Knights of Columbus Insurance customer service can help policyholders, beneficiaries and family members with life insurance, retirement annuities, disability income insurance, long-term care insurance, premiums, beneficiary changes, policy values and claims. Call the Knights of Columbus insurance office at 1-800-380-9995 or use the official contact form.

Knights of Columbus does not currently publish fixed general insurance customer-service hours or a general policy-service email on its primary consumer contact pages. Policyholders can also contact their assigned field agent for many policy changes and account questions.

Knights of Columbus Insurance Phone Numbers and Contacts

Insurance customer service and product information: 1-800-380-9995
Knights of Columbus headquarters switchboard: 1-203-752-4000
Insurance and claims contact form: Contact Knights of Columbus
Find a field agent: Search by ZIP, postal code or council number

Insurance overview: Review Knights of Columbus Insurance Products
Insurance frequently asked questions: Knights of Columbus Insurance FAQ
Permanent life insurance: Permanent Life Insurance Information
Term life insurance: Term Life Insurance Information
Retirement annuities: Retirement Annuity Information
Long-term care insurance: Long-Term Care Insurance Information
Disability income insurance: Disability Income Insurance Information
Official website: KofC.org
Corporate and insurance address: Knights of Columbus, One Columbus Plaza, New Haven, CT 06510

The headquarters switchboard is not necessarily the fastest route for a claim, premium, beneficiary change or policy-value question. Start with the toll-free insurance number, official contact form or assigned field agent.

Best Knights of Columbus Support Route by Issue

Interested in insurance or an annuity: Use the Find an Agent tool or select Insurance Inquiry on the contact form.

Existing policy question: Select Help With Current KofC Policy or call 1-800-380-9995.
Need to file a claim: Select Help Filing a Claim on the official contact form.
Beneficiary change: Contact the assigned field agent and request the required form.

Policy or annuity value: Contact the field agent or insurance customer service.
Premium or billing question: Use the payment instructions on the policy notice and contact policy service before a due date or grace period expires.
Policy may have lapsed: Contact customer service immediately and request the current status and reinstatement requirements.

Life insurance death claim: Use Help Filing a Claim and provide information about the insured and beneficiary.
Disability-income claim: Use the claim route and ask which disability forms and medical information are required.
Long-term-care claim: Use the claim route and ask for the benefit-eligibility and care-documentation requirements.

Annuity distribution or surrender: Contact the field agent or policy service before requesting a withdrawal.
Agent cannot be reached: Use the official agent locator or central insurance contact form.
Unresolved insurance complaint: Request written review, then contact the insurance department in the policyholder’s state or jurisdiction when appropriate.

Lost policy after a death: Contact Knights of Columbus and consider the NAIC Life Insurance Policy Locator.

Information to Have Before Contacting Knights of Columbus Insurance

For a Current Policy or Annuity

Policy or contract number
Knights of Columbus member number when applicable
Policy owner’s full legal name
Insured or annuitant’s full legal name
Current mailing address
Telephone number and email address
Product type
Premium notice or statement
Payment date and confirmation
Assigned agent’s name
Previous case or correspondence
The specific action or explanation requested

For a Life Insurance Claim

Insured person’s full legal name
Policy number when available
Date of birth
Date of death
Beneficiary’s full legal name
Beneficiary’s relationship to the insured
Beneficiary’s contact information
Certified death certificate when requested
Trust, estate or legal documents when applicable
Claim forms supplied by Knights of Columbus

For Disability or Long-Term Care

Policy number
Policyholder’s full legal name
Date the illness, injury or care need began
Physician or medical-provider information
Employer information for disability claims
Care provider or facility information for long-term care
Medical authorization forms
Benefit period and elimination-period information
Previous claim correspondence

Do not publish policy numbers, claim numbers, member numbers, Social Security numbers, medical information, beneficiary information, death certificates, bank details, tax forms or home addresses in a public review.

What Is Knights of Columbus Insurance?

Knights of Columbus is a Catholic fraternal benefit society. It is a membership-based organization that provides insurance and financial-protection products to eligible Knights of Columbus members and their families.

Current insurance and retirement products can include:

Whole life insurance
Universal life insurance
Term life insurance
Single-premium life insurance
Survivorship life insurance
Retirement annuities
Long-term care insurance
Disability income insurance
Optional policy riders
Chronic-illness benefits on qualifying products

Products, riders, eligibility, underwriting and benefits vary by state, province, issue age and policy form.

Who Can Buy Knights of Columbus Insurance?

The insurance program is available to eligible Knights of Columbus members and their families. Knights of Columbus states that membership is open to practicing Catholic men who are at least 18 years old.

A prospective customer who is not currently a member should use the membership or agent contact route to confirm:

Membership eligibility
Which family members can be insured
Products available in the customer’s location
Whether medical underwriting is required
Premium and benefit options

Find a Knights of Columbus Insurance Agent

The official Find an Agent tool searches by U.S. ZIP code, Canadian postal code or Knights of Columbus council number.

A field agent can assist with:

Insurance needs analysis
Product and quote information
Applications
Underwriting questions
Beneficiary changes
Policy values
Annuity values
Premium questions
Policy-service forms
Claim routing

If an agent has retired, moved or is no longer responding, use the official locator or central insurance contact form rather than relying on an old personal phone number.

How to File a Knights of Columbus Life Insurance Claim

Open the official contact form.
Select Insurance Inquiry.
Select Help Filing a Claim.
Provide the requested policy or member information when available.
Explain that the request involves a death claim.
Ask for the complete claim package.
Submit the requested death certificate and beneficiary documentation.
Keep copies of every form and document.
Request a claim or reference number.
Ask when the next status update should occur.

Do not mail original legal or identity documents until Knights of Columbus confirms the correct address and whether an original or certified copy is required.

Documents That May Be Required for a Death Claim

The exact requirements depend on the policy, beneficiary and circumstances. Knights of Columbus may request:

Completed claim form
Certified death certificate
Beneficiary tax information
Identity verification
Trust documents
Estate documents
Guardianship documents
Assignment information
Additional information when death occurred outside the United States or Canada

Ask in writing whether the claim package is complete and which documents remain outstanding.

Knights of Columbus Claim Is Delayed

A claim can take longer when:

The policy number cannot be located.
Forms are incomplete.
A certified death certificate is missing.
The beneficiary designation is unclear.
A trust or estate is involved.
Several beneficiaries must respond.
The policy is assigned or has an outstanding loan.
The death occurred during a contestability period.
Additional medical or legal review is required.
The insured died outside the country.

Request the claim number.
Ask whether all documents were received.
Ask which department or examiner has the claim.
Request a written list of anything missing.
Ask for the next review date.
Keep a log of every contact.
Request supervisor review if promised updates do not occur.

How to Change a Beneficiary

Knights of Columbus directs policyholders to their field agent for beneficiary changes.

Before submitting a change:

Confirm the correct policy number.
Use each beneficiary’s complete legal name.
Identify primary and contingent beneficiaries.
Use percentages that total 100 percent.
Check whether an existing beneficiary is irrevocable.
Ask whether a trust, estate or organization requires additional documents.
Sign the form as the policy owner.
Request written confirmation after processing.

A beneficiary change is not complete merely because a new beneficiary is listed in a will or mentioned to an agent. The company must receive and accept the required policy change.

Policy Owner vs. Beneficiary

The policy owner controls the contract. The insured is the person whose life is covered. The beneficiary is the person or organization designated to receive the death benefit.

The policy owner may generally control actions such as:

Changing beneficiaries
Requesting policy information
Taking loans or withdrawals when permitted
Changing ownership
Surrendering the policy
Selecting dividend options

Ownership changes can have legal and tax consequences. Consider qualified legal or tax advice before transferring a policy to another person, trust or organization.

How to Check a Policy or Annuity Value

Knights of Columbus currently directs customers to their field agent for current policy and annuity values.

Ask for the value or illustration that matches the question:

Current death benefit
Cash value
Cash surrender value
Policy loan balance
Loan interest
Dividend value
Annuity account value
Guaranteed value
Current credited interest
Income-option estimate

Current values, guaranteed values and projected values are not necessarily the same. Ask the agent or customer-service representative to label each figure clearly.

Knights of Columbus Insurance Premium Payment Problem

Use the payment instructions printed on the current premium notice or policy correspondence.

If a payment is missing, late or returned, gather:

Policy number
Premium due date
Amount due
Payment date
Bank or card confirmation
Copy of the check when applicable
Notice of cancellation or lapse
Agent correspondence

Ask whether the policy remains active, is within a grace period or requires reinstatement. Do not assume that submitting a late payment automatically restores coverage.

Policy Lapse or Reinstatement

A policy can lapse when required premiums are not paid or when available policy value is insufficient to maintain the coverage.

Contact Knights of Columbus immediately.
Ask for the exact policy status.
Ask for the grace-period expiration date.
Request the amount required to keep the policy active.
Ask whether reinstatement evidence or health information is required.
Submit payment and forms through the instructed route.
Request written confirmation that coverage is active.

Reinstatement requirements and deadlines are controlled by the individual policy and applicable law.

Policy Loans and Withdrawals

Some permanent life policies build cash value that may be available through policy loans or withdrawals.

Before requesting money, ask:

Current cash value
Maximum amount available
Loan interest rate
How interest is charged
Effect on the death benefit
Effect on policy guarantees
Risk of policy lapse
Possible taxable consequences
Repayment options

Policy loans and withdrawals can reduce cash value and death benefits. Unmanaged loans may contribute to a lapse and possible tax consequences.

Surrendering a Life Insurance Policy

Surrendering a policy permanently ends the coverage in exchange for the available surrender value.

Before surrendering:

Request the current cash surrender value.
Ask about surrender charges.
Ask whether loans and interest will be deducted.
Ask whether any amount may be taxable.
Review whether reduced paid-up coverage is available.
Review whether the death benefit can be reduced instead.
Confirm whether replacement coverage is already active.

Do not cancel existing life insurance before replacement coverage has been approved and issued.

Knights of Columbus Whole Life Dividends

Some participating whole life policies may be eligible for dividends. Dividends are not guaranteed and are declared at the discretion of the Knights of Columbus Board of Directors.

Depending on the policy, dividend options may include:

Cash payment
Premium reduction
Paid-up additional insurance
Accumulation with interest
Another option described in the contract

Ask which dividend option is currently recorded and how changing it could affect cash value and death benefits.

Knights of Columbus Retirement Annuities

Knights of Columbus offers fixed retirement annuity options in the United States and Canada.

Products can include:

Single-premium deferred annuities
Flexible-premium annuities
Single-premium immediate annuities
Traditional individual retirement annuities
Roth individual retirement annuities
Tax-sheltered annuities
Simplified Employee Pension options
Canadian registered retirement products

Available products and tax treatment differ by jurisdiction and contract.

Annuity Withdrawal, Surrender or Distribution Questions

Before requesting an annuity withdrawal or surrender, ask for:

Current account value
Guaranteed value
Surrender value
Surrender-charge schedule
Taxable amount
Required tax withholding
Possible early-distribution penalty
Effect on future income guarantees
Available income options
Required forms and signature guarantees

Annuities are long-term insurance products. They are not bank deposits and are not insured by the FDIC or another federal bank-insurance program.

Annuity Beneficiary or Death Claim

A beneficiary reporting the death of an annuity owner or annuitant should use the Help Filing a Claim option and provide:

Contract number when available
Owner and annuitant names
Date of death
Beneficiary information
Certified death certificate when requested
Tax documentation
Trust or estate information when applicable

Ask which settlement options are available and whether a decision deadline applies. Annuity death benefits can have significant tax consequences.

Disability Income Insurance Claims

Disability income insurance can provide monthly benefits when a qualifying illness or injury prevents the insured from working under the contract’s definition of disability.

Claim preparation may require:

Claimant statement
Attending physician statement
Employer statement
Income records
Occupation and job-duty information
Date last worked
Date disability began
Treatment and medical records
Continuing proof of disability

Ask about the elimination period, monthly benefit, maximum benefit period, partial disability provisions and waiver-of-premium requirements shown in the policy.

Long-Term Care Insurance Claims

Long-term care benefits may apply to qualifying care received at home or in an eligible facility, depending on the contract.

Before filing, gather:

Policy number
Policyholder and insured information
Physician information
Diagnosis and functional limitations
Plan of care
Home-care agency or facility information
Dates care began
Invoices and care records
Information about activities of daily living
Cognitive-impairment documentation when applicable

Ask which benefit triggers, elimination period, daily or monthly maximum, care providers and services apply under the exact policy.

Finding a Lost Knights of Columbus Policy

Family members who believe a deceased person had Knights of Columbus insurance should contact Knights of Columbus with the person’s full legal name, date of birth, date of death, former address and membership information when known.

The National Association of Insurance Commissioners also operates a free Life Insurance Policy Locator for deceased individuals. Participating insurers contact the requester directly when a match is found and the requester is an authorized beneficiary or representative.

Unfamiliar Knights of Columbus Insurance Charge

An unfamiliar payment may involve:

Life insurance premium
Annuity contribution
Automatic premium payment
Premium for another insured family member
Policy loan interest
A recently issued policy
An unauthorized transaction

Review the policy number, premium notice and household accounts. Contact Knights of Columbus with the transaction date and amount. Contact the bank promptly if a completed payment remains unauthorized.

Knights of Columbus Insurance Scams and Fake Agents

Verify an agent through the official Find an Agent tool before providing financial, medical or identity information.

Warning signs include:

An unexpected caller demanding immediate payment
A request for gift cards or cryptocurrency
A request to send money to an individual
A promise of an unclaimed policy in exchange for a fee
A request for an online-banking password
A request for a verification code
A request to install remote-access software
An unofficial beneficiary-change form
A demand to send an original death certificate to an unverified address

A caller discouraging contact with the official insurance office

End suspicious contact and verify the request through 1-800-380-9995 or the official website.

How to Escalate a Knights of Columbus Insurance Complaint

Identify the policy or contract involved.
Contact the assigned field agent.
Call 1-800-380-9995 or submit the policy-service or claim form.
Request a case or claim number.
Keep copies of forms, notices and correspondence.
Record representative names, dates and promised actions.
Request supervisor or claim-management review.
Ask for the company’s decision and policy basis in writing.
Send a concise written complaint to One Columbus Plaza only after using ordinary support routes.

Contact the applicable state or provincial insurance regulator when an unresolved regulatory complaint remains.

A complaint posted on CustomerServiceNumbers.com does not file a claim, change a beneficiary, prevent a policy lapse or open a regulatory complaint.

State Insurance Department Complaints

Insurance is regulated primarily by state and territorial insurance departments in the United States. A policyholder or beneficiary may contact the applicable department about issues such as:

Unreasonable claim delays
Unexplained denial
Premium or lapse notice dispute
Agent conduct
Policy replacement concern
Failure to provide policy records
Unresolved beneficiary or claim-service complaint

State insurance department directory: Find an Insurance Regulator Through the NAIC
NAIC consumer resources and policy locator: Insurance Consumer Help

A regulator can review whether insurance laws and claim-handling requirements were followed, but it does not rewrite the policy or guarantee payment of a disputed claim.

Knights of Columbus Insurance Reviews and Complaints

CustomerServiceNumbers.com currently has no published Knights of Columbus Insurance reviews and no established rating trend.

The previous version of this page claimed that reviewers often praised agent service, financial strength and ethical products while complaining about policy management, claims and responsiveness. Those statements were not supported by reviews published on this page.

New reviews can help readers understand current experiences involving:

Insurance applications
Field-agent service
Premium payments
Beneficiary changes
Policy values
Life insurance claims
Disability claims
Long-term care claims
Annuity withdrawals
Policy lapse or reinstatement
Customer-service response times

Reviews should identify the product, general type of issue, support route used, approximate response time and whether the issue was resolved.

Financial Strength and Policy Guarantees

Knights of Columbus currently holds an A+ Superior financial-strength rating from AM Best. Financial-strength ratings are independent opinions about an insurer’s ability to meet ongoing insurance obligations.

A rating does not:

Guarantee claim approval
Guarantee dividends
Guarantee investment performance
Replace the policy contract
Determine whether a product is appropriate for an individual customer

Policy and annuity guarantees are based on the claims-paying ability of Knights of Columbus and the terms of the individual contract.

Frequently Asked Questions About Knights of Columbus Insurance

What is the Knights of Columbus Insurance customer-service number?

Call 1-800-380-9995 for insurance product and policy assistance.

What are Knights of Columbus Insurance customer-service hours?

Knights of Columbus does not currently publish fixed general insurance call-center hours on its primary consumer contact pages.

Does Knights of Columbus Insurance have an email address?

No general insurance customer-service email is prominently published. Use the official contact form, telephone number or field agent.

How do I file a Knights of Columbus life insurance claim?

Use the official contact form, select Insurance Inquiry and choose Help Filing a Claim, or call 1-800-380-9995.

How do I find my Knights of Columbus insurance agent?

Use the official Find an Agent tool and search by ZIP code, Canadian postal code or council number.

How do I change a beneficiary?

Contact the assigned field agent and request the beneficiary-change form. Ask for written confirmation after it is processed.

How do I find my policy or annuity value?

Knights of Columbus directs policyholders to their field agent for current policy and annuity values.

Who can buy Knights of Columbus Insurance?

The insurance program is available to eligible Knights of Columbus members and their families. Product eligibility varies by policy and location.

Does Knights of Columbus offer disability insurance?

Yes. Knights of Columbus offers disability income insurance that can provide monthly income benefits for qualifying disabilities under the policy terms.

Does Knights of Columbus offer long-term care insurance?

Yes. Available coverage can help pay for qualifying extended care at home or in a facility, depending on the contract and jurisdiction.

Are Knights of Columbus annuities FDIC-insured?

No. They are insurance contracts, not bank deposits, and are not insured by the FDIC or another federal bank-insurance program.

Are whole-life dividends guaranteed?

No. Dividends are declared at the discretion of the Board of Directors and are not guaranteed.

Where is Knights of Columbus headquartered?

Knights of Columbus is located at One Columbus Plaza, New Haven, Connecticut 06510.

Related Life Insurance and Financial Protection Customer Service Pages

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official telephone numbers, claim routes, policy-service information, escalation guidance, privacy warnings and reader reviews.

We are not owned by Knights of Columbus, a Knights of Columbus council, a field agent, an insurance regulator, AM Best, the NAIC or another insurance or financial company.

Share Your Knights of Columbus Insurance Experience

Have you contacted Knights of Columbus about an insurance application, policy premium, beneficiary change, life insurance claim, annuity, disability claim, long-term care benefit, lapse, reinstatement or field-agent problem? Leave a factual review below and explain the product, support route used, approximate response time and whether the issue was resolved.

Comments are moderated. Do not include policy or claim numbers, member numbers, Social Security numbers, dates of birth, medical records, death certificates, beneficiary information, tax forms, bank details, home addresses, private correspondence or personal information about an agent or employee.

Page Update Note

This Knights of Columbus Insurance customer-service page was reviewed and updated on July 16, 2026. The update verified the main insurance number and New Haven address, removed unverified customer-service hours and email claims, added current agent, policy and claim routes, expanded beneficiary, life insurance, annuity, disability and long-term care guidance and replaced unsupported review claims with an accurate statement that no CSN reviews are currently published.

Last Updated: July 16, 2026

Customer Service Information Disclaimer

CustomerServiceNumbers.com is not affiliated with Knights of Columbus, its councils, agents, insurance operations, affiliated financial organizations, AM Best, the NAIC or an insurance regulator. Knights of Columbus does not provide insurance customer service through this website.

Telephone numbers, support availability, membership eligibility, products, premiums, underwriting, policy values, dividends, claims procedures, annuity terms, surrender charges, tax treatment and regulatory requirements can change. The policy or annuity contract, approved forms and applicable law control.

This page cannot access a policy, file or approve a claim, change a beneficiary, quote coverage, determine eligibility, prevent a lapse, reinstate coverage, calculate taxes, provide financial advice or resolve an insurance complaint. It is not insurance, legal, tax, medical, investment or financial advice.

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Knights of Columbus Insurance Customer Service, Claims, Policy, Annuity and Beneficiary Help