Krups Customer Service – Complaints And Reviews

1-800-526-5377

Before purchasing Krups products for your kitchen needs, it’s important to be aware of Krups’ customer service, including the contact information, reviews, ratings, and complaints listed below.

Krups Customer Service Reviews and Complaints

When considering purchasing Krups products, such as coffee makers, espresso machines, or kitchen appliances, it’s helpful to review Krups customer service reviews and complaints. Krups is a well-known brand specializing in high-quality kitchen appliances, including coffee makers, toasters, blenders, and more. The company has received various feedback from customers regarding their support and service. Reviews often highlight the innovative design, durability, and performance of Krups products, while some complaints focus on issues like product malfunctions, warranty claims, and customer support responsiveness. Comparing Krups with competitors like Breville, De’Longhi, and Cuisinart can provide a broader perspective on customer service experiences in the kitchen appliance industry. Krups products are available at Target and Amazon.

How to Contact Krups

To contact Krups, you can use the following information:

  • General Customer Service Phone Number: 1-800-526-5377
  • Product Support and Warranty Claims: 1-800-526-5377 (same number, select appropriate option)
  • Customer Service Hours: Monday – Friday, 8 AM – 6 PM ET
  • Corporate Office Address: Krups USA, a brand of Groupe SEB, 2121 Eden Road, Millville, NJ 08332
  • Website: www.krupsusa.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Krups products for your kitchen needs.

Note: This website listing is not associated with Krups or Groupe SEB. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Krups does not provide support services directly through this website. For any questions or concerns about Krups products, contact their customer service representative directly.

Krups Customer Service Review - 30 minutes on hold then rude!

May 23, 2023

I just got off of the phone with your “customer service” after a 30-minute hold time. Rude dismissive and condescending. The absolute worst customer service I have had the misfortune of talking to. Do better Krups.

Avatar for Faith D
Faith D

Krups GX5000

October 2, 2018

I need to speak with someone. About a year ago I purchased a Krups GX5000 thinking all the hype about the reliability was valid. In the last couple of months, the motor sounded like it was “laboring” during use. It was because this morning… halfway through a grind it just slowed down and STOPPED! I had to finish the grind using my “MAGIC BULLET MB100!B”. There simply is something about coming between a man and his morning coffee that should never be done….and this morning it was. Junk doesn’t usually hang around my house very long. Can this be fixed?

Avatar for William D
William D
2.4
2.4 out of 5 stars (based on 889 reviews)

Krups Customer Service Review - 30 minutes on hold then rude!

May 23, 2023

I just got off of the phone with your “customer service” after a 30-minute hold time. Rude dismissive and condescending. The absolute worst customer service I have had the misfortune of talking to. Do better Krups.

Avatar for Faith D
Faith D

Krups GX5000

October 2, 2018

I need to speak with someone. About a year ago I purchased a Krups GX5000 thinking all the hype about the reliability was valid. In the last couple of months, the motor sounded like it was “laboring” during use. It was because this morning… halfway through a grind it just slowed down and STOPPED! I had to finish the grind using my “MAGIC BULLET MB100!B”. There simply is something about coming between a man and his morning coffee that should never be done….and this morning it was. Junk doesn’t usually hang around my house very long. Can this be fixed?

Avatar for William D
William D
CustomerServiceNumbers.com