Entertainment Weekly Customer Service: Subscription, Account & Reviews

If you need help with an Entertainment Weekly magazine subscription, billing question, account email, newsletter preferences or another EW account issue, use the current People Inc. support system. Entertainment Weekly is part of People Inc., and subscription support is handled separately from general website and account assistance.

Which Entertainment Weekly Support Route Should You Use?

• Magazine subscription or billing: Call 1-888-616-7679 or email meredith@cdsfulfillment.com.
• EW website or account issue: Use the Entertainment Weekly Help Center.
• Question requiring personal assistance: Submit a People Inc. support request and select Entertainment Weekly as the relevant brand.
• Change the email address associated with EW: Review People Inc.’s EW email-address instructions before submitting the change.
• Newsletter preferences: Use the Entertainment Weekly newsletter help page.
• Subscription purchased through another company: Check the original receipt or billing statement because the seller that processed the purchase may control billing, cancellation or refunds.

What to Have Ready Before Contacting Entertainment Weekly

Gather the information that applies to your request:

• Your full subscriber name
• Email address associated with the EW or People Inc. account
• Magazine account or subscriber number, if available
• Delivery address for a magazine subscription
• Order or renewal confirmation
• Date and amount of a subscription charge
• Issue date for a missing or damaged magazine
• A description of any website or account error
• Previous support request or correspondence

Do not post complete account numbers, home addresses, payment information, passwords, email addresses or private correspondence in a public review.

Entertainment Weekly Magazine Subscription Help

People Inc.’s current support-request system directs magazine customers to its magazine support team at 1-888-616-7679 or meredith@cdsfulfillment.com.

Use magazine support for questions involving:

• Subscription account status
• Billing or renewal questions
• Address changes
• Missing or damaged issues
• Cancellation requests
• Subscription charges
• Other magazine-account problems

Have the subscriber name, mailing address and account information ready so the support team can locate the correct record.

Entertainment Weekly Magazine Account Portal

People Inc.’s Entertainment Weekly Help Center still contains an older article directing subscribers to an Entertainment Weekly Magazine Account Portal for subscription, address and billing management.

However, that account-portal link currently returns an error. Because it is not presently functioning reliably, customers should use the current People Inc. magazine-support telephone number or email instead of relying on the older portal.

How to Cancel an Entertainment Weekly Subscription

For an Entertainment Weekly magazine subscription managed through People Inc.’s magazine-support system:

1. Call 1-888-616-7679 or email meredith@cdsfulfillment.com.
2. Provide the subscriber name, mailing address and account number when available.
3. Clearly request cancellation.
4. Ask whether any automatic renewal associated with the subscription has also been stopped.
5. Ask whether a refund or account adjustment applies.
6. Request written confirmation or a confirmation number.
7. Keep the confirmation until any final billing issue has been resolved.

If the subscription was purchased through an outside magazine seller, promotional program, app provider or other third party, that company may also need to be contacted about billing or refunds.

Unexpected Entertainment Weekly Subscription Charge

If an unfamiliar EW-related subscription charge appears:

• Record the billing descriptor, transaction date and amount.
• Search your email for Entertainment Weekly subscription or renewal confirmations.
• Check whether another household member ordered or renewed a subscription.
• Contact People Inc. magazine support and ask whether the charge corresponds to an account they can identify.
• If People Inc. did not process the payment, identify the outside subscription seller from the card statement or original confirmation.

If you believe a completed transaction was unauthorized and the responsible seller does not resolve it, contact the bank or card issuer using the number printed on the payment card.

Entertainment Weekly Missing or Damaged Magazine

For a missing, late or damaged Entertainment Weekly magazine issue, contact the magazine-support team with:

• The subscriber name
• Delivery address
• Subscriber or account number
• The specific issue that was expected
• The most recent issue that arrived successfully

Keep the mailing label from a recent issue until the account has been located and corrected.

Entertainment Weekly Account and Email Help

Entertainment Weekly uses People Inc.’s shared account system for certain digital-account functions.

People Inc. warns that changing the email address associated with an Entertainment Weekly account can also change the email address connected with other People Inc. brands that use the same account identity.

Those brands can include PEOPLE, Food & Wine, Better Homes & Gardens, Allrecipes, Real Simple, Travel + Leisure, InStyle, Southern Living and others.

Before changing the email address:

• Confirm which email is currently associated with your EW account.
• Consider whether the same address is used with another People Inc. website.
• Use People Inc.’s official support instructions.
• Do not create duplicate accounts unless support recommends doing so.

Entertainment Weekly Newsletter Help

People Inc. provides a dedicated Entertainment Weekly help article for newsletter and email preferences.

Use the official Newsletter and Email Preferences page if you want to:

• Review EW newsletter subscriptions
• Change email preferences
• Unsubscribe from selected newsletters
• Reduce Entertainment Weekly promotional email

People Inc. notes that some newsletter-preference changes may take time to fully process, so additional messages may arrive after a preference has been changed.

Entertainment Weekly Website and Digital Support

For problems involving EW.com rather than a magazine subscription, use the People Inc. Entertainment Weekly Help Center or submit a support request.

Examples include:

• Account access
• Email-address changes
• Newsletter problems
• Account deactivation
• Other digital-account questions

When submitting a request, select Entertainment Weekly as the brand and describe the problem as specifically as possible. People Inc.’s form advises users not to include passwords or other sensitive information.

How to Escalate an Entertainment Weekly Complaint

1. Determine whether the issue involves a magazine subscription or an EW.com digital account.
2. For magazine problems, contact 1-888-616-7679 or meredith@cdsfulfillment.com.
3. For digital-account issues, submit a People Inc. support request.
4. Save confirmation emails, case numbers, mailing labels and billing records.
5. State the requested resolution clearly, such as cancellation, billing correction, account update or newsletter change.
6. If an outside company sold the subscription, contact that company when it controls the billing or refund.
7. Follow up using the existing case or email thread rather than opening multiple unrelated requests when possible.

Entertainment Weekly Reviews and Complaints

CustomerServiceNumbers.com currently shows no published Entertainment Weekly customer reviews and a 0 out of 5 rating based on zero reviews. There is therefore not enough first-hand CSN feedback to identify a reliable customer-service rating or complaint pattern.

The previous version of this page stated that customer reviews often praised Entertainment Weekly’s content, interviews and entertainment coverage while some complaints involved customer service, subscription management and delivery. Those statements were not supported by visible CustomerServiceNumbers.com reviews and should not be presented as findings from the CSN review section.

If you have contacted Entertainment Weekly or People Inc., a useful first-hand review may include:

• Whether the issue involved a magazine subscription or EW.com account
• The support route you used
• Whether support located your account
• Whether the issue involved cancellation, billing, delivery, newsletters or account access
• How long it took to receive a response
• Whether the problem was resolved

Do not publish subscriber numbers, payment details, mailing addresses, email addresses, passwords or private support correspondence.

About Entertainment Weekly

Entertainment Weekly is an entertainment and pop-culture media brand covering television, movies, celebrities, music, awards and related entertainment news through EW.com and other publishing formats.

Entertainment Weekly is part of People Inc., the media company formerly known as Dotdash Meredith. People Inc. also owns brands including PEOPLE, Food & Wine, Travel + Leisure, Better Homes & Gardens, Allrecipes and Southern Living.

People Inc. lists its New York office at 225 Liberty Street, 4th Floor, New York, NY 10281.

Related Magazine and Entertainment Customer Service Pages

• People Magazine customer service
• Us Weekly customer service
• National Enquirer customer service
• Globe Magazine customer service
• Hearst Magazines customer service

Entertainment Weekly Customer Service FAQs

What is the current Entertainment Weekly customer service phone number?

People Inc.’s current support system directs magazine-subscription customers to 1-888-616-7679.

Is 1-800-828-6882 still the Entertainment Weekly customer service number?

That number appears on older and third-party Entertainment Weekly listings, but it is not listed on the current official People Inc. Entertainment Weekly support pages reviewed for this update. Use the current People Inc. magazine-support route instead.

What is the Entertainment Weekly customer service email?

People Inc.’s current support form directs magazine-subscription questions to meredith@cdsfulfillment.com.

How do I cancel an Entertainment Weekly magazine subscription?

Call People Inc. magazine support at 1-888-616-7679 or email meredith@cdsfulfillment.com. Ask for confirmation that the subscription and any applicable automatic renewal have been canceled.

How do I contact Entertainment Weekly about an online account?

Use the official People Inc. Entertainment Weekly Help Center or submit a People Inc. support request and select Entertainment Weekly as the relevant brand.

How do I change my Entertainment Weekly email address?

Use People Inc.’s Entertainment Weekly email-address support instructions. Be aware that changing the address can affect accounts associated with the same email across other People Inc. brands.

How do I unsubscribe from Entertainment Weekly newsletters?

Use the official Entertainment Weekly Newsletter and Email Preferences help page and follow the link to manage your newsletter subscriptions.

Who owns Entertainment Weekly?

Entertainment Weekly is a People Inc. brand. Dotdash Meredith changed its corporate name to People Inc. in July 2025.

Where is Entertainment Weekly located?

People Inc., Entertainment Weekly’s parent company, lists its New York office at 225 Liberty Street, 4th Floor, New York, NY 10281.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share first-hand service experiences since 2004. CSN independently organizes contact information, support routes, complaint guidance and customer reviews.

CustomerServiceNumbers.com is not affiliated with Entertainment Weekly, People Inc., IAC or any magazine subscription provider. Contact details and subscription systems can change, so verify important account, billing and cancellation actions through current official support resources.

Share Your Entertainment Weekly Customer Service Experience

Have you contacted Entertainment Weekly or People Inc. about a magazine subscription, cancellation, billing charge, missing issue, account problem, email-address change or newsletter?

Leave a respectful first-hand review below describing which support route you used, what happened, how long assistance took and whether the issue was resolved.

Privacy reminder: Posting a review on CustomerServiceNumbers.com does not contact Entertainment Weekly, cancel a subscription, change an email address or open a People Inc. support case. Do not post subscriber numbers, mailing addresses, payment details, passwords, private correspondence or other personal information.

Independent Site Disclaimer: CustomerServiceNumbers.com is an independent consumer-information and review website. It is not affiliated with Entertainment Weekly, People Inc. or IAC, and those companies do not provide customer service through this page.