TXU Energy Customer Service Reviews and Complaints
When considering using TXU Energy for your electricity service needs, it’s helpful to review TXU Energy customer service reviews and complaints. TXU Energy is one of the largest electricity providers in Texas, offering a variety of plans and services to meet the needs of both residential and commercial customers. The company is known for its competitive pricing, renewable energy options, and customer rewards programs. TXU Energy has received various feedback from customers regarding their support and service. Reviews often highlight the reliability of service, the ease of managing accounts online, and the flexibility of payment options, while some complaints focus on issues like billing practices, rate increases, and customer support responsiveness. Comparing TXU Energy with competitors like FPL, Reliant Energy, Alabama Power, Direct Energy, and Green Mountain Energy can provide a broader perspective on customer service experiences in the energy industry.
How to Contact TXU Energy
To contact TXU Energy, you can use the following information:
- General Customer Service Phone Number: 1-800-818-6132
- Billing and Payment Support: 1-800-818-6132 (same number, select appropriate option)
- Customer Service Hours: Monday – Friday, 7 AM – 7 PM CT; Saturday, 8 AM – 5 PM CT
- Corporate Office Address: TXU Energy Retail Company LLC, 6555 Sierra Drive, Irving, TX 75039
- Website: www.txu.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using TXU Energy for your electricity service needs.
Note: This website listing is not associated with TXU Energy. The information and the reviews are a service provided by CustomerServiceNumbers.com.
TXU Energy does not provide support services directly through this website. For any questions or concerns about TXU Energy services, contact their customer service representative directly.