How to Contact Kiehl’s Customer Service
Phone Number: 1-800-543-4572
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2 Responses
I have a product I ordered on 2/25/20l4 and I stopped using and I wish to commence using it
again, but the container describes ingredients but no instructions on how to apply it,
I threw box away if there was one. could I please have the application instructions ?
the product name is ULTRA FACIAL OVERNIGHT HYDRATING MASQUE.
THANK YOU.
8-13-2014. Placed an order last week and still have not received it. Called customer service requesting a supervisor. The representative’s response was “may I help you?”. I had already explained to her my problem. A large part of customer service is listening and delivering the customers request. Offering anything other than what was requested by the already angry customer only escalates the anger and causes me to question the companies customer service employee training.