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Keebler Customer Service Complaints And Reviews

1-877-453-5837

If you need to talk to someone about a Keebler product, you can call their customer service. The number to call is:

đź“ž Keebler Phone Number: 1-877-453-5837

Contact Keebler Information

Keebler

Both Keebler and Kellogg’s prioritize consumer feedback, ensuring accessible ways for consumers to voice concerns, ask questions, or give commendations.

Keebler Customer Service Number

Contact Keebler Tips:

  1. Your Question: Think about what you want to ask or talk about before you call. This makes things easier for everyone.
  2. Product Info: If you’re talking about a specific cookie or snack, have the package with you. They might ask about dates or numbers on it.
  3. Wait Times: Sometimes, lots of people call at once. If that happens, you might have to wait a bit longer.
  4. Feedback: If you had a good experience or a problem, let them know. It helps them improve.

Keebler Complaints

Like any major company in the food industry, Keebler occasionally faces complaints from consumers. These complaints can range from concerns about product quality, packaging discrepancies, or even distribution issues. While the majority of consumers enjoy Keebler products without issue, the company takes any feedback seriously. Addressing these concerns promptly and efficiently is a part of their commitment to ensuring customer satisfaction. If consumers encounter any issues with a Keebler product, they are encouraged to reach out to Keebler’s customer service to communicate their feedback and seek resolution.

History of Keebler

Founded in 1853 by Godfrey Keebler, the Keebler Company started as a small bakery in Philadelphia. Over the years, it grew to become one of the largest cookie and cracker manufacturers in the United States. Known for its enchanting advertisements featuring “Keebler Elves” in the magical Hollow Tree factory, the brand has introduced many popular products to the American market. Keebler’s commitment to quality and innovation has made it a household name, and it has been a part of many family snack times for over a century.

Keebler Produces foods and snacks including ice cream cones, chocolate chips, cookies, crackers, cheez-it, and vanilla wafers. Keebler is owned by Kellogg’s.

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Other competitors in the consumer food industy include Skippy, Knorr, Butterball, Chobani, and Ghirardelli.

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Keebler Ice Cream cones were just crushed when opened

September 3, 2023

Bought a box of Keebler Cones. On opening it, found nothing but crushed cones and crumbs in the box. See attached photo.

Avatar for Leonard H
Leonard H

New Keebler Products 5 Stars

December 9, 2023

12 new cookie flavors and tasty treats.

Avatar for Sr B
Sr B

Keebler Chips Deluxe with M&Ms only have 1 or 2 in the cookies

September 18, 2023

These used to be my husband and granddaughters favorite cookie because of the M&Ms. The last several purchases the cookies have mostly one or two M&Ms and they are pricy. We won’t buy again!

Avatar for Judy A
Judy A

Keebler Changed Vienna Fingers Cookies for the worse

September 3, 2023

Why did the Vienna Finger cookies change for the worse? They used to be so good! They were my favorite cookie now they’re just another cookie among the long list of not worth buying cookies!

Avatar for Bonnie F
Bonnie F

Keebler bring back opera cream cookies & the chocolate fudge cookies from the 80's

July 23, 2023

could you please bring back the opera cream cookies, and the chocolate fudge cookies from the 80’s? They were the best. Don’t know why you quit making them to begin with. Give this new generation a chance to try them.

Avatar for Kathy K
Kathy K

Keebler pie crust just broke into pieces

July 14, 2023

I purchased a Keebler Graham cracker pie crust this morning. Upon unwrapping it, I noticed crumbs on the crust. When I picked it up, the entire crust broke into pieces, forcing me to buy another one. Needless to say, I was very upset. Keebler should improve their product.

Avatar for Michele M
Michele M

Packaging on Keebler Fudge Stripes hard to close

July 8, 2023

The only complaint I have is the packaging on the Fudge Stripes. Once you open them it’s difficult to close up. They need a wider bag. Almost impossible to push that plastic tray back in. Love the cookies though!!!!!

Avatar for Dawn L
Dawn L

chocolate chip coconut cookie has a new recipe

June 9, 2023

Looks like the chocolate chip coconut cookie has a new recipe. Not good. Sometimes it is best to leave well enough alone.

Avatar for Desiree J
Desiree J

only one chip

June 7, 2023

Bought a 4pk of soft batch Chocolate chip cookies and all the cookies only had one chip in them. Wasted money

Avatar for Kim E
Kim E

Original chips deluxe

May 27, 2023

I miss the “Original chips deluxe” chocolate chip cookie. Now it is a harder cookie with a chocolate backing. They are ok but I miss the crumble in your mouth original. Plus they came in a bigger 13 Oz. Container. Now all your packaging is small & a lot more expensive.

Avatar for Linda L
Linda L
2.4
2.4 out of 5 stars (based on 884 reviews)
​

Keebler Ice Cream cones were just crushed when opened

September 3, 2023

Bought a box of Keebler Cones. On opening it, found nothing but crushed cones and crumbs in the box. See attached photo.

Avatar for Leonard H
Leonard H

New Keebler Products 5 Stars

December 9, 2023

12 new cookie flavors and tasty treats.

Avatar for Sr B
Sr B

Keebler Chips Deluxe with M&Ms only have 1 or 2 in the cookies

September 18, 2023

These used to be my husband and granddaughters favorite cookie because of the M&Ms. The last several purchases the cookies have mostly one or two M&Ms and they are pricy. We won’t buy again!

Avatar for Judy A
Judy A

Keebler Changed Vienna Fingers Cookies for the worse

September 3, 2023

Why did the Vienna Finger cookies change for the worse? They used to be so good! They were my favorite cookie now they’re just another cookie among the long list of not worth buying cookies!

Avatar for Bonnie F
Bonnie F

Keebler bring back opera cream cookies & the chocolate fudge cookies from the 80's

July 23, 2023

could you please bring back the opera cream cookies, and the chocolate fudge cookies from the 80’s? They were the best. Don’t know why you quit making them to begin with. Give this new generation a chance to try them.

Avatar for Kathy K
Kathy K

Keebler pie crust just broke into pieces

July 14, 2023

I purchased a Keebler Graham cracker pie crust this morning. Upon unwrapping it, I noticed crumbs on the crust. When I picked it up, the entire crust broke into pieces, forcing me to buy another one. Needless to say, I was very upset. Keebler should improve their product.

Avatar for Michele M
Michele M

Packaging on Keebler Fudge Stripes hard to close

July 8, 2023

The only complaint I have is the packaging on the Fudge Stripes. Once you open them it’s difficult to close up. They need a wider bag. Almost impossible to push that plastic tray back in. Love the cookies though!!!!!

Avatar for Dawn L
Dawn L

chocolate chip coconut cookie has a new recipe

June 9, 2023

Looks like the chocolate chip coconut cookie has a new recipe. Not good. Sometimes it is best to leave well enough alone.

Avatar for Desiree J
Desiree J

only one chip

June 7, 2023

Bought a 4pk of soft batch Chocolate chip cookies and all the cookies only had one chip in them. Wasted money

Avatar for Kim E
Kim E

Original chips deluxe

May 27, 2023

I miss the “Original chips deluxe” chocolate chip cookie. Now it is a harder cookie with a chocolate backing. They are ok but I miss the crumble in your mouth original. Plus they came in a bigger 13 Oz. Container. Now all your packaging is small & a lot more expensive.

Avatar for Linda L
Linda L
​
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