Le Creuset Customer Service – Complaints And Reviews

1-877-273-8738

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Before purchasing Le Creuset cookware and kitchen products, it’s important to be aware of Le Creuset’s customer service, including the contact information, reviews, ratings, and complaints listed below.

Le Creuset Customer Support Reviews and Complaints

When considering purchasing Le Creuset cookware, bakeware, or kitchen accessories, it’s helpful to review Le Creuset customer service reviews and complaints. Le Creuset is a renowned brand known for its high-quality, enameled cast iron cookware, along with a wide range of other kitchen products. The brand has received various feedback from customers regarding their support and service. Reviews often highlight the durability and performance of Le Creuset products, the vibrant color options, and the brand’s excellent warranty service, while some complaints focus on issues like product pricing, occasional chipping of enamel, and customer support responsiveness. Comparing Le Creuset with competitors like Staub, All-Clad, and Lodge can provide a broader perspective on customer service experiences in the premium cookware industry. Le Creuset are available at Macy’s.

How to Contact Le Creuset

To contact Le Creuset, you can use the following information:

  • General Customer Service Phone Number: 1-877-418-5547
  • Product and Warranty Support: 1-877-273-8738
  • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
  • Corporate Office Address: Le Creuset of America, Inc., 114 Bob Gifford Blvd, Early Branch, SC 29916
  • Website: www.lecreuset.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Le Creuset products for your kitchen.

Note: This website listing is not associated with Le Creuset of America, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Le Creuset does not provide support services directly through this website. For any questions or concerns about Le Creuset products, contact their customer service representative directly.

glass cover sticks

May 28, 2023

I have a large skillet with glass cover. I have used it for a year or so and almost everything sticks. I clean it and same thing happens. what can I do to it? bought Thursday QVC

Avatar for Judy N
Judy N

Le Creuset products erosion of enamel

July 26, 2018

I have accumulated many Le Creuset products over many years. Two of these products have damage to the inside with the erosion of the enamel in a couple of spots where the cast iron is showing. I sent the photos to the company in Mexico in that I had always been told that there is a lifetime warranty. This erosion should not take place in that it certainly has not with some of my other Creuset products. After ten days, I received a response that they would not respect the warranty, in that the warranty is only good for ‘defective’ products recognized immediately after purchase! This is outrageous. Especially I see on the internet when the warranty has been questioned as ‘legitimate’ with a question mark, the writer posted a photograph of her pot with the same damage that mine suffers from, and interestingly received a completely new pot within a few weeks! Of course, there remains the question of – did the writer advised Le Creuset that they would be writing an article as to the legitimacy of their product warranties – so that they are one of the very few to receive a replacement and to have their warranty respected.

My reaction is that this company and its warranties are one huge scam. I am completely shocked and dismayed about this. It is a complete insult to the consumer. I will never purchase another Le Creuset product again and will do my best to alert other consumers of my dissatisfaction and the false advertising used by this company concerning their warranties.

Avatar for sandra G
sandra G

Le Creuset Customer Service

June 28, 2014

I have a Screwpull Wine Bottle Opener that is probably 20 years old that I have replaced multiple screws in. Now the part that catches the cork and forces it off the screw has come loose. Where can I obtain this part?

Avatar for Dan
Dan
2.4
2.4 out of 5 stars (based on 889 reviews)
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glass cover sticks

May 28, 2023

I have a large skillet with glass cover. I have used it for a year or so and almost everything sticks. I clean it and same thing happens. what can I do to it? bought Thursday QVC

Avatar for Judy N
Judy N

Le Creuset products erosion of enamel

July 26, 2018

I have accumulated many Le Creuset products over many years. Two of these products have damage to the inside with the erosion of the enamel in a couple of spots where the cast iron is showing. I sent the photos to the company in Mexico in that I had always been told that there is a lifetime warranty. This erosion should not take place in that it certainly has not with some of my other Creuset products. After ten days, I received a response that they would not respect the warranty, in that the warranty is only good for ‘defective’ products recognized immediately after purchase! This is outrageous. Especially I see on the internet when the warranty has been questioned as ‘legitimate’ with a question mark, the writer posted a photograph of her pot with the same damage that mine suffers from, and interestingly received a completely new pot within a few weeks! Of course, there remains the question of – did the writer advised Le Creuset that they would be writing an article as to the legitimacy of their product warranties – so that they are one of the very few to receive a replacement and to have their warranty respected.

My reaction is that this company and its warranties are one huge scam. I am completely shocked and dismayed about this. It is a complete insult to the consumer. I will never purchase another Le Creuset product again and will do my best to alert other consumers of my dissatisfaction and the false advertising used by this company concerning their warranties.

Avatar for sandra G
sandra G

Le Creuset Customer Service

June 28, 2014

I have a Screwpull Wine Bottle Opener that is probably 20 years old that I have replaced multiple screws in. Now the part that catches the cork and forces it off the screw has come loose. Where can I obtain this part?

Avatar for Dan
Dan
​

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