StandUp Wireless Customer Service


How To Contact How To Contact StandUP Wireless Customer Service

Standup Wireless is a government-supported wireless service provided by Global Connection Inc. of America.


Hours: Mon – Sat : 8:00 AM to 9:30 PM ET
Mon – Sat : 5:00 AM to 6:30 PM PT

Standup Wireless
PO Box 72397
Newport, Ky 41072

Website: Standup Wireless

Standup Wireless Communications Competition

Standup wireless competition includes Asurion, AT&T Wireless, Verizon Wireless, T-Mobile, Assurance Wireless, Cricket, Boost Mobile and Metro by T-Mobile.


10 Responses

  1. I switch from SafeLink, who after 5 years provided me with 3 different SIM cards, none of which worked. I have a brand new Samsung, it is supported, SL tried to blame Samsung. They hung up on me. Charged me for non-working SIM cards. Everything is the Customer’s fault, inc. their own 3rd World Country “Younger Cousins” (haha!) being allowed to simply disconnect calls & chats.
    StandUp sent me a SIM, it worked, they couldn’t port my old # in.
    Ok, as since using SafeLink, I did not have a working phone for months.
    It works on paper.
    Well making calls, not every 5 minutes…try every 5 seconds, the sound drops out to silence.
    No one can hear me.
    My bars have gone from 2 to 3 to 5, same thing happening.
    I don’t have a clue how to fix this. Reading the reviews, I doubt that they will either.
    And read the reviews of ANY of these fly-by-night, 3rd cousin by marriage just out of jail, Customer Service…they don’t know what they’re doing, they don’t care, they hang up on you, disconnect Live Chat, will NOT port your #, will not help.
    All any of these companies care about is getting a check per person from the Feds of the U.S., where they are NOT.
    Check out the huge lawsuit against SafeLink several years back, began in FL, they signed up about 150,000 FAKE ACCOUNTS for this program. Got caught, but kept it up.
    Yep. Feds fined them, still allowing them to stay in business, doing the same things no doubt.

  2. Additionally, I transferred my service 10/8/2022 to a new provider. Should have done it 6 months ago. Wasted 1 year with standup wireless.

  3. This company obviously went through the process to sign up as a lifeline program provider that no intentions of fulfilling that agreement. I have contacted them over 5 times about dropping calls every 5 minutes and the inability to use hotspot data. I have 46 gb of data and unable to use the hotspot to connect any devices. Whenever they did connect to the server kept disconnecting and rebooting every 30 seconds. I was practically unable to use it. Who would torment themselves with that. DSL underground was never that bad 25 years ago. Don’t believe the advertising. They are just collecting the funds from the government and could care less. They kept trying to troubleshoot my phone with android steps. I kept telling them 5 times that I had an iPhone and could not follow those directions. He finally told me I needed to contact apple and ask them to help me turn on 2g on my iPhone. I don’t know who they are but they certainly are not any skilled or trained tech support. Probably somebody’s little cousin that just got out of jail. Never worked anywhere in their lives. Needs to be shut down because they are not providing any valid services.

  4. This is he worst wireless company is ha I have ever seen. The employee act like smart asses and then hang up on you.Don’t EVER expect any type of asedence from this company. I did not think they even know how to handle or fix a problem with there phones or service.

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