Before using JJ’s House for your fashion and special occasion needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. JJ’s House is an online retailer specializing in custom-made dresses for weddings, proms, and other special events, as well as a wide range of accessories.
How to Contact JJ’s House
You can reach JJ’s House customer service using the following details:
- Phone Number: JJ’s House does not provide a direct customer service phone number for general inquiries; customers are encouraged to use the online support options.
- Email Support: [email protected]
- Chat: Available on the JJ’s House website during business hours.
- Customer Service Hours: Support is available Monday to Friday, 9 AM to 6 PM (GMT+8)
- Corporate Address: JJ’s House is an online retailer and does not publicly list a corporate address.
- Website: https://www.jjshouse.com/
JJ’s House Customer Support Reviews and Complaints
When considering using JJ’s House for your fashion needs, it’s helpful to review their customer service feedback. JJ’s House competes with other online fashion retailers such as David’s Bridal, ASOS, Nordstrom, and Lulus. Customer reviews often highlight the variety of styles available, the ability to customize dresses, and the affordable pricing. Many customers appreciate the extensive selection of wedding and special occasion dresses, along with the convenience of shopping online. However, some complaints focus on issues related to sizing, the quality of materials, shipping times, and difficulties with returns or exchanges.
Comparing JJ’s House with other online fashion retailers like David’s Bridal, ASOS, Nordstrom, and Lulus can help you determine which platform offers the best combination of style, customization options, and customer support for your special occasion needs.
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