LA Fitness Customer Service – Complaints And Reviews

Yoga Instructor – Stratford/Trumbull, CT Sharron M. – ZERO really. I have had an issue (or should I say issues) with Sharron M. a Yoga instructor at your Stratford and Trumbull locations. I have been an LA Fitness member since I joined in Norwalk back in 2000. I moved from Wilton to Stratford three years ago and joined Esporta/LA Fitness. I have been practicing Yoga since I was 16 years old. I am 66 years old now!

I was certified for many years starting in 1987 through 2001, I was married then and did not renew. Currently I am in a program to get my full certification through Yoga Alliance that does not need renewal. Anyway, I have taken Sharron’s classes on and off for a couple of years. Frankly, she is the worst teacher of Yoga I have ever had. She is gruff and does not have technique. She reads from a folder and loosely shows what you need to do, and her voice is deep and indistinguishable. In other words, one cannot make out what she is saying all the time. But she thinks she is the best Yoga teacher in the state (perhaps the country). At least a dozen times she has belittled the course I am taking which has half it online. The teachers are in India, and they watch you and correct. Also, you must go to seminars and workshops they hold in different states for a number of courses. The course work is intensive. But she thinks because she went to a school in Stratford, CT she is so much better. I studied in New York City in the 1980s. I will not argue with her on this account let her think whatever she likes.

Today took the cake. I have a new cell phone. I honestly don’t know if it is turned off, on, or muted. I got a call in class said, “So sorry thought it was off.”. Hung up on call and thought turned off. It wasn’t and I got another call I then ran out the room. I never got a call in HER class before. This unfortunately was bad news. My brother had another heart attack and was in intensive care. I came back to the room, not even thinking, just so upset. She yells out, “You are rude! Is your phone off now? Not just muted.? You disrupted everyone here and you are inconsiderate.” I said to her I would never be inconsiderate, and I thought the phone was off. She had a few people give me dirty looks. Which clearly indicates she was badmouthing me as I took the call outside.

This is not a Yoga professional. She doesn’t live what she preaches (or reads from her book), no compassion. No CONSIDERATION. She didn’t even think maybe that I had a new phone, or thought it was off. Just nasty, negative. A Yoga professional would have come over to me quietly and said something in a gentle way. And even if a few students protested, she/he would have assured them that it would be handled quietly and appropriately. Not yelling out as if I am five years old. Even in elementary school today a teacher couldn’t embarrass a child!!

I would not have done that to a student or a client in my business. I have never had a Yoga teacher be so gruff and rude. And again, from day one I noticed this in her, but would take her class when either I have not been on my practice for a day or two or could not get into a GOOD teacher’s class.

I am sure I am not first to complain about Sharron M. I certainly will not be the last.

I know it is difficult to get instructors. But really? Queen Bee needs her bonnet to be stung.

In life things happen and today I had two calls, which were urgent mind you, that I did not expect. And I thought my new phone was off. In fact, when I came in at noon, I said to the man at front desk this is a new phone it will take me a minute to retrieve my information.

I am cancelling my LA Fitness membership because of this woman.