Knights Inn customer service can help with reservations, upcoming stays, hotel contact information, refund questions, deposit issues, room complaints, cleanliness concerns and guest feedback. Because many Knights Inn issues are location-specific, start with the hotel where you stayed or booked, then use the official brand contact form if the property does not resolve the issue.
How to Contact Knights Inn Customer Service
- Reservations: 855-644-4870 / 85-KNIGHTS-0
- Official contact form: Contact Knights Inn
- Find a hotel phone number: Search Knights Inn locations
- Official website: KnightsInn.com
- Franchise inquiries: Development@Sonesta.com
- Corporate office information: Knights Inn Corporate Office on COH
Best Knights Inn Support Route by Issue
- New reservation: Call 855-644-4870 or book through the official Knights Inn website.
- Existing reservation: Contact the hotel location directly using the phone number on that hotel’s page.
- Refund or deposit issue: Start with the hotel manager and keep your receipt, confirmation number and card charge details.
- Room condition or cleanliness complaint: Notify the front desk immediately, take photos, and ask for written documentation before checkout when possible.
- Safety, bed bug or health concern: Report the issue to hotel staff right away and document the date, room number and names of employees contacted.
- Unresolved complaint: Use the Knights Inn contact form and include the hotel name, city, stay dates, confirmation number and requested resolution.
Information to Have Before Contacting Knights Inn
- Hotel name, city and state
- Confirmation number or reservation ID
- Check-in and check-out dates
- Room number, if applicable
- Receipt, invoice or booking confirmation
- Photos of room condition, cleanliness, damage or safety concerns
- Deposit amount, charge date and last four digits of the card, if relevant
- Names or titles of hotel employees or managers you spoke with
Knights Inn Refunds, Deposits and Room Complaints
Many Knights Inn properties are independently operated, so refund, deposit, room-condition, parking, pet-policy, breakfast, noise and local service issues often need to start with the hotel location first. Ask the front desk or manager for written confirmation of any promised refund, room change, deposit release or adjustment.
If the hotel does not resolve the issue, use the official Knights Inn contact form. Include the exact property, stay dates, confirmation number, amount paid, photos, receipts and a clear description of the resolution you are requesting.
Cleanliness, Safety and Bed Bug Concerns
If you believe a room has a serious cleanliness, safety, pest or bed bug problem, report it to the hotel immediately and document the issue with photos or video. For urgent safety concerns, contact hotel management, local authorities or the appropriate local health or lodging regulator.
If you leave the hotel because of a serious room condition, save all records before requesting a refund or filing a payment dispute. This includes photos, receipts, employee names, messages, call logs and any written response from the property.
Knights Inn Reviews and Complaints
CustomerServiceNumbers.com does not currently show visible Knights Inn customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating.
Helpful review topics may include reservations, refunds, deposits, room condition, cleanliness, bed bugs, noise, front desk service, manager response, pet policies, parking, safety concerns and whether the hotel or brand resolved the problem.
Privacy, Scam and Public Review Warnings
- Do not post your full reservation number, full address, phone number, email address, payment card number or room number in a public review.
- Use the official Knights Inn website or the specific hotel page before entering reservation or payment information.
- Be careful with third-party booking sites, search ads or unofficial phone numbers that may charge extra fees or make refund issues harder to resolve.
- If you believe a hotel charge is unauthorized, contact the hotel first when possible and keep documentation before contacting your card issuer.
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Customer Service Information Disclaimer
CustomerServiceNumbers.com is not affiliated with Knights Inn, Sonesta, Red Lion Hotels or any individual Knights Inn hotel. Knights Inn does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors.