Jeep Customer Service Number

1-800-992-1997

Eric Strand

Jeep Customer Service Number

Jeep is the legendary US maker of 4×4 suvs and trucks. Jeep is now part of the Chrysler Group.

 

Jeep Grand Cherokee Transmission Issues

Rated 3 out of 5
March 4, 2014

Recently my wife and I both picked up new 2014 Jeeps Mine is the Grand Cherokee Limited so far things are perfect knock-on wood and hers is the Cherokee Limited. She is very disappointed with this vehicle. So far she had to have the transmission relearned to memory so it will shift properly because it is a 9-speed and there have been problems. She is not convinced it is still the way it should be. The brake peddle makes a loud clicking sound when it is released that is annoying her and the steering wheel makes a rubbing/friction noise when turned to the left or right. We have owned many vehicles over the past 40 years and never had this many problems with a new vehicle. My wife travels 25 to 30 thousand miles a year and is spending a lot of time in this vehicle and is very unhappy at this point Has anyone out there been having any of these problems?

Avatar for Stevieb
Stevieb

Jeep Grand Cherokee Transmission Issues

Rated 3 out of 5
March 4, 2014

Recently my wife and I both picked up new 2014 Jeeps Mine is the Grand Cherokee Limited so far things are perfect knock-on wood and hers is the Cherokee Limited. She is very disappointed with this vehicle. So far she had to have the transmission relearned to memory so it will shift properly because it is a 9-speed and there have been problems. She is not convinced it is still the way it should be. The brake peddle makes a loud clicking sound when it is released that is annoying her and the steering wheel makes a rubbing/friction noise when turned to the left or right. We have owned many vehicles over the past 40 years and never had this many problems with a new vehicle. My wife travels 25 to 30 thousand miles a year and is spending a lot of time in this vehicle and is very unhappy at this point Has anyone out there been having any of these problems?

Avatar for Stevieb
Stevieb