Harley-Davidson Customer Service – Complaints And Reviews

I was going to order 2 Harleys for me in my wife not now thank you Harley for moving to a another country

I have a 05 sportster 1200 custom Lehman trike that has been to Battlefield Harley in Gettysburg since I bought it. All the extra they have installed. They replaced the starter/run switch and installed a new battery [ old one they installed 3 yrs ago] Since then I got only 30 min run time before it blows master fuse. it has been in shop twice and they said they found problem , [ bad fuse –60.00 plus hundred for tow.spent 2 wks because of 4th of July, found pinched wire replace fuse 80,00. ] I got it back and now I can’t 5 min. had it towed to back and now they don’t know when they can get to it because it is bike week Yes I know it is bike week. I will still be here after the visitors leave. and since you “fixed it” twice maybe you should give it attention now

On 8/27/14, I purchased a 2014 Limited from Valley Forge Harley, Trooper, PA This was my third bike I bought from them. The staff there is very helpful & courteous. In the past seven years, I have had nothing but good service. I highly recommend this dealership.

.

I have been riding a Harley most of my life. but, have never been treated with as much disregard as I have at Fort Thunder in Moore OKLA.they have very little respect for the customer who pays their bills and keeps their doors open. the parts manager is always in a meeting, huh? They never give you a direct answer on when you might get the parts you paid for weeks ago. they have had my money for three weeks and have no plans to come through with my parts. I was told they would do my part overnight. only to drive thirty miles and be called a liar. we didn’t say that. yea right. Everything that ft Thunder tells you is a lie. they won’t get my part, they won’t return my money. and if asked they have no idea when my parts will be in. I was a loyal customer. now a craped-off consumer still hasn’t got what he paid for three weeks ago.ft thunder you have forever lost my business. and your parts manager is a liar. and I still want my parts.

“I bought a new 2014 lowrider. The day I bought it, I had trouble with a ringing sound and knocking in the engine. I took the bike back several times, and they kept it for a week but could not reproduce the noises. After having the bike for one month, I took it back, and they have had it for two weeks. Now there is a recall. This is a bunch of bull hockey. I have not been without a bike in twenty years. A motorcycle is my lifeline; it’s what I am and what I do. I told them I wanted another bike or my money back. Live to ride, ride to live. Mr. Mike, Louisville, Kentucky. Bluegrass Harley.”