tell me that only covers telephone consultation and that I have to pay $149 for rep to come check!!. This service stinks. This was my experience with AT&T phone service, avoid them if you can.

We purchased “Enemy” a few days ago. I’d like to say it was the biggest waste of money ever! And at $12.00(?), it was a double waste! I only watched it through, because I hoped that it would suddenly make sense. It didn’t. Boo!