Before shopping at Macy’s for your fashion, home, or beauty needs, it’s important to be aware of Macy’s customer service, including the contact information, reviews, ratings, and complaints listed below.
Macy’s Customer Service Reviews and Complaints
When considering shopping at Macy’s for clothing, accessories, home goods, or beauty products, it’s helpful to review Macy’s customer service reviews and complaints. Macy’s is a well-known department store chain offering a wide range of products, both in-store and online. The company has received various feedback from customers regarding their support and service. Reviews often highlight the variety of products, the quality of customer service in-store, and the convenience of online shopping, while some complaints focus on issues like return policies, order fulfillment, and customer support responsiveness. Comparing Macy’s with competitors like Nordstrom, Kohl’s, and JCPenney can provide a broader perspective on customer service experiences in the retail industry.
How to Contact Macy’s
To contact Macy’s, you can use the following information:
- General Customer Service Phone Number: 1-800-289-6229
- Macy’s Credit Card Customer Service: 1-888-257-6757
- Order and Product Support: 1-800-289-6229 (same number, select appropriate option)
- Customer Service Hours: Monday – Saturday, 9 AM – 12 AM ET; Sunday, 11 AM – 8 PM ET
- Corporate Office Address: Macy’s, Inc., 151 West 34th Street, New York, NY 10001
- Website: www.macys.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Macy’s for your fashion, home, or beauty needs.
Note: This website listing is not associated with Macy’s, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Macy’s does not provide support services directly through this website. For any questions or concerns about Macy’s products or services, contact their customer service representative directly.