J. Crew Customer Service – Complaints And Reviews

1-800-562-0258

efore shopping at J.Crew, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. J.Crew is a popular American retailer known for its stylish clothing, accessories, and shoes for men, women, and children.

How to Contact J.Crew

You can reach J.Crew customer service using the following details:

  • Phone Number: 1-800-562-0258
  • Email Support: J.Crew offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 9 AM – 9 PM ET, Saturday – Sunday, 9 AM – 7 PM ET
  • Corporate Address: J.Crew Group, Inc., 225 Liberty Street, New York, NY 10281
  • Website: https://www.jcrew.com/

J.Crew Customer Support Reviews and Complaints

When considering shopping at J.Crew, it’s helpful to review their customer service feedback. J.Crew competes with other fashion retailers like Banana Republic, Gap, and Nordstrom. Customer reviews often highlight the quality, style, and customer service provided by J.Crew, particularly for those seeking classic and trendy fashion. However, some complaints focus on issues related to customer service, product sizing, and returns.
Comparing J.Crew with other fashion retailers can help you determine which offers the best products, pricing, and customer support for your fashion needs. Evaluating customer reviews and complaints is an important step in making an informed decision about shopping at J.Crew.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at J.Crew.

Note: This website listing is not associated with J.Crew. The information and the reviews are a service provided by CustomerServiceNumbers.com.

J.Crew does not provide support services directly through this website. For any questions or concerns about J.Crew products or services, contact their customer service representative directly.

J Crew Horrible Shopping Experience

June 2, 2014

I stopped in the J Crew store in Greensboro, NC, Shoppes at Friendly Center and was very disappointed with the lack of customer service from the sales staff. There were 3 sales associates working and neither one greeted me nor asked if I needed assistance. The associates seemed more interested in conversing with each other and tasking than helping customers. I had gone to the store to make a purchase after receiving J Crew’s catalog. I left without a purchase, and a horrible shopping experience.

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T M
2.4
2.4 out of 5 stars (based on 859 reviews)

J Crew Horrible Shopping Experience

June 2, 2014

I stopped in the J Crew store in Greensboro, NC, Shoppes at Friendly Center and was very disappointed with the lack of customer service from the sales staff. There were 3 sales associates working and neither one greeted me nor asked if I needed assistance. The associates seemed more interested in conversing with each other and tasking than helping customers. I had gone to the store to make a purchase after receiving J Crew’s catalog. I left without a purchase, and a horrible shopping experience.

Avatar for T M
T M
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