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Dunkin Customer Service – Complaints And Reviews

1-800-859-5339

Post Views: 311

Before visiting Dunkin Donuts, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Dunkin Donuts is a popular chain known for its coffee, donuts, and other breakfast items.

How to Contact Dunkin’ Donuts

You can reach Dunkin’ Donuts customer service using the following details:

  • Phone Number: 1-800-859-5339
  • Email Support: Dunkin’ Donuts offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8:30 AM – 5 PM ET
  • Corporate Address: Dunkin’ Brands, Inc., 130 Royall Street, Canton, MA 02021
  • Website: https://www.dunkindonuts.com/

Dunkin’ Donuts Customer Support Reviews and Complaints

When considering visiting Dunkin’ Donuts, it’s helpful to review their customer service feedback. Dunkin’ Donuts competes with other coffee and fast-food chains like Starbucks, Tim Hortons, and McDonald’s. Customer reviews often highlight the quality of coffee, convenience, and variety of breakfast items at Dunkin’ Donuts. However, some complaints focus on issues related to customer service, order accuracy, and cleanliness at specific locations.
Comparing Dunkin’ Donuts with other coffee chains can help you determine which offers the best food, pricing, and customer support for your next visit. Evaluating customer reviews and complaints is an important step in making an informed decision about where to get your coffee and breakfast.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about visiting Dunkin’ Donuts.

Note: This website listing is not associated with Dunkin’ Donuts. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Dunkin’ Donuts does not provide support services directly through this website. For any questions or concerns about Dunkin’ Donuts products or services, contact their customer service representative directly.

Let us know when Coffee is on Sale!

July 18, 2014

I was in the store on Simmons Rd. No. Las Vegas yesterday. I had gotten 4 pounds of coffee because it was on sale. The salesperson could not tell me for how long the coffee will be on sale. HOW COME????? Why don’t they ut a sign in the window when it’;s on sale. You would get a lot of customers if they knew. Mrs. Greene

Avatar for Margaret G
Margaret G

Dunkin Donuts Palmetto FL

April 7, 2014

Was at the Dunkin Donuts, in Palmetto, FL. drive-thru window around noon today (4-7-2014). The customer service rep. at the drive-thru was not very friendly. So I place my order of a Snickers sundae and a chicken salad sandwich on Texas toast. I was informed they do not sell Snickers sundaes, even though it was on the order board. So I asked for a sweet tea along with the sandwich. As I drove up to the drive-thru, I heard his co-worker tell him that they were out of sweet tea; He abruptly closed the drive-thru window and returned with what I assumed was a sweet tea with lemon. After reaching my destination I took a sip of my tea only to find it was coffee with lemons. Also, the Texas toast was so stale that I could not chew it. To purposely give me the wrong or instead of telling me that they were temporarily out of sweet tea. I WILL NOT BE RETURNING TO DUNKIN DONUTS, when I would patronize Dunkin at least 3 times a week. PC# 350352.

Avatar for Zelda
Zelda
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2.4 out of 5 stars (based on 884 reviews)
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Let us know when Coffee is on Sale!

July 18, 2014

I was in the store on Simmons Rd. No. Las Vegas yesterday. I had gotten 4 pounds of coffee because it was on sale. The salesperson could not tell me for how long the coffee will be on sale. HOW COME????? Why don’t they ut a sign in the window when it’;s on sale. You would get a lot of customers if they knew. Mrs. Greene

Avatar for Margaret G
Margaret G

Dunkin Donuts Palmetto FL

April 7, 2014

Was at the Dunkin Donuts, in Palmetto, FL. drive-thru window around noon today (4-7-2014). The customer service rep. at the drive-thru was not very friendly. So I place my order of a Snickers sundae and a chicken salad sandwich on Texas toast. I was informed they do not sell Snickers sundaes, even though it was on the order board. So I asked for a sweet tea along with the sandwich. As I drove up to the drive-thru, I heard his co-worker tell him that they were out of sweet tea; He abruptly closed the drive-thru window and returned with what I assumed was a sweet tea with lemon. After reaching my destination I took a sip of my tea only to find it was coffee with lemons. Also, the Texas toast was so stale that I could not chew it. To purposely give me the wrong or instead of telling me that they were temporarily out of sweet tea. I WILL NOT BE RETURNING TO DUNKIN DONUTS, when I would patronize Dunkin at least 3 times a week. PC# 350352.

Avatar for Zelda
Zelda
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