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Alabama Power Customer Service – Complaints And Reviews

1-800-245-2244

Alabama Power Customer Service Reviews and Complaints

When considering using Alabama Power for your electricity service needs, it’s helpful to review Alabama Power customer service reviews and complaints. Alabama Power, a subsidiary of Southern Company, provides electricity to customers across the state of Alabama, offering reliable service and various energy solutions for both residential and commercial customers. Alabama Power has received various feedback from customers regarding their support and service. Reviews often highlight the reliability of the electricity service, the ease of bill payment options, and the helpfulness of customer service representatives, while some complaints focus on issues like billing practices, service outages, and customer support responsiveness. Comparing Alabama Power with competitors like Georgia Power, Gulf Power, FPL, and Duke Energy can provide a broader perspective on customer service experiences in the utility industry.

How to Contact Alabama Power

To contact Alabama Power, you can use the following information:

  • General Customer Service Phone Number: 1-800-245-2244
  • Power Outage Reporting: 1-800-888-2726
  • Customer Service Hours: Monday – Friday, 7 AM – 7 PM CT
  • Corporate Office Address: 600 North 18th Street, Birmingham, AL 35203
  • Website: www.alabamapower.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Alabama Power for your electricity service needs.

Note: This website listing is not associated with Alabama Power. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Alabama Power does not provide support services directly through this website. For any questions or concerns about Alabama Power services, contact their customer service representative directly.

limbs in my yard from a tree Alabama power

September 24, 2018

I have limbs in my yard from a tree Alabama power had cut over a week ago! I can’t cut my grass in that area because of the limbs. Please reply!

Avatar for Jimmie E
Jimmie E

Alabama Power has monopolized a large portion of Alabama

July 31, 2014

for a company that has monopolized a large portion of Alabama there is no negotiations we fell on hard times Alabama Power took advantage of that and told me over the phone all we had to pay $ 280 to keep the power on. my wife had to pay the full amount to keep the power on the next day my wife and I have 5 kids three of which have been adopted money is not abundant but we are inrolling all the kids in school we just forgot to pay Alabama Power and they have been very uncooperative. If you’re going to negotiate with them you have got to do it before you are behind it does not matter how you paid your bill in the past

Avatar for monopoly
monopoly

Alabama Power Customer Service

July 2, 2014

How can you talk to them when the number has been discontinued or no longer in service?

Avatar for Chester F
Chester F

Alabama Power Customer Service

April 14, 2014

There is a dead tree near the power line across the street from our house. It appears that if it falls, it will either hit the power lines or take out the service to either our or our neighbors house. 330 Hickory Road, Gardendale Alabama 35071

Avatar for mickey
mickey
2.4
2.4 out of 5 stars (based on 888 reviews)

limbs in my yard from a tree Alabama power

September 24, 2018

I have limbs in my yard from a tree Alabama power had cut over a week ago! I can’t cut my grass in that area because of the limbs. Please reply!

Avatar for Jimmie E
Jimmie E

Alabama Power has monopolized a large portion of Alabama

July 31, 2014

for a company that has monopolized a large portion of Alabama there is no negotiations we fell on hard times Alabama Power took advantage of that and told me over the phone all we had to pay $ 280 to keep the power on. my wife had to pay the full amount to keep the power on the next day my wife and I have 5 kids three of which have been adopted money is not abundant but we are inrolling all the kids in school we just forgot to pay Alabama Power and they have been very uncooperative. If you’re going to negotiate with them you have got to do it before you are behind it does not matter how you paid your bill in the past

Avatar for monopoly
monopoly

Alabama Power Customer Service

July 2, 2014

How can you talk to them when the number has been discontinued or no longer in service?

Avatar for Chester F
Chester F

Alabama Power Customer Service

April 14, 2014

There is a dead tree near the power line across the street from our house. It appears that if it falls, it will either hit the power lines or take out the service to either our or our neighbors house. 330 Hickory Road, Gardendale Alabama 35071

Avatar for mickey
mickey
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