Before using IDES services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. The Illinois Department of Employment Security (IDES) administers unemployment insurance, employment services, and workforce development programs for residents of Illinois.
How to Contact IDES
You can reach IDES customer service using the following details:
- Phone Number: 1-800-244-5631
- Email Support: IDES offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 8 AM – 5 PM CT
- Corporate Address: IDES, 33 S. State Street, Chicago, IL 60603
- Website: https://www.ides.illinois.gov/
IDES Customer Support Reviews and Complaints
When considering using IDES services, it’s helpful to review their customer service feedback. IDES competes with other state employment agencies like the Texas Workforce Commission, New York State Department of Labor, and California Employment Development Department. Customer reviews often highlight the importance of timely assistance, clear communication, and accessibility of IDES services, particularly for those seeking unemployment benefits. However, some complaints focus on issues related to customer service, delays, and the online application process.
Comparing IDES with other state employment agencies can help you determine which offers the best services, support, and resources for your employment and unemployment needs. Evaluating customer reviews and complaints is an important step in making an informed decision about using IDES.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using IDES services.
Note: This website listing is not associated with IDES. The information and the reviews are a service provided by CustomerServiceNumbers.com.
IDES does not provide support services directly through this website. For any questions or concerns about IDES services, contact their customer service representative directly.