Before choosing Family Mobile for your wireless service needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Family Mobile is a prepaid wireless service provider owned by Walmart, offering affordable plans on the T-Mobile network.
How to Contact Family Mobile
You can reach Family Mobile customer service using the following details:
- Phone Number (Customer Support): 1-877-440-9758
- Email Support: Family Mobile does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their Family Mobile account.
- Chat: Available through the Family Mobile website during business hours.
- Customer Service Hours: Support is available Monday to Sunday, 8 AM to 11:45 PM (ET).
- Corporate Address: Walmart Family Mobile, 9700 NW 112th Avenue, Miami, FL 33178, USA
- Website: https://www.myfamilymobile.com/
Family Mobile Customer Support Reviews and Complaints
When considering using Family Mobile for your wireless service, it’s helpful to review customer service feedback. Family Mobile competes with other prepaid wireless providers such as Straight Talk, Cricket Wireless, Boost Mobile, and Metro by T-Mobile. Customer reviews often highlight the affordability of Family Mobile’s plans, especially for families looking to manage multiple lines. Many customers appreciate the coverage provided by the T-Mobile network and the ease of managing their accounts online. However, some complaints focus on issues related to network coverage in certain areas, data speeds, and the responsiveness of customer support, particularly when handling technical issues or billing concerns.
Comparing Family Mobile with other prepaid wireless providers like Straight Talk, Cricket Wireless, Boost Mobile, and Metro by T-Mobile can help you determine which provider offers the best combination of pricing, coverage, and customer support for your mobile needs.
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Note: This website listing is not associated with Walmart Family Mobile. The information and the reviews are a service provided by CustomerServiceNumbers.com.