How To Contact Miles Kimball Co. Customer Service
The Miles Kimball Company is a leader in the catalog business ? offering cards, gifts, helpful household items, and unique food products. Operating from the shores of the Fox River in Oshkosh, Wisconsin, the business consists of several distinct catalogs: Miles Kimball, Christmas Cards by Miles Kimball, Mrs. Kimball?s Candy Shoppe, and our newest offering ? Serenity Falls, Gifts for the Soul.
It started almost 75 years ago, when an ambitious young man named Miles went into business with a simple idea: to market a Christmas card in which the design spelled out the name of the sender. With a Minneapolis phone book and some borrowed cash, Miles printed and mailed a card personalized ?Johnson? to every household with that name in the Twin Cities. The response was fantastic, and provided Miles Kimball with enough seed money to produce his first catalog.
Decades later, Christmas cards ? the idea that started it all ? are still produced and personalized in Oshkosh. Specializing in exclusively designed labels, calendars, photo products and gifts, the personal touch continues to be the Miles Kimball hallmark. As we continue to grow, we remain true to our founder?s vision: to provide you with the unique, the unusual and the unexpected. We hope you return to our site often to discover what we have in store.
I ordered a fleece vest. I received a bra along with an invoice for the vest. I can not access the online address for customer service that is on the invoice. They want a $7.00 fee for the return. They screwed up and they want me to pay???
They sent an order that was backordered and charged me an additional processing fee of 1.99. I am trying to call the number on my invoice (800-546-2255) and all I get is a busy signal. I want them to send me a postage paid label so I can return this item and also be removed from their catalog list, as I do not want to do any more business with them.
I have ordered your magnetic calendar for YEARS. It is a perfect way to keep my life organized. I was a little upset two years ago, when you dropped the name of the month from the lower right hand corner. I easily remedied that by writing in the months myself. However, I am EXTREMELY upset with the new format of putting the months back to back on the same sheet. Now to go and add or see the next month, I can no longer just flip up the page. I must remove the calendar from the refrigerator and turn it over to see what I want. It is MOST inconvenient. There is an old saying that if it ain’t broke, don’t fix it. It was perfect as it was! PLEASE return to the new format.