Before purchasing auto parts or services from NAPA, it’s important to be aware of NAPA’s customer service, including the contact information, reviews, ratings, and complaints listed below.
NAPA Auto Parts Customer Service Reviews and Complaints
When considering purchasing auto parts, tools, or accessories from NAPA Auto Parts, it’s helpful to review NAPA customer service reviews and complaints. NAPA (National Automotive Parts Association) is a well-known retailer in the automotive industry, offering a wide range of parts, tools, and accessories for cars, trucks, and other vehicles. The company has received various feedback from customers regarding their shopping experience and service. Reviews often highlight the availability of high-quality parts, the expertise of the staff, and the convenience of having a local store, while some complaints focus on issues like product returns, warranty claims, and customer support responsiveness. Comparing NAPA with competitors like AutoZone, RockAuto, O’Reilly Auto Parts, and Advance Auto Parts can provide a broader perspective on customer service experiences in the auto parts industry.
How to Contact NAPA Auto Parts
To contact NAPA, you can use the following information:
- General Customer Service Phone Number: 1-800-538-6272
- Email Support: NAPA offers support through their online contact form or via email at [email protected]
- Customer Service Hours: Monday – Friday, 8 AM – 9 PM ET; Saturday, 8 AM – 5 PM ET
- Corporate Office Address: Genuine Parts Company, 2999 Wildwood Parkway, Atlanta, GA 30339 (NAPA’s parent company)
- Website: www.napaonline.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing auto parts or services from NAPA.
Note: This website listing is not associated with NAPA Auto Parts or Genuine Parts Company. The information and the reviews are a service provided by CustomerServiceNumbers.com.
NAPA Auto Parts does not provide support services directly through this website. For any questions or concerns about NAPA products or services, contact their customer service representative directly.