Flash Wireless

1-800-266-8228

Customer Service Contact Information For Flash Wireless 1-888-226-2141


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  • Customer Service HORRIBLE. If you are a client, in order to speak to someone you have to pretend you are a new customer. Ugh!

  • HELP . I NEED TO REACH A PERSON. I HAVE BEEN TRYING FOR WEEKS TO REACH SOMEONE OR TO GET RESULTS ONLINE. I NEED TO UPDATE MY CREDITCARD AND HAVE BEEN UNABLE TO. HELP HELP HELP. DO NOT TURN OFF TO MY PHONE. I NEED IT FOR WORK AND HAVE A DEATH IN MY FAMILY. I HAVE TRIED FOR 3 WEEKS TO CHANGE INFO.

    I do not remember my password and cannot log in. It also says that you have no such account when I try.

  • I was up and running in minutes even when I didn’t have most of the info they needed. Turns out it was an ID10T error (lol). Thanks, Flash Wireless!!

  • Yes CUSTOMER SERVICE Atrocious–never answer–turned off phone on Christmas day

    left me on hold for over an hour never came back called from another line they answered in 40 minutes

    PHONE–many options do not work

    the phone is PREPAID–visual voice doesn’t work etc–other apps as well do not work

    Wanted to Sell More Phones for this Company and Make residual Income

    HOW CAN I OFFER SERVICE TO MY HAPPY CUSTOMERS–if they will get screwed around like this

  • The trick is to pretend to want to start a new service. You will get an agent very fast and they can help you.

    My card went bad, and that was the trick I used. I agree the web service is not there at all. call and ask to start a new phone. You will get results. I was up and running in 5 min.

  • Horrible customer service. If your card doesn’t pay bill they immediately call you. Flash you have awful customer services.

  • After waiting being on hold for 45 plus minutes. While on hold I attempted to text to chat. I was received a notice to hold as well. Finally after 45 plus minutes, a very great customer services representative address my need within 3 minutes!!! Flash Wireless there has to be a better way!!!!!!!!!!!!!!!

  • Flash Wireless is the absolute worst service provider I have ever encountered. Their customer service is awful, they take your money and give you disgraceful cellphones and terrible reception in addition to not giving refunds when refunds are due. All around, I could not be more disappointed.

  • I am not satisfied with the service provided to me. My phone is temporarily disconnected due to a different card number. I have been trying since last night (August 28, 2014) to get in touch with someone, and all I got was a menu to enter the card number and press zero to repeat the message. It’s frustrating because the system of course does not recognize the new card and I cannot go beyond that.

    Just as simple as that and yet I cannot get any help.

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