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Hughesnet Customer Service Complaints And Reviews

1-866-347-3292

HughesNet Customer Service Reviews and Complaints

When considering using HughesNet for your satellite internet needs, it’s helpful to review HughesNet customer service reviews and complaints. Known for providing satellite internet services to rural and remote areas where traditional broadband may not be available, HughesNet has received various feedback from customers regarding their support and service. Reviews often highlight the availability of internet in underserved areas, the consistency of service, and the flexibility of their plans, while some complaints focus on issues like data caps, speed, and customer support responsiveness. Comparing HughesNet with competitors like Viasat, Starlink, and traditional ISPs like Verizon Fios, AT&T, and Xfinity can provide a broader perspective on customer service experiences in the satellite internet industry.

Other brands in the internet and cable tv, phone industry include Juno, Mediacom, Quantum Fiber, Kinetic, and Armstrong

How to Contact HughesNet

To contact HughesNet, you can use the following information:

  • General Customer Service Phone Number: 1-866-347-3292
  • Technical Support: 1-866-347-3292 (available 24/7)
  • Billing Inquiries: 1-866-347-3292
  • Customer Service Hours: Available 24/7
  • Corporate Office Phone Number: 1-301-428-5500
  • Home Office Address: 11717 Exploration Lane, Germantown, MD 20876
  • Website: www.hughesnet.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using HughesNet for your satellite internet needs.

Note: This website listing is not associated with HughesNet. The information and the reviews are a service provided by CustomerServiceNumbers.com.

HughesNet does not provide support services directly through this website. For any questions or concerns about HughesNet services, contact their customer service representative directly.

Hughes Net is a disgrace

June 28, 2018

Hughes Net is a disgrace at attempting to give any customer service. Internet is so slow that DIAL UP is faster. One small thunderstorm and service is out, and even with trying to help remotely, I wasted over a week in their attempts to remotely access and try and fix it. They say you have to pay another company for home tech support at $19.99 a month, and they charge you same day. The home tech support could do nothing, either. I called to cancel, and they made me wait over a week so they could bill my credit card $ 400.00

Avatar for Joseph O
Joseph O
2.4
2.4 out of 5 stars (based on 884 reviews)

Hughes Net is a disgrace

June 28, 2018

Hughes Net is a disgrace at attempting to give any customer service. Internet is so slow that DIAL UP is faster. One small thunderstorm and service is out, and even with trying to help remotely, I wasted over a week in their attempts to remotely access and try and fix it. They say you have to pay another company for home tech support at $19.99 a month, and they charge you same day. The home tech support could do nothing, either. I called to cancel, and they made me wait over a week so they could bill my credit card $ 400.00

Avatar for Joseph O
Joseph O
CustomerServiceNumbers.com