MassHealth Customer Service Reviews and Complaints
When considering enrolling in MassHealth for your health coverage needs, it’s helpful to review MassHealth customer service reviews and complaints. As Massachusetts’ Medicaid and Children’s Health Insurance Program (CHIP), MassHealth provides health care coverage to eligible low- and moderate-income residents. MassHealth has received various feedback from members regarding their support and service. Reviews often highlight the accessibility of health care services and coverage options, while some complaints focus on issues like enrollment processes, claims processing, and customer support responsiveness. Comparing MassHealth with other state Medicaid programs and private insurance options like UnitedHealthCare, and Aetna can provide a broader perspective on customer service experiences in the health care coverage industry.
How to Contact MassHealth
To contact MassHealth, you can use the following information:
- General Customer Service Phone Number: 1-800-841-2900
- MassHealth Enrollment Center: 1-888-665-9993
- TDD/TTY for Hearing Impaired: 1-800-497-4648
- Customer Service Hours: Monday – Friday, 8 AM – 5 PM ET
- Corporate Office Address: 1 Ashburton Place, Boston, MA 02108
- Website: www.mass.gov/topics/masshealth
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about enrolling in MassHealth for your health coverage needs.
Note: This website listing is not associated with MassHealth. The information and the reviews are a service provided by CustomerServiceNumbers.com.
MassHealth does not provide support services directly through this website. For any questions or concerns about MassHealth services, contact their customer service representative directly.