If you need help with HGTV Magazine customer service, a subscription, renewal, cancellation, refund, missed issue, damaged issue, duplicate copy, billing notice, address change, digital edition, account login, editorial question, advertising inquiry, sweepstakes subscription, or customer service complaint, the correct support route depends on whether your issue involves magazine delivery, subscription billing, digital access, editorial content, or HGTV television/website support.
Verified HGTV Magazine Customer Service Contact Information
- HGTV Magazine Subscription Customer Service: 1-800-274-4687
- Print Subscription Email: HGTcustserv@cdsfulfillment.com
- Still-Referenced / Legacy Customer Service Number: 1-800-840-8056
- HGTV Magazine Customer Service Website: Service.HGTV.com
- HGTV Magazine FAQ: HGTV Magazine Subscription FAQ
- Current Subscription Mailing Address: HGTV Magazine, P.O. Box 37870, Boone, IA 50037
- Older Customer Service Mailing Address: HGTV Magazine, P.O. Box 6000, Harlan, IA 51593
- Older Payment Mailing Address: HGTV Magazine, P.O. Box 6093, Harlan, IA 51593
- Older Renewal Mailing Address: HGTV Magazine, P.O. Box 6094, Harlan, IA 51593
- Editorial Email: hgtvmagazine@hearst.com
- Editorial Office: HGTV Magazine, Editorial Offices, 320 West 57th St., 5th Floor, New York, NY 10019
- Hearst Magazines Corporate Address: Hearst Magazines, 300 West 57th Street, New York, NY 10019
- HGTV Magazine on Hearst: HGTV Magazine Brand Page
- HGTV Magazine Advertising: HGTV Magazine Advertising Information
- HGTV Magazine Subscription Shop: The HGTV Magazine Shop
- HGTV Website Help: HGTV Help Center (TV, website, streaming, shows, and network questions, not magazine billing)
- Official HGTV Website: HGTV.com
Choose the Correct HGTV Magazine Support Route
HGTV Magazine subscription support is different from HGTV TV, HGTV.com, streaming, show casting, or HGTV Home product support. Use the correct route before calling or submitting a request.
- Print subscription billing, renewal, address change, cancellation, missed issue, damaged issue, or duplicate issue: Use the HGTV Magazine customer-service site or call 1-800-274-4687.
- Still-referenced Hearst/HGTV Magazine support number: Try 1-800-840-8056 if your renewal notice, invoice, or older subscription page points you there.
- Print subscription email: Email HGTcustserv@cdsfulfillment.com.
- Digital edition access: Check the app or digital storefront where the subscription was purchased.
- Editorial comments, article pitches, or magazine content questions: Email hgtvmagazine@hearst.com.
- Advertising or media kit questions: Use the HGTV Magazine advertising page.
- HGTV TV shows, streaming, casting, closed captions, or website questions: Use HGTV’s main Help Center, not magazine subscription support.
- Subscription bought through an outside agency: Contact that subscription agent if billing or refund instructions came from the agency.
Information To Gather Before Contacting HGTV Magazine
Having the correct subscriber information ready can help customer service locate your account faster.
- Subscriber name exactly as shown on the mailing label
- Mailing address exactly as shown on the magazine label
- Account number from the mailing label or renewal notice
- Email address connected to the subscription
- Issue month that is missing, damaged, late, or duplicated
- Payment date, payment method, invoice, or bill notice
- Renewal notice or continuous-service reminder
- Cancellation confirmation, screenshot, or case number
- Gift subscription sender and recipient details if applicable
- Digital edition platform, such as Apple, Google Play, Amazon Kindle, Nook, or Zinio
- Screenshot of login, payment, renewal, or account-access problem
- Any third-party subscription agency name shown on the invoice
Common Reasons Subscribers Contact HGTV Magazine
- Canceling a subscription
- Renewal or continuous-service billing question
- Unexpected invoice or bill
- Refund request after cancellation
- First issue has not arrived
- Late or missed issue
- Damaged issue
- Duplicate copies arriving
- Change of mailing address
- Change of email address
- Temporary delivery suspension
- Switching from print to digital
- Digital issue access problem
- Scent-free issue request
- Gift subscription problem
- Promotional mail or email preferences
- Editorial comment, article pitch, or advertising inquiry
HGTV Magazine Subscription Help
HGTV Magazine subscription support is handled through Hearst’s magazine customer-service system. Subscribers can use Service.HGTV.com to manage account status, renew, cancel, pay a bill, change address, change email address, report delivery issues, report damaged issues, switch to digital if eligible, or adjust mail preferences.
The newer HGTV Magazine FAQ lists 1-800-274-4687 and HGTcustserv@cdsfulfillment.com for subscription help. Older HGTV/Hearst pages also still reference 1-800-840-8056, so subscribers may see either number on older invoices, renewal notices, or archived support pages.
Canceling HGTV Magazine
HGTV Magazine says unpaid subscriptions may be canceled online after logging in. For paid subscriptions, customers can email subscription customer service or call customer service. Older Hearst subscription guidance also says subscribers may cancel online after logging in or write “cancel” on an invoice.
For cancellation, save the confirmation page, email, screenshot, or written note. If you keep receiving bills after cancellation, compare the bill date with the cancellation date and keep proof in case you need to follow up.
Refunds After Cancellation
Older HGTV Magazine customer-service guidance says a refund will be issued for remaining copies that have not been mailed at the time of cancellation. If you bought the subscription through an authorized agent, the refund request may need to go to that agent.
If a refund does not appear, gather your account number, cancellation date, confirmation, payment method, and the renewal notice or invoice before contacting support.
Billing, Payments, and Renewal Notices
HGTV Magazine subscribers can usually pay bills online after logging in. Older Hearst billing guidance lists mailed payments to:
HGTV Magazine
P.O. Box 6093
Harlan, IA 51593
Older renewal guidance lists renewal orders to:
HGTV Magazine
P.O. Box 6094
Harlan, IA 51593
Because newer HGTV Magazine support pages list a Boone, Iowa address, use the address printed on your current bill, invoice, or renewal notice when mailing payments or correspondence.
Continuous Service and Auto-Renewal
HGTV Magazine may offer subscriptions through a Continuous Service program that automatically renews the magazine subscription unless canceled. Older Hearst guidance says subscribers receive a clearly marked reminder before a credit card is charged or a bill is sent.
If you do not want automatic renewal, log in to the subscription account, change the Continuous Service option, email customer service, or write “cancel” on the renewal reminder if that option is provided.
First Issue, Missed Issues, and Delivery Delays
HGTV Magazine’s newer FAQ says the first print issue usually arrives in 4-8 weeks and that the magazine publishes 6 times a year. Older subscription pages also referenced longer publication schedules and a 4-6 week first-issue window, so use the current customer-service FAQ and your subscription confirmation as the best guide.
If an issue is late or missing, log in to your account first to check address, payment status, subscription start date, and expiration date. If the issue is still missing, report it through customer service and include the issue month and mailing address.
Damaged Issues
If an issue arrives damaged, report it through the HGTV Magazine customer-service site or by email. Older Hearst guidance says subscriptions may be extended to compensate for isolated damaged issues.
If issues frequently arrive damaged, check whether your mailbox is large enough and ask your local post office whether the magazine is arriving damaged before final delivery.
Duplicate Issues
If you receive duplicate copies, you may have two active accounts. Locate the account number on each mailing label and contact customer service with both account numbers. Ask which account should remain active and request that the subscriptions be combined if appropriate.
Address Changes and Temporary Delivery Suspension
HGTV Magazine says subscribers can change address online after logging in. Older Hearst guidance asks that address changes be submitted at least eight weeks before the issue cover date to avoid missed issues.
Subscribers may also temporarily suspend delivery by logging in and providing stop and restart dates. This can help if you are traveling, moving seasonally, or temporarily away from your regular mailing address.
Digital Edition Help
HGTV Magazine digital editions may be available through the App Store, Google Play, Barnes & Noble Nook, Amazon Kindle, Zinio, and other supported digital storefronts. If you bought a digital subscription through one of those platforms, that platform may control billing, cancellation, refunds, and device access.
HGTV Magazine says eligible paid print subscribers may be able to transfer remaining print issues to the digital edition at no additional cost. To request a transfer, log in to the print subscription account or contact customer service by email.
Scent-Free Issues and Mail Preferences
HGTV Magazine subscribers may be able to request scent-free issues if they do not want fragrance strips or scented advertising inserts. Log in to the customer-service account or contact customer service for the correct option.
Subscribers can also manage promotional mail and email preferences through the subscription account. Include your mailing address if contacting support about mail offers.
Editorial Questions and Magazine Content
For comments or questions about HGTV Magazine editorial content, article ideas, room features, decorating ideas, or submissions, email hgtvmagazine@hearst.com or write to the editorial office at 320 West 57th St., 5th Floor, New York, NY 10019.
Editors cannot help with subscription billing, missed issues, cancellations, refunds, or account changes. Use the subscription customer-service center for those issues.
HGTV Magazine vs. HGTV.com and HGTV TV
HGTV Magazine is managed through Hearst magazine customer service, while HGTV television, HGTV.com, streaming, casting, closed captions, show feedback, and network questions are handled through HGTV’s main Help Center or Warner Bros. Discovery support routes.
If your issue involves a magazine subscription, call HGTV Magazine customer service or use Service.HGTV.com. If your issue involves HGTV shows, TV schedule, captions, casting, or website content, use HGTV.com support instead.
Watch Out for Fake Magazine Renewal Notices and Subscription Scams
Magazine subscribers should be cautious with fake renewal invoices, third-party subscription sellers, suspicious emails, unofficial phone numbers, and mailed notices that look like invoices but may not be from HGTV Magazine or Hearst.
- Do not call random HGTV Magazine phone numbers found in social media comments, ads, or unofficial complaint pages.
- Check whether a renewal notice is from HGTV Magazine, Hearst, CDS Fulfillment, an authorized subscription agent, or an unrelated third party.
- Use Service.HGTV.com before entering subscription account or payment information.
- Do not post subscriber account numbers, mailing addresses, phone numbers, or payment details in public reviews.
- If you purchased through Apple, Google, Amazon, Nook, Zinio, or a third-party seller, that seller may control cancellation and refunds.
- If you see an unfamiliar HGTV Magazine, Hearst, CDS, app-store, or subscription charge, check your account and payment records.
- If a charge appears unauthorized, contact HGTV Magazine customer service and your payment provider promptly.
How to Escalate an HGTV Magazine Customer Service Problem
- Use the subscription portal first: Log in at Service.HGTV.com for billing, delivery, address, renewal, cancellation, and delivery requests.
- Call or email customer service: Use 1-800-274-4687 or HGTcustserv@cdsfulfillment.com. If your current notice lists 1-800-840-8056, that number is also still referenced by older HGTV/Hearst support pages.
- Gather account details: Use the account number from your mailing label or renewal notice when possible.
- Document the issue: Save bills, payment confirmations, screenshots, mailing labels, cancellation confirmations, and support replies.
- Separate editorial from subscription help: Editors can receive comments, but subscription support handles billing, cancellation, and delivery.
- Check app-store subscriptions: Apple, Google, Amazon, Nook, or Zinio may control billing and cancellation for digital subscriptions.
- Check third-party subscription agents: If an agency sold the subscription, it may control billing or refunds.
- Contact your payment provider if needed: If a charge is unauthorized or a refund remains unresolved, contact your card issuer, bank, app store, or payment provider before the dispute deadline closes.
HGTV Magazine Customer Service Reviews on CustomerServiceNumbers.com
CustomerServiceNumbers.com currently shows 0 out of 5 stars for HGTV Magazine based on 0 customer reviews. Because there are no HGTV Magazine reviews on this CSN listing yet, we are not summarizing a positive or negative customer service trend from this page.
If you have contacted HGTV Magazine about a subscription, renewal, cancellation, refund, billing notice, missed issue, damaged issue, duplicate issue, address change, digital access, scent-free request, mail preferences, editorial question, or customer service response time, please share your experience below. Your review can help other subscribers understand how HGTV Magazine handles support requests.
What To Expect When Contacting HGTV Magazine
- The newer HGTV Magazine FAQ lists 1-800-274-4687 for subscription customer service.
- Older HGTV/Hearst support pages still reference 1-800-840-8056.
- Print subscription email is HGTcustserv@cdsfulfillment.com.
- The newer mailing address is HGTV Magazine, P.O. Box 37870, Boone, IA 50037.
- Older billing and renewal addresses may still appear on Harlan, Iowa invoices or archived pages.
- The first print issue usually arrives in 4-8 weeks.
- HGTV Magazine currently publishes 6 times a year, with future combined issues counting as two issues when stated on the cover.
- Digital app subscriptions may be controlled by the app store where the purchase was made.
Frequently Asked Questions About HGTV Magazine Customer Service
What is the HGTV Magazine customer service phone number?
The newer HGTV Magazine FAQ lists subscription customer service at 1-800-274-4687. Older HGTV/Hearst support pages still reference 1-800-840-8056, so subscribers may see either number on older notices or archived pages.
How do I email HGTV Magazine customer service?
For print subscription help, email HGTcustserv@cdsfulfillment.com.
How do I cancel HGTV Magazine?
Log in to the HGTV Magazine customer-service site and use the cancellation option if available. For paid subscriptions, contact customer service by email or phone and save proof of cancellation.
Can I get a refund after canceling HGTV Magazine?
Older Hearst guidance says refunds are issued for remaining copies that have not yet been mailed at the time of cancellation. If you bought through a subscription agency, that agency may need to handle the refund request.
How long does the first HGTV Magazine issue take to arrive?
The newer HGTV Magazine FAQ says the first print issue usually arrives in 4-8 weeks, depending on where the order falls in the publication cycle.
How many issues does HGTV Magazine publish each year?
The newer HGTV Magazine FAQ says the magazine publishes 6 times a year, with future combined issues counting as two issues when stated on the cover.
How do I report a missed or damaged issue?
Log in to the HGTV Magazine customer-service account or email customer service with your mailing address, account number, and the issue month involved.
How do I change my HGTV Magazine address?
Log in to Service.HGTV.com and update your mailing address. Address changes should be submitted well before the issue cover date to avoid missed issues.
How do I contact the HGTV Magazine editors?
For editorial comments, email hgtvmagazine@hearst.com or write to HGTV Magazine, Editorial Offices, 320 West 57th St., 5th Floor, New York, NY 10019. Editors cannot help with subscription billing or delivery issues.
Is HGTV Magazine support the same as HGTV TV support?
No. HGTV Magazine subscriptions are handled through Hearst magazine customer service. HGTV television, website, streaming, show, and casting questions should go through HGTV’s main Help Center.
Can CustomerServiceNumbers.com cancel my HGTV Magazine subscription?
No. CustomerServiceNumbers.com is an independent information and review website. We cannot access HGTV Magazine accounts, cancel subscriptions, issue refunds, change addresses, replace issues, stop auto-renewal, or contact Hearst on your behalf.
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Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has been helping consumers find customer service information since 2004. CSN focuses on customer contact details, complaint paths, review experiences, and practical steps customers can take before contacting a company. This page is independent and is not affiliated with HGTV Magazine, Hearst Magazine Media, Inc., Hearst Communications, HGTV, Warner Bros. Discovery, Scripps Networks, CDS Fulfillment, Apple, Google, Amazon, Barnes & Noble, Zinio, or any third-party subscription seller.
Share Your HGTV Magazine Customer Service Experience
Have you contacted HGTV Magazine about a subscription, renewal, cancellation, refund, billing notice, missed issue, damaged issue, duplicate issue, address change, digital access, scent-free request, mail preferences, editorial question, or customer service response time? Share your experience below to help other subscribers understand how HGTV Magazine handles support requests. Please do not post account numbers, mailing addresses, phone numbers, or payment details.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not associated with HGTV Magazine, Hearst Magazine Media, Inc., Hearst Communications, HGTV, Warner Bros. Discovery, Scripps Networks, CDS Fulfillment, Apple, Google, Amazon, Barnes & Noble, Zinio, or any third-party subscription seller. This page is provided for informational and review purposes only. Contact information, subscription terms, renewal policies, refund rules, magazine frequency, digital-edition rules, delivery schedules, editorial contacts, mailing addresses, and customer-service options may change. Always verify important details directly with HGTV Magazine, Hearst, the digital platform, the subscription agent, or your payment provider before making subscription, cancellation, billing, or account decisions.

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