Husqvarna Customer Service: Phone, Warranty, Repair & Reviews

If your Husqvarna mower will not start, a chainsaw needs parts, an Automower has stopped working, you need warranty service, or an online order has a problem, start with Husqvarna’s current U.S. customer-support system. Have the model number, serial number and proof of purchase ready before contacting the company.

Which Husqvarna Support Route Should You Use?

• Chainsaw, mower, trimmer, blower or other Forest & Garden product: Call 1-800-487-5951, use Husqvarna’s online support tools or submit the official contact form.
• Warranty repair: Take the complete product and proof of purchase to the selling dealer or an authorized Husqvarna service center.
• Residential Automower technical problem: Call 1-833-991-7626 Monday-Friday from 9 a.m.-6 p.m. ET.
• Replacement part or manual: Search the exact model through the Husqvarna Support Center.
• Online Husqvarna.com order: Use Husqvarna’s order and return support system.
• Product purchased from Lowe’s or another retailer: Contact the retailer for recent returns or delivery problems and Husqvarna for manufacturer-warranty support.
• Recalled grass trimmer: Stop using the affected product and follow Husqvarna’s recall instructions.
• Husqvarna Construction product: Use Husqvarna Construction support rather than Forest & Garden customer service.
• Husqvarna Viking sewing machine: Use Husqvarna Viking/SVP Worldwide support rather than outdoor-power-equipment support.

What to Have Ready Before Contacting Husqvarna

Gather:

• The complete model number
• Serial number
• Product or article number when available
• Purchase date
• Dealer or retailer where the product was purchased
• Sales receipt or other proof of purchase
• A description of the problem
• Error codes or warning lights
• Photos of damaged or defective components
• Previous repair, warranty or case information

Do not publish your complete serial number, receipt, home address, payment details or private support documents in a public review.

Husqvarna Product Support and Troubleshooting

Husqvarna’s Support Center provides model-specific:

• Operator’s manuals
• Parts diagrams
• Replacement parts
• Troubleshooting information
• Maintenance instructions
• Product FAQs
• Warranty information

Search by the exact model or article number whenever possible. Instructions for one Husqvarna chainsaw, mower or trimmer may not apply to another model.

If a gasoline-powered product is leaking fuel, smoking, sparking, unusually hot or appears unsafe, stop using it before troubleshooting further.

Husqvarna Warranty Claims

Husqvarna’s current warranty page includes its 2026 Warranty Statement and explains that warranty service covers qualifying defects in materials or workmanship during the applicable warranty period.

Warranty length varies by product, model and type of use. Check the written warranty for the exact equipment rather than assuming every Husqvarna product has the same coverage.

To obtain warranty service:

1. Stop using a product that appears defective.
2. Gather the complete product and proof of purchase.
3. Contact the selling dealer or locate an authorized Husqvarna service center.
4. Have the product evaluated for warranty eligibility.
5. Keep the repair order and any warranty reference information.

Husqvarna says qualifying defective products or parts are repaired or replaced by authorized Husqvarna workshops during the warranty period.

Proof of Purchase for Husqvarna Warranty Service

Husqvarna requires reliable proof of purchase for warranty service.

Acceptable documentation can include:

• A receipt
• Invoice
• Completed warranty card

The documentation should identify information such as the purchase date, model number, serial number and selling dealer.

Registering the product can make purchase and product information easier to access, but Husqvarna states that registered products still require reliable proof of purchase for warranty service.

Keep the original receipt for the full warranty period.

Registering a Husqvarna Product

Husqvarna provides online product registration for access to warranty information, manuals, downloads and support.

Use the official Husqvarna Product Registration page.

Registration is particularly important when a promotion or extended-warranty program specifically requires registration within a stated period.

Do not assume registration replaces the original sales receipt.

Husqvarna Extended Fuel Warranty

Husqvarna currently maintains an extended limited-warranty program for qualifying 2-stroke gasoline-powered handheld products used for personal or household purposes.

Qualifying products can include:

• Chainsaws
• Leaf blowers
• Hedge trimmers
• Pole saws
• String trimmers

Under the current program, qualifying purchases may extend the standard two-year consumer warranty to three or five years when the required amount of Husqvarna-branded oil or premixed fuel is purchased on the same original receipt and the product is properly registered.

The requirements are specific. Check the current Extended Fuel Warranty terms before relying on extended coverage.

Finding a Husqvarna Repair Center

Use Husqvarna’s official dealer locator and look for a location identified as a Servicing Location.

Not every store selling Husqvarna equipment performs repairs.

A servicing dealer can assist with issues such as:

• Warranty evaluation
• Engine problems
• Mower transmission problems
• Chainsaw repair
• Carburetor service
• Replacement parts
• Routine maintenance

Call the dealer before transporting a large mower or other heavy equipment to confirm that the location services your exact product.

Husqvarna Replacement Parts

The Husqvarna Support Center provides model-specific parts information.

Before ordering a part, verify:

• Model number
• Product or article number
• Serial number or production information when required
• Exact part number

This is especially important for mower belts, blades, chainsaw bars and chains, trimmer heads, filters, wheels, batteries and electrical components because similar-looking parts may fit only certain models.

For a warranty-related failure, contact an authorized service center before purchasing parts yourself.

Husqvarna Automower Technical Support

Husqvarna currently provides a dedicated Residential Automower Support Center.

Automower technical support: 1-833-991-7626 / 1-833-991-ROBO
Hours: Monday-Friday, 9 a.m.-6 p.m. ET

The Automower Support Center provides assistance with:

• Wired and wireless installations
• Boundary-wire problems
• Charging-station problems
• Automower Connect
• EPOS support
• Manuals
• Replacement blades and parts
• Seasonal maintenance

Have the exact Automower model and any displayed error message ready when calling.

Automower Charging Station Is Flashing Blue

Husqvarna states that a flashing blue charging-station light commonly indicates a boundary-wire problem.

Start by:

1. Checking the wire connections at the charging station.
2. Confirming that the connections are secure.
3. Inspecting the perimeter wire for a break when the connections are intact.

Use the instructions for the exact Automower installation before cutting, splicing or replacing boundary wire.

Wireless EPOS-based models use different troubleshooting procedures.

Husqvarna Online Order Returns

For most eligible products purchased directly through Husqvarna.com, Husqvarna currently accepts returns up to 30 days after delivery when the product is:

• New and undamaged
• Fully functional
• In the original box
• Returned with packing materials, manuals and accessories

For gasoline-powered products, Husqvarna states that fuel must never have been put into the tank. Once fuel has been added, the product is considered used and is not eligible for an ordinary online return.

Return authorization is required before sending merchandise back.

Customers are generally responsible for return shipping unless the return results from damage, a defect or a Husqvarna shipping error.

Husqvarna Wheeled Product Returns

Husqvarna’s current online return policy specifically states that it does not accept ordinary returns of wheeled products such as:

• Zero-turn mowers
• Riding tractors
• Snow throwers

Instead, Husqvarna says it will work through its dealer network to address product defects and ensure the equipment is fully functional.

This makes it especially important to review the return policy before buying a large mower directly online.

If the equipment was purchased from a retailer rather than Husqvarna.com, that retailer’s own return policy controls the retail transaction.

Husqvarna Automower iQ 100-Day Money-Back Guarantee

Husqvarna currently provides a separate 100-day money-back guarantee for iQ Series Automower models purchased through Husqvarna.com, including:

• Automower 410 iQ
• Automower 420 iQ
• Automower 435 iQ AWD
• Automower 440 iQ

Husqvarna’s current return page states that shipping and restocking fees are waived for qualifying returns under this iQ Series offer.

Check the current policy before buying because promotional return programs can change.

Damaged or Defective Husqvarna.com Order

If an online purchase arrives damaged, defective or nonfunctional:

• Photograph the product and packaging.
• Keep the shipping label.
• Do not add fuel to a gasoline product.
• Contact Husqvarna Customer Care.
• Obtain return or service instructions before shipping anything.

Husqvarna says it may provide a replacement, refund or referral to a servicing center depending on the circumstances.

For damaged or defective returns, Husqvarna provides the appropriate shipping label.

Important Husqvarna Grass Trimmer Recall

Affected models include:

• 330LK
• 130C
• 130L

Only specific SKU numbers are included, so compare the complete model and SKU on the product label with Husqvarna’s official notice.

The recall instructs consumers to stop using affected trimmers and contact an authorized Husqvarna dealer for a free repair.

• Recall telephone: 1-877-257-6921
• Recall hours: Monday-Friday, 8 a.m.-7 p.m. ET
• Recall email: recalls@husqvarnagroup.com
• Official recall information: Husqvarna Grass Trimmer Recall

Do not sell, donate or continue operating a recalled product before the required repair has been completed.

Husqvarna Product Safety

Outdoor power equipment can involve sharp cutting components, gasoline, batteries, high-speed projectiles and moving machinery.

Stop using a product and seek appropriate service when there is:

• A fuel leak
• Smoke or fire
• Electrical arcing
• A damaged battery
• A broken safety guard
• An inoperative blade brake or other safety control
• A cracked cutting attachment
• Unexpected movement of a riding mower

Use the operator’s manual for the exact model and do not bypass safety switches or guards.

Serious product-safety concerns can also be reported through SaferProducts.gov.

How to Escalate a Husqvarna Complaint

1. Identify whether the issue involves the product, an authorized dealer, an online order or a retailer purchase.
2. Call 1-800-487-5951 or use Husqvarna’s current Contact Us system.
3. Provide the model number, serial number, purchase date and requested resolution.
4. For warranty service, obtain an evaluation from an authorized Husqvarna service center.
5. Save receipts, repair orders, photographs and case information.
6. If the problem involves a retailer return or delivery, continue the transaction complaint through that retailer.
7. If a repair remains unresolved, ask Husqvarna or the servicing dealer to clarify whether the next action is repair, parts replacement, product replacement or another warranty remedy.

For a recalled or immediately hazardous product, follow the applicable safety notice rather than waiting for an ordinary complaint escalation.

Husqvarna Reviews and Complaints

CustomerServiceNumbers.com currently shows no published Husqvarna customer reviews and a 0 out of 5 rating based on zero reviews. There is therefore not enough first-hand CSN feedback to identify a reliable Husqvarna customer-service rating or complaint trend.

The previous version of this page stated that customer reviews often praised Husqvarna products for reliability, performance and innovation while complaints focused on customer service, durability and repair services. Those statements were not supported by visible CustomerServiceNumbers.com reviews and should not be presented as findings from the CSN review section.

If you have contacted Husqvarna, useful first-hand review details include:

• The type of equipment involved
• The exact model or product family
• Whether the issue involved warranty, repair, parts, an online order or technical support
• Whether you worked with Husqvarna directly or an authorized dealer
• How long it took to receive assistance
• Whether the problem was resolved

Do not post complete serial numbers, receipts, addresses, payment information or private warranty documents.

About Husqvarna

Husqvarna traces its history to 1689 in Huskvarna, Sweden. The company began as a rifle factory and expanded over more than three centuries into many product categories.

Husqvarna Group today focuses primarily on equipment and technology for forests, parks and gardens, along with construction products and watering systems.

Husqvarna Forest & Garden products include:

• Chainsaws
• Robotic lawn mowers
• Riding and zero-turn mowers
• Walk-behind lawn mowers
• String trimmers
• Leaf blowers
• Hedge trimmers
• Pole saws
• Snow blowers
• Battery-powered outdoor equipment

Husqvarna Professional Products, Inc. lists its U.S. location at 9335 Harris Corners Parkway, Suite 500, Charlotte, North Carolina 28269.

Related Outdoor Power Equipment Customer Service Pages

• John Deere customer service
• Lowe’s customer service
• Home Depot customer service
• Ace Hardware customer service

Husqvarna Customer Service FAQs

What is the Husqvarna customer service phone number?

Husqvarna Group currently lists 1-800-487-5951 for Husqvarna customer-service inquiries in the United States.

What are Husqvarna customer service hours?

Husqvarna’s current U.S. Contact Us page does not publish general telephone-support hours. Customers can also use Husqvarna’s online contact form, chat assistant and support tools.

What is the Husqvarna Automower customer service number?

Residential Automower technical support is available at 1-833-991-7626, also written as 1-833-991-ROBO. Husqvarna currently lists support hours as Monday through Friday from 9 a.m. to 6 p.m. ET.

How do I file a Husqvarna warranty claim?

Stop using a defective product and take the complete equipment with proof of purchase to the selling dealer or an authorized Husqvarna service center for evaluation.

Do I need a receipt for Husqvarna warranty service?

Yes. Husqvarna states that reliable proof of purchase is required. Product registration does not eliminate the proof-of-purchase requirement.

Can any Husqvarna dealer perform warranty repairs?

Look for an authorized Husqvarna servicing location. Not every retailer selling Husqvarna products operates as an authorized repair center.

Where can I find Husqvarna replacement parts?

Use the Husqvarna Support Center and search by the exact product model or article number. Authorized dealers can also assist with parts.

Can I return a Husqvarna product purchased online?

Most eligible Husqvarna.com purchases can currently be returned within 30 days after delivery if they meet the return conditions. Gasoline products are not eligible for an ordinary return once fuel has been added.

Can I return a Husqvarna riding mower or zero-turn mower?

Husqvarna’s current online policy says it does not accept ordinary returns of wheeled products such as zero-turn mowers, tractors and snow throwers. Product defects are instead handled through its dealer network.

Does Husqvarna have a 100-day Automower return policy?

Husqvarna currently offers a 100-day money-back guarantee for qualifying iQ Series Automower models purchased through Husqvarna.com. Check the current terms before purchasing.

Are any Husqvarna trimmers recalled?

Yes. Certain Husqvarna 330LK, 130C and 130L gas-powered grass trimmers are included in a fire-hazard recall. Check the model and SKU against Husqvarna’s official recall notice and stop using an affected unit until it is repaired.

What is the Husqvarna grass-trimmer recall number?

For the affected 330LK, 130C and 130L recall, Husqvarna lists 1-877-257-6921, Monday through Friday from 8 a.m. to 7 p.m. ET.

Where is Husqvarna located in the United States?

Husqvarna Professional Products, Inc. lists its U.S. location at 9335 Harris Corners Parkway, Suite 500, Charlotte, NC 28269.

Is Husqvarna the same company as Husqvarna Viking sewing machines?

The Husqvarna brand has a shared historical origin, but Husqvarna’s U.S. Forest & Garden site directs sewing-machine customers to the separate Husqvarna Viking website. Outdoor-power-equipment customer service should not be used as the primary route for sewing-machine problems.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share first-hand service experiences since 2004. CSN independently organizes contact information, complaint routes, warranty resources, recalls and customer reviews.

CustomerServiceNumbers.com is not affiliated with Husqvarna Group, Husqvarna Professional Products, Inc., an authorized Husqvarna dealer or any retailer selling Husqvarna products. Contact information, warranty terms, return policies, promotional programs and recall instructions can change, so verify important actions through current official Husqvarna resources.

Share Your Husqvarna Customer Service Experience

Have you contacted Husqvarna about a chainsaw, riding mower, zero-turn mower, Automower, string trimmer, leaf blower, snow blower, replacement part, warranty claim, repair or online order?

Leave a respectful first-hand review below describing the product, support route used, what happened, how long assistance took and whether the issue was resolved.

Privacy reminder: Posting a review on CustomerServiceNumbers.com does not contact Husqvarna, submit a warranty claim, schedule a repair or register for a product recall. Do not post complete serial numbers, order numbers, receipts, addresses, payment information, passwords or private customer-service correspondence.

Independent Site Disclaimer: CustomerServiceNumbers.com is an independent consumer-information and review website. It is not affiliated with Husqvarna Group or Husqvarna Professional Products, Inc., and those companies do not provide customer service through this page.