Before using Jagex services or purchasing in-game items, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Jagex is a British video game developer and publisher best known for its massively popular MMORPG, RuneScape.
How to Contact Jagex
You can reach Jagex customer service using the following details:
- Phone Number: Jagex does not provide a direct customer support phone number; customers are encouraged to use online support options.
- Email Support: Jagex does not offer a direct email for customer support; inquiries are handled through the online support center on their website.
- Chat: Available through the Jagex website during business hours for account-related issues.
- Customer Service Hours: Support hours vary; typically, inquiries are handled through the online system with a response within 24 to 48 hours.
- Corporate Address: Jagex Ltd, 220 Cambridge Science Park, Cambridge, CB4 0WA, United Kingdom
- Website: https://www.jagex.com/
Jagex Customer Support Reviews and Complaints
When considering using Jagex services, especially for games like RuneScape, it’s helpful to review customer service feedback. Jagex competes with other online game developers and publishers such as Blizzard Entertainment, Square Enix, and NCSoft. Customer reviews often highlight the depth and longevity of Jagex’s games, particularly RuneScape, which has maintained a loyal player base for years. Many customers appreciate the frequent updates and community engagement within the game. However, some complaints focus on issues related to account security, the responsiveness of customer support, and difficulties with recovering hacked accounts or resolving billing disputes.
Comparing Jagex with other game developers like Blizzard Entertainment, Facebook Meta, Square Enix, and NCSoft can help you determine which company offers the best combination of game quality, community support, and customer service for your gaming needs.
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Note: This website listing is not associated with Jagex Ltd. The information and the reviews are a service provided by CustomerServiceNumbers.com.