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RockAuto Customer Service – Complaints And Reviews

1-866-762-5288

Before purchasing auto parts from RockAuto, it’s important to be aware of RockAuto’s customer service, including the contact information, reviews, ratings, and complaints listed below.

RockAuto Customer Service Reviews and Complaints

When considering purchasing auto parts and accessories from RockAuto, it’s helpful to review RockAuto customer service reviews and complaints. RockAuto is an online retailer that offers a wide selection of auto parts for nearly all makes and models, providing customers with an affordable and convenient option for vehicle maintenance and repairs. RockAuto has received various feedback from customers regarding their support and service. Reviews often highlight the extensive inventory, competitive pricing, and fast shipping, while some complaints focus on issues like return policies, order accuracy, and customer support responsiveness. Comparing RockAuto with competitors like AutoZone, Advance Auto Parts, Amazon, eBay, and O’Reilly Auto Parts can provide a broader perspective on customer service experiences in the auto parts industry.

How to Contact RockAuto

To contact RockAuto, you can use the following information:

  • General Customer Service: 1-866-762-5288 – RockAuto primarily offers support through their online help center. There is no direct phone support for general inquiries.
  • Order and Return Support: Access support through the RockAuto website under the “Order Status and Returns” section.
  • Customer Service Hours: Available 24/7 through the online help center
  • Corporate Office Address: RockAuto LLC, 6418 Normandy Lane, Suite 100, Madison, WI 53719
  • Website: www.rockauto.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing auto parts from RockAuto.

Note: This website listing is not associated with RockAuto LLC. The information and the reviews are a service provided by CustomerServiceNumbers.com.

RockAuto does not provide support services directly through this website. For any questions or concerns about RockAuto services, contact their customer service representative directly through the website’s support channels.

Trying to get a human at Rock Auto - Good Luck!

September 23, 2018

Back in the day, you could call to fix a problem or get a question answered. Now, good luck trying to talk to a human. The human element at Rock Auto is gone. Been trying for 3 days to get answer but no reply…useless.

Avatar for Mechanic
Mechanic
2.4
2.4 out of 5 stars (based on 884 reviews)

Trying to get a human at Rock Auto - Good Luck!

September 23, 2018

Back in the day, you could call to fix a problem or get a question answered. Now, good luck trying to talk to a human. The human element at Rock Auto is gone. Been trying for 3 days to get answer but no reply…useless.

Avatar for Mechanic
Mechanic
CustomerServiceNumbers.com