Before renting from Rent The Runway for your fashion needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Rent The Runway is a popular online service that allows customers to rent designer clothing, accessories, and handbags for special occasions or everyday wear.
How to Contact Rent The Runway
You can reach Rent The Runway customer service using the following details:
- Phone Number (Customer Support): 1-800-509-0842
- Text Support: 69787
- Chat: Available through the Rent The Runway website and mobile app during business hours.
- Customer Service Hours: Support is available Monday to Friday, 9 AM to 9 PM (ET); Saturday and Sunday, 9 AM to 6 PM (ET).
- Corporate Address: Rent The Runway, 345 Hudson Street, 6th Floor, New York, NY 10014, USA
- Website: https://www.renttherunway.com/
Rent The Runway Customer Support Reviews and Complaints
When considering renting from Rent The Runway, it’s helpful to review customer service feedback. Rent The Runway competes with other fashion rental services such as Le Tote, Nuuly, Stitch Fix, and Armoire. Customer reviews often highlight the convenience and variety of designer clothing available for rent, making it easy to access high-fashion items without the commitment of purchase. Many customers appreciate the flexibility of membership plans and the option to rent items for special occasions or everyday wear. However, some complaints focus on issues related to sizing discrepancies, the condition of rented items, and the responsiveness of customer support, particularly with returns and exchanges.
Comparing Rent The Runway with other fashion rental services like Le Tote, Nuuly, Stitch Fix, and Armoire can help you determine which service offers the best combination of style, convenience, and customer support for your fashion needs. They also compete against Etsy, and eBay.
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Note: This website listing is not associated with Rent The Runway. The information and the reviews are a service provided by CustomerServiceNumbers.com.