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Titleist Customer Service, Warranty, Returns, Complaints and Reviews

Titleist customer service issues often involve golf ball orders, custom golf balls, golf clubs, club fitting, golf gear, bags, gloves, hats, gift cards, order status, shipping, returns, warranty claims, club repairs, damaged products, personalized items, counterfeit concerns, retailer purchases, trade-ins, and support from a local authorized golf shop. Because Titleist products may be purchased from Titleist.com, a pro shop, a golf retailer, a custom fitter, a sporting goods store, a marketplace, or a Titleist partner program, the best support route depends on where you purchased the product and what type of issue you have.

Start Here: Best Titleist Support Path

Use the route below before submitting a general complaint. This helps Titleist identify whether your issue belongs with customer service, a local golf shop, the warranty and repair team, the Titleist.com returns process, fitting support, gift card support, a retailer, Golf Blue Book trade-in support, or counterfeit-product reporting.

Titleist.com order issue: Check order status first, then contact Titleist customer service with your order number and order email.

Return for a Titleist.com purchase: Review the current return policy and confirm whether the item is new, unused, unaltered, non-custom, and within the correct return window.
Warranty claim: Contact your local golf shop to help set up a Return Authorization, especially for clubs, bags, or product defects.
Golf club repair: Use Titleist golf club warranty and repair support and have your club model, serial number, purchase receipt, photos, and local shop details ready.

Custom or personalized order issue: Contact Titleist customer service if the issue involves an inaccuracy, defect, damage during shipping, or order customization problem.
Retailer purchase: Start with the retailer, pro shop, or authorized dealer that sold the item for returns, exchanges, receipts, order delays, and proof-of-purchase issues.
Fitting question: Use the Titleist fitting locator or fitting support route for club fitting, ball fitting, fitting appointments, and authorized Titleist fitter questions.

Gift card issue: Use Titleist gift card support and do not post the full gift card number, PIN, barcode, or e-gift link publicly.
Counterfeit concern: Use Titleist’s official counterfeit product reporting form if you believe you purchased or saw a counterfeit Titleist product.

How to Contact Titleist Customer Service

Titleist provides customer support through its customer service phone number, email contact form, order status tools, returns portal, warranty and repair pages, fitting locator, gift card support, counterfeit reporting form, and corporate contact pages.

Titleist Customer Service Phone Number: 1-800-333-4200
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM EST
Official Customer Service Page: Titleist Customer Service
Email Customer Service: Titleist Email Contact Form
Official Website: Titleist.com
Order Status: Titleist Order Status
Shipping and Returns: Titleist Shipping and Returns
Start a Return: Titleist Returns Portal
Warranty, Care, and Repair: Titleist Warranty and Repair
Golf Clubs Warranty and Repairs Department: 1-800-742-7609
Fitting and Retail Locator: Titleist Fitting and Retail Locator
Fitting Support: 1-888-TITLEIST / 1-888-848-5347
Titleist Performance Center Appointment Support: 1-888-262-7202
Gift Cards: Titleist Gift Cards
Gift Card Policy: Titleist Gift Card Policy
Counterfeit Product Report: Report Counterfeit Titleist Product
Trade-In Program: Titleist Trade-In Program
Corporate / Distribution Address: Titleist / Acushnet Company, 333 Bridge St., Fairhaven, MA 02719
Corporate / Distribution Phone: 1-800-225-8500

The old listing used 1-800-225-8500 as the main customer support number. Titleist’s current customer service page lists 1-800-333-4200 for customer service, while Titleist’s company contact page lists 1-800-225-8500 in corporate headquarters and distribution-center contact context. For customer support, use the customer service number, email form, order-status page, returns portal, warranty route, or retailer support path that matches your issue.

Information To Have Ready Before Contacting Titleist

Before contacting Titleist customer service, gather the details that help support identify your order, product, return, warranty claim, fitting, gift card, trade-in, retailer purchase, or counterfeit concern.

Titleist.com order number and order email
Product type, such as golf balls, golf clubs, wedges, putters, bags, hats, gloves, gear, gift cards, or custom items
Product name, model, loft, shaft, grip, flex, serial number, customization details, or personalization details if relevant
Purchase date, retailer name, pro shop, authorized dealer, fitter, or marketplace where the item was purchased

Receipt, invoice, packing slip, order confirmation, return authorization, or warranty case details
Photos of the product, defect, shipping damage, wrong item, personalization error, serial number, label, or packaging
Gift card number or PIN only through official Titleist support, never in public comments

Fitting location, fitting date, fitter name, specs, appointment confirmation, and recommended club build if relevant
Trade-in quote, shipping label, tracking number, Golf Blue Book email, and condition notes if relevant
The resolution you want, such as replacement, refund, exchange, repair, return label, warranty review, gift card support, fitting follow-up, or written explanation

Titleist.com Orders, Shipping, Tracking, and Missing Packages

Titleist.com order issues may involve order status, shipping delays, missing packages, custom-order timelines, personalization errors, wrong items, damaged boxes, backordered items, split shipments, canceled orders, and payment problems.

Start with the Titleist order-status page. You will usually need your order number and order email. If the package is delayed or missing, check the tracking number, delivery address, carrier status, apartment or mailroom location, and any delivery photo before contacting support.

If the purchase was made through a golf shop, pro shop, club fitter, sporting goods store, or marketplace, start with that seller. The retailer usually controls the receipt, order status, cancellation, return window, refund timing, exchange, and proof of purchase.

Titleist Returns, Exchanges, Refunds, and Custom Product Rules

Titleist’s return rules depend on the product category and whether the item was purchased directly from Titleist.com. Golf balls, golf clubs, gear, limited edition products, Scotty Cameron limited releases, custom items, and personalized products can have different return restrictions.

Titleist’s terms say eligible golf ball and golf gear returns generally require items to be new and unused, with return requests submitted within the stated 30-day window. Golf clubs purchased from Titleist.com have separate rules, and Titleist says customers should contact customer service within 30 days of receipt for eligible club returns.

Personalized or customized products are generally final sale and may not be returned unless there is an inaccuracy, defect, or shipping damage that Titleist reviews. Shipping and handling charges are generally not refundable. Keep your packing slip, order confirmation, photos, and product packaging until the return is completed.

Titleist Warranty, Golf Club Repair, and Product Defects

Titleist warranty issues may involve golf clubs, wedges, drivers, irons, putters, golf bags, gear, stitching, zippers, legs, grips, shafts, club heads, cosmetics, manufacturing defects, or damaged products.

Acushnet Company warrants Titleist products for one year from the date of purchase against defects in materials or workmanship. Titleist says customers should contact their local golf shop to set up a Return Authorization. Warranty claims generally require the original receipt, a written explanation of the defect, and the product in original factory condition.

If your issue involves golf clubs, Titleist lists a Golf Clubs Warranty and Repairs Department at 1-800-742-7609. For other product support, use the main Titleist customer service number or contact form. Do not modify, repair, reshaft, bend, refinish, or alter a product before submitting a warranty claim unless Titleist or an authorized professional tells you to do so.

Custom Clubs, Fittings, Fitter Appointments, and Retailer Routing

Titleist fitting issues may involve club fitting, ball fitting, fitting appointment scheduling, recommended specs, custom club builds, shaft or grip choices, delivery timelines, local fitters, authorized dealers, or Titleist Performance Center appointments.

Titleist provides a fitting and retail locator and says customers can call 1-888-TITLEIST for fitting-location help. Titleist also lists 1-888-262-7202 for Titleist Performance Center appointment support at certain tour-quality fitting locations.

If your custom club order was placed through a local dealer or fitter, that dealer may control order submission, proof of purchase, build specs, delivery estimate, return eligibility, and warranty setup. Keep your fitting specs, receipt, order number, fitter name, and any written build recommendations.

Titleist Gift Card Support

Titleist gift card issues may involve e-gift card delivery, physical gift card delivery, gift card balance, gift card PINs, fraud review delays, stolen cards, damaged cards, redemption problems, or returned purchases paid with a gift card.

Titleist’s gift card policy says Titleist gift cards are used for purchases on Titleist.com, have no expiration date, and should be protected like cash. For gift card balance and other help, Titleist directs customers to Titleist.com gift cards or 1-800-333-4200.

Never post a full Titleist gift card number, PIN, barcode, e-gift link, activation receipt, or balance screenshot in a public review. Gift card details should be treated like cash and shared only through official Titleist support when necessary.

Counterfeit Titleist Products and Fake Listings

Counterfeit Titleist products are a serious concern, especially with golf clubs, wedges, putters, golf balls, bags, and online marketplace purchases. Titleist provides an official counterfeit product reporting form for suspected counterfeit products found online or in a physical retail location.

If you believe you purchased a counterfeit Titleist product, keep the seller name, auction number, website, seller address, seller email, photos, receipt, payment details, and product information. Share sensitive details only through official support, your payment provider, or the marketplace dispute process.

Be cautious with prices that look too good to be true, sellers that avoid normal payment methods, listings with stolen images, missing serial numbers, inconsistent fonts, unusual packaging, suspicious customization, or sellers claiming direct factory access. Buy through Titleist.com, an authorized retailer, a reputable golf shop, or a trusted pro shop when possible.

Trade-In Program and Golf Blue Book Support

Titleist’s trade-in program is offered with Golf Blue Book. Trade-in issues may involve quoted value, condition grading, rejected items, return shipping, repair charges, missing trade-in credit, shipment tracking, and disagreement about condition after inspection.

If your issue involves a Titleist trade-in, check whether the question should go to Titleist or Golf Blue Book. Titleist’s trade-in page lists Golf Blue Book support by email at questions@golfbluebook.com and by phone at 1-866-272-0099 or 1-919-719-7949.

Before shipping a trade-in, take photos of each club, head cover, shaft, grip, serial number, condition, and packing materials. Keep the quote, packing list, tracking number, shipping receipt, and Golf Blue Book emails.

Retailer, Pro Shop, and Sporting Goods Store Purchases

Many Titleist products are sold through golf shops, pro shops, authorized fitters, sporting goods stores, online retailers, and marketplaces. If your issue involves the purchase price, receipt, order status, store return window, exchange, refund, missing package, or payment, start with the retailer that processed the sale.

Titleist may be the better support route for product warranty, product questions, counterfeit reporting, fitting information, direct Titleist.com orders, gift cards, and certain repair questions. A retailer may still need to help set up a warranty return authorization, especially when the product was not purchased directly from Titleist.com.

Product Care, Safety, and Golf Equipment Issues

Titleist product issues can involve golf clubs, golf balls, wedges, putters, bags, gloves, headcovers, shaft choices, grips, ferrules, cosmetic wear, rust, dents, cracks, loose heads, broken zippers, bag legs, personalization, and performance concerns.

For safety-related equipment issues, stop using the item until the issue is reviewed. This is especially important for cracked club heads, loose shafts, damaged grips, sharp edges, broken bag stands, or anything that could injure a player, caddie, spectator, or fitting professional.

For product care and warranty complaints, document the product condition before cleaning, repairing, reshafting, bending, refinishing, or altering it. Alterations can affect warranty review and return eligibility.

Scams, Fake Titleist Support Numbers, and Account Safety

Be careful with fake Titleist customer service phone numbers, fake Titleist clearance sites, counterfeit product listings, fake gift card balance pages, fake order tracking pages, phishing emails, text scams, fake sweepstakes, and social media giveaways. A legitimate support process should not ask for your password, full card number, gift card PIN, one-time verification code, remote access to your device, or payment through a gift card, wire transfer, crypto, or cash transfer app.

If you see an unfamiliar Titleist, Acushnet, golf shop, marketplace, gift card, or online order charge on your card, check your Titleist.com account, email receipts, retailer accounts, marketplace purchase history, family member orders, and saved payment methods. If you still do not recognize the charge, contact your bank or card issuer promptly and consider using ChargeOnMyCard.com to research unknown charges.

Privacy and Public Review Cleanup Tips

CustomerServiceNumbers.com allows customers to share Titleist reviews, but public comments should not include private personal, payment, order, account, gift card, fitting, or warranty details. Describe the issue clearly while keeping sensitive information out of the review.

Do not post receipts, order numbers, tracking numbers, return authorizations, warranty claim numbers, payment card details, gift card numbers or PINs, e-gift links, account screenshots, phone numbers, email addresses, home addresses, fitting records with private contact details, handicap information tied to your identity, photos of children, or photos showing private documents. Avoid posting full club serial numbers publicly unless Titleist or a trusted official route specifically asks for them.

Titleist Reviews on CustomerServiceNumbers.com

At the time of this update, the Titleist listing on CustomerServiceNumbers.com showed 0 reviews and a 0 out of 5 star rating. Because there are no current CSN reviews for this listing yet, this page should not claim that CSN reviewers commonly praise or complain about specific Titleist issues.

If you have contacted Titleist about golf balls, golf clubs, custom orders, gift cards, returns, refunds, warranty claims, repairs, fittings, order status, shipping, counterfeit products, trade-ins, or support response, you can leave a review below. Helpful reviews mention the product type, purchase route, support route used, and whether the issue was resolved.

How To Escalate a Titleist Complaint

If your Titleist issue is not resolved, first identify who controls the problem. Titleist may handle Titleist.com orders, product questions, gift cards, counterfeit reports, customer service, and certain warranty matters. A local golf shop, pro shop, authorized fitter, sporting goods store, Golf Blue Book, shipping carrier, or payment provider may need to handle other issues.

For a stronger escalation, create a short timeline that includes the product model, purchase date, retailer, order number, receipt, warranty claim, photos, support messages, and requested resolution. Keep the tone factual and avoid posting private account, payment, gift card, serial number, or home-address details publicly.

For suspected counterfeit products, use Titleist’s counterfeit reporting form and also contact the marketplace, retailer, or payment provider. For unauthorized charges, contact your bank or card issuer promptly.

Frequently Asked Questions About Titleist Customer Service

What is the Titleist customer service phone number?

Titleist customer service can be reached at 1-800-333-4200.

What are Titleist customer service hours?

Titleist lists customer service hours as Monday through Friday, 9:00 AM to 5:00 PM EST.

Is 1-800-225-8500 still a Titleist number?

Titleist’s company contact page lists 1-800-225-8500 with the Fairhaven corporate headquarters and worldwide distribution center. For customer service, Titleist’s current customer service page lists 1-800-333-4200.

How do I email Titleist customer service?

Use the official Titleist Email Customer Service form. Titleist says a member of the customer service team will respond within 48 hours.

How do I check a Titleist order status?

Use the Titleist Order Status page with your order number and order email. If the order was placed through a retailer or golf shop, contact that seller first.

How do Titleist returns work?

Titleist return rules depend on the product category and purchase route. Eligible Titleist.com returns generally require the item to be new, unused, and within the stated return window. Custom, personalized, final sale, limited edition, and Scotty Cameron limited-release products may have restrictions.

How do I start a Titleist warranty claim?

Titleist says customers should contact their local golf shop to set up a Return Authorization for warranty review. Keep your original receipt, photos, product details, and written explanation of the defect.

What is the Titleist golf club repair number?

Titleist lists the Golf Clubs Warranty and Repairs Department at 1-800-742-7609.

How do I contact Titleist about fitting?

Use the Titleist fitting and retail locator or call 1-888-TITLEIST / 1-888-848-5347. For certain Titleist Performance Center appointments, Titleist lists 1-888-262-7202.

How do I check a Titleist gift card balance?

Titleist’s gift card policy directs customers to Titleist.com gift cards or 1-800-333-4200 for card balance and gift card information.

Do Titleist gift cards expire?

No. Titleist’s gift card policy says gift card balances do not expire.

How do I report a counterfeit Titleist product?

Use Titleist’s official counterfeit product reporting form and include seller, product, auction, website, and retail-location details when available. Do not post private payment or account information publicly.

Where is Titleist corporate headquarters?

Titleist / Acushnet Company lists its corporate headquarters and worldwide distribution center at 333 Bridge St., Fairhaven, MA 02719.

Who owns Titleist?

Titleist is an Acushnet Company brand. Acushnet Holdings Corp. is publicly traded on the New York Stock Exchange under the ticker GOLF.

Related Titleist, Golf, and Sporting Goods Customer Service Resources

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service contact information, complaint routes, support options, and company reviews since 2004. We review official company pages, support centers, phone numbers, order-status tools, return policies, warranty pages, product-care resources, fitting resources, gift card terms, counterfeit reporting pages, customer feedback, and reader-submitted experiences to help people choose the best route for their issue.

Share Your Titleist Customer Service Experience

Have you contacted Titleist about golf balls, golf clubs, custom orders, personalized items, gift cards, order status, shipping, returns, refunds, warranty claims, repairs, fittings, counterfeit products, trade-ins, or support response? Share your review below and explain which support route you used and whether the issue was resolved.

Please do not post private information such as receipts, order numbers, tracking numbers, return authorizations, warranty claim numbers, payment card details, gift card numbers or PINs, e-gift links, account screenshots, full serial numbers, phone numbers, email addresses, home addresses, fitting records with private details, children’s names, or children’s photos.

Page Update Note

This Titleist customer service page was updated on June 30, 2026 to reflect the current 1-800-333-4200 customer service number, customer service hours, email support, Titleist.com order-status and return routes, warranty and repair guidance, gift card policy, fitting support, counterfeit-product reporting, Fairhaven corporate headquarters details, privacy cleanup guidance, live CSN review status, and related Titleist complaint resources.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with Titleist, Acushnet Company, Acushnet Holdings Corp., FootJoy, Scotty Cameron, Vokey Design, Pinnacle, Golf Blue Book, any authorized Titleist dealer, pro shop, golf shop, custom fitter, retailer, marketplace, shipping carrier, payment processor, or related company. This page is for informational purposes only and is designed to help consumers find customer service routes, complaint options, reviews, and support resources.

CustomerServiceNumbers.com does not sell Titleist products, process Titleist orders, handle returns, issue refunds, approve warranty claims, perform club repairs, schedule fittings, verify authenticity, or manage gift cards. Contact details, customer service routes, phone numbers, hours, corporate addresses, return rules, warranty terms, fitting availability, repair procedures, gift card terms, trade-in rules, counterfeit reporting processes, and company policies can change. Always verify important information with the official Titleist website, Acushnet, your retailer, pro shop, fitter, receipt, order confirmation, gift card terms, warranty documents, or support route before sending private information or making decisions.

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