Interview Magazine Customer Service, Subscriptions and Reviews

If an Interview Magazine subscription has not arrived, you need an order update, or you have a billing or shop question, use the publication’s order-support email rather than its general editorial contact. Include the order number and purchasing email, but do not post those details in a public review.

Which Interview Magazine Contact Should You Use?

• New subscription, missing issue or delivery problem: Email subscriptions@crystalball.media.
• Shop order, single issue or merchandise: Use the same order-support email and include the order number.
• Billing, duplicate charge or refund question: Contact order support with the transaction date, amount and order information.
• General website or publication question: Email contact@crystalball.media.
• Advertising or brand partnership: Use the business contacts published on Interview’s current masthead.
• Newsletter problem: Use the unsubscribe link in the email first, then contact the general address if the request is not honored.

What to Include in an Order-Support Email

A clear subject line such as “Missing Interview issue — order 1234” or “Interview shop order status — order 1234” can help identify the request. Include:

• Your name and the email address used for the purchase
• The order number or subscription confirmation
• The item or subscription purchased
• The order date and delivery address
• A concise description of the problem
• Relevant tracking information or photographs of a damaged shipment
• The resolution requested, such as a status update, replacement, cancellation or refund review

Do not email a full payment-card number, account password or unnecessary identity document. The last four digits of the payment method may be sufficient if support asks for a way to identify the transaction.

Interview Magazine Subscriptions

Interview’s official shop currently sells a one-year subscription covering six issues. The subscription product page tells buyers to allow 7–10 business days for order processing and identifies the issue with which the current offer begins. Because available offers, start issues, prices, shipping destinations and renewal terms can change, review the product page and checkout terms before paying.

Save the confirmation email and a screenshot or copy of the offer. These records can help if there is a disagreement about the number of issues, start date, shipping charge or promised delivery. If the first issue has not arrived, confirm that the order-processing period and expected publication date have passed before reporting it missing.

Missing, Late or Damaged Issues

Email order support with the subscription order number, missing issue, delivery address and the date the problem was first noticed. For a damaged issue, photograph the cover, mailing label and packaging before discarding them. Ask whether Interview will send a replacement, extend the subscription or offer another resolution.

If several issues are missing, verify the address exactly as it appears on the order and ask whether shipments have been returned as undeliverable. A postal forwarding request may not update the publisher’s subscription record automatically.

Cancellation, Returns and Refunds

Cancellation and refund eligibility can depend on the exact subscription, single issue or merchandise order. Use subscriptions@crystalball.media and request the current rules that apply to the purchase. State whether the request involves an unfulfilled subscription, a duplicate order, an unwanted renewal, a damaged item or another problem.

Interview Magazine Billing and Charge Questions

For an unfamiliar charge, first compare the merchant description, amount and date with Interview Magazine, Interview Magazine Shop, Shopify or Crystal Ball Media confirmations. A charge may relate to a subscription, individual issue or shop merchandise.

If the charge appears connected to a real order but the amount is wrong, contact order support and allow a reasonable time for review. If no one in the household authorized the transaction, contact the card issuer using the number printed on the card. Do not send complete card details by email or publish them in a review.

Shop Orders and Merchandise

The Interview Magazine shop is hosted on Shopify and offers subscriptions, individual issues and merchandise. Inventory can change, and some magazine covers or older issues may sell out. Keep the product description, size or cover selection, order confirmation and tracking number.

For an incorrect, damaged or incomplete shipment, contact order support promptly. Send clear photographs and ask whether the resolution will be a replacement, refund, store credit or another option. Do not assume that the policies for a print subscription and a clothing or merchandise purchase are identical.

General, Editorial and Advertising Questions

The general address, contact@crystalball.media, is better suited to publication and website questions that are not tied to a customer order. Advertising and partnership inquiries should go to the current business contacts on the masthead.

A customer-service inquiry does not guarantee consideration of an editorial pitch, employment request, photograph, manuscript or interview proposal. Review the masthead and any published submission instructions before sending creative work. Do not send irreplaceable original materials.

How to Escalate an Interview Magazine Complaint

1. Email the department responsible for the issue and place the order number in the subject line.
2. Explain the problem, relevant dates and requested resolution concisely.
3. Save the sent email, automated confirmation and supporting records.
4. If there is no response, follow up in the same email thread so the history remains together.
5. For an unresolved payment dispute, contact the card issuer after giving the merchant a reasonable opportunity to respond.

If a deadline matters, ask for written confirmation of the cancellation, replacement, refund or other promised action. Note the date and amount of any expected credit and check the original payment method.

Protect Your Information and Avoid Fake Support Contacts

• Begin at InterviewMagazine.com or its linked Shopify store.
• Verify that order-support emails use the address published on Interview’s current contact page.
• Do not pay a supposed refund, delivery or subscription fee with gift cards, cryptocurrency or a wire transfer.
• Do not share passwords, verification codes or complete payment-card details.
• Do not call a telephone number posted in an unverified public comment.

Interview Magazine Reviews and Complaints

CustomerServiceNumbers.com currently shows no published Interview Magazine reviews. There is therefore not enough CSN review activity to calculate a meaningful customer rating or identify reliable complaint trends.

The previous article described praise for Interview’s content and complaints about deliveries, customer-service delays and subscription prices, but no visible CSN reviews support those claims. The updated page separates factual publication information from customer experiences submitted through the review form.

About Interview Magazine

Interview is an active arts, fashion, entertainment and pop-culture publication founded by Andy Warhol and John Wilcock in 1969. Its current masthead identifies Mel Ottenberg as editor in chief and Kelly Brant as president. The official website publishes new editorial content, while the linked shop sells current subscriptions, individual issues and merchandise.

Related Magazine Customer Service Pages

• Vogue customer service
• ELLE customer service
• Allure customer service
• Cosmopolitan customer service
• Rolling Stone customer service
• People Magazine customer service

Interview Magazine Customer Service FAQs

How do I contact Interview Magazine about an order?

Email subscriptions@crystalball.media. Include the order number, purchasing email, item or subscription and requested resolution.

How do I contact Interview Magazine with a general question?

Email contact@crystalball.media or use the official contact page.

Does Interview Magazine have a customer-service phone number?

Interview’s Terms of Use and Privacy Policy list 1-212-941-2800 for the Interview Online Department. The current contact page directs order and general questions to separate email addresses, so email is the more clearly designated route for consumer support.

How many issues are included in an Interview subscription?

The current official shop offer describes a one-year subscription containing six issues. Check the current product page before ordering because the offer and starting issue can change.

How do I report a missing Interview Magazine issue?

Email order support with the subscription order number, missing issue and delivery address. Explain whether this is the first missing issue or part of an ongoing delivery problem.

Can I return an Interview Magazine shop order to the office address?

Do not send a return without authorization. Ask order support for eligibility, the correct return destination and packaging instructions.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share first-hand experiences since 2004. CSN is independent and is not affiliated with Interview Magazine, Interview, Inc., Crystal Ball Media, Brant Publications or Shopify. Contact information and order policies can change, so confirm important actions through the current official pages.

Share Your Interview Magazine Experience

Have you contacted Interview about a subscription, missing issue, billing question, shop order, merchandise delivery, cancellation or refund? Leave a respectful first-hand review below and explain which contact route you used, how long the process took and whether the issue was resolved.

Privacy reminder: Posting a review on CustomerServiceNumbers.com does not contact Interview Magazine, cancel a subscription, change an address, request a replacement or dispute a charge. Do not post order numbers, payment information, email addresses, telephone numbers or home addresses.

Page Update Note

This Interview Magazine customer service page was updated on August 15, 2026, with the current general and order-support email addresses, subscription and shop guidance, the office telephone and legal-page mailing address, escalation steps, verified related magazine links and the current CSN review status.

Independent Site Disclaimer: CustomerServiceNumbers.com is an independent consumer-information and review website. It is not affiliated with Interview Magazine, Interview, Inc., Crystal Ball Media, Brant Publications or Shopify, and those organizations do not provide customer service through this page.