Nebroo customer service can help with hearing aid orders, setup questions, returns, refunds, warranty claims, billing issues, and product support. Use the verified contact information below, and avoid posting private medical, payment, or order details in public reviews.

How to Contact Nebroo Customer Service

You can contact Nebroo customer service using the following information:

Customer Service Phone Number: 1-512-645-1495
Email Support: info@nebroo.com
Official Website: nebroo.com
Contact Page: Nebroo Contact Us
Business / Mailing Address: GA Trading LLC, 1021 E Lincolnway Suite #7892, Cheyenne, WY 82001, United States

Important: Nebroo lists the Cheyenne, Wyoming address as a mail-only address, not a return address. Do not send hearing aids, accessories, or warranty items to any address unless Nebroo customer service gives you written return instructions.

Best Reasons to Contact Nebroo Support

Customers may need Nebroo customer service for:

Order status and shipping questions
Hearing aid setup, charging, Bluetooth, or user manual questions
Return, refund, or cancellation requests
Warranty help for defective or malfunctioning devices
Billing questions or duplicate charges
Account, email, or order-confirmation issues
Questions about accessories, replacement parts, or product compatibility

Information to Have Ready Before Contacting Nebroo

Before calling or emailing Nebroo, gather as much helpful information as possible:

Your order number or confirmation email
The email address used when ordering
The model of Nebroo hearing aid purchased
The date of purchase and delivery date
A short description of the issue
Photos or videos if Nebroo asks for proof of a defect

Tracking numbers for shipments or returns
The last four digits of the payment card only if needed for billing verification

Do not include your full credit card number, Social Security number, full medical history, hearing test results, or private health information in a public comment or review.

Nebroo Returns, Refunds, and Warranty Help

If you need to return Nebroo hearing aids or request a warranty replacement, contact Nebroo directly by phone or email first. Ask for the correct return process, return address, authorization number if required, and written confirmation of the next step.

For return or refund issues:

Keep your order confirmation and shipping emails.
Save copies of all emails sent to and received from Nebroo.
Write down the date and time of any phone calls.
Use tracking if you are instructed to mail a product back.

Do not send products to the business mailing address unless Nebroo specifically tells you to do so.

If you believe you were charged incorrectly and cannot resolve the issue with Nebroo, contact your bank or credit card issuer for help reviewing the transaction.

OTC Hearing Aid and Medical Safety Note

Nebroo sells over-the-counter hearing aids. OTC hearing aids are generally intended for adults with perceived mild to moderate hearing loss. They are not a replacement for medical care, and they may not be appropriate for children, sudden hearing loss, severe hearing loss, ear pain, drainage, dizziness, one-sided hearing changes, or other medical symptoms.

If you are unsure whether an OTC hearing aid is appropriate, speak with a licensed hearing care professional, audiologist, ENT doctor, or other qualified medical provider.

Nebroo Customer Service Reviews and Complaints

The live CustomerServiceNumbers.com Nebroo page currently has no submitted customer reviews. Because there are no CSN reviews yet, this page should not claim that Nebroo customers commonly praise or complain about specific issues based only on this listing.

Customers who have contacted Nebroo can help others by leaving a review about:

How easy it was to reach Nebroo by phone or email
Whether support responded within a reasonable time
How returns, refunds, or warranty requests were handled
Whether order, shipping, or product questions were resolved
Whether billing or cancellation issues were handled clearly

Privacy Warning Before Leaving a Nebroo Review

Because Nebroo products involve hearing and health-related concerns, do not post private medical or personal information in a public review. Avoid including:

Your full name, address, phone number, or email address
Order numbers, tracking numbers, or full payment details
Medical diagnoses, audiograms, prescriptions, or doctor names
Photos that show private documents, labels, addresses, or medical records

Reviews should focus on your customer service experience, the issue you had, how you contacted Nebroo, and whether the company resolved the problem.

How to Escalate a Nebroo Customer Service Issue

If your Nebroo issue is not resolved after your first contact attempt, try the following steps:

Email info@nebroo.com with your order number, issue summary, and the outcome you are requesting.

Call 1-512-645-1495 and ask for the next step for your order, return, refund, or warranty claim.
Request written instructions before mailing anything back.
Keep copies of all messages, return labels, tracking details, and refund confirmations.
If the issue involves a payment dispute, contact your card issuer and provide your order records and communication history.

Watch Out for Fake Nebroo Ads, Websites, or Support Contacts

When shopping for hearing aids online, be careful with social media ads, discount offers, fake support numbers, and lookalike websites. Use Nebroo’s official website and verified contact information when checking an order or requesting help.

Never provide your full card number, banking login, Social Security number, or private medical records to someone claiming to be support through an unsolicited call, text, or social media message.

Nebroo Customer Service FAQs

What is the Nebroo customer service phone number?

Nebroo lists its customer service phone number as 1-512-645-1495.

What is the Nebroo customer service email address?

Nebroo lists its support email as info@nebroo.com.

Where is Nebroo’s business address?

Nebroo lists GA Trading LLC, 1021 E Lincolnway Suite #7892, Cheyenne, WY 82001, United States as its business mailing address. Nebroo notes that this address is for mail only and should not be used for returns unless the company gives specific instructions.

Can I return Nebroo hearing aids to the mailing address?

Do not send returns to the mailing address unless Nebroo gives you written return instructions. Ask for the correct return process, return address, and tracking guidance before mailing anything back.

Is CustomerServiceNumbers.com affiliated with Nebroo?

No. CustomerServiceNumbers.com is an independent customer service and review website and is not affiliated with Nebroo, GA Trading LLC, or any related company.

Related Customer Service Resources

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CustomerServiceNumbers.com has been helping consumers find customer service contact information, reviews, complaints, and support resources since 2004. The site is independently maintained and gives consumers a place to share customer service experiences, report problems, and compare contact options.

Share Your Experience with Nebroo

Have you contacted Nebroo customer service about hearing aids, shipping, setup, returns, refunds, warranty claims, or billing? Share your experience below to help other customers understand what to expect.

Please keep your review focused on customer service and avoid posting private health details, full order numbers, payment information, home addresses, email addresses, or phone numbers.

Page Update Note

This Nebroo customer service page was updated on July 3, 2026, to reflect currently available contact details, remove unsupported review claims, add privacy guidance, and improve return, warranty, and support information.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with Nebroo, GA Trading LLC, or any related company. This page is for informational and review purposes only. Contact details can change, and customers should confirm current information through the company’s official website. This page does not provide medical advice, hearing care advice, warranty decisions, refunds, or legal guidance.

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Nebroo Customer Service Phone Number, Email, Reviews and Complaints