Vueling lists +1 202-695-8708 for customers calling from the United States. Its published live-service hours are daily, 7 a.m.–10 p.m. Spanish time, not U.S. Eastern Time.
Reviewed November 11, 2026.
Vueling Phone Numbers and Online Help
- U.S.: +1 202-695-8708
- Rest of world: +34 931-518-158
- Official country-specific numbers and hours
Check the country list before calling. Carrier charges may apply, and some regional numbers have specific call charges.
Choose the Right Contact Route
Vueling’s contact page links to online assistants for complaints, refunds, compensation requests, baggage incidents and case-status checks. Use the route matching the issue. Premium members can find their dedicated number on the virtual membership card.
What to Prepare
- Booking reference and passenger name, shared only with official support
- Flight number, route and travel date
- Original receipt and seller
- Existing case number
- Baggage tag and incident reference when applicable
Booking Changes and Refunds
Explain whether your request concerns a voluntary change, an airline cancellation, a duplicate payment or another billing issue. Keep the original booking confirmation and any notice from the airline. If an agency sold the ticket, identify that seller before requesting a change. Ask for the applicable conditions and a written breakdown of any charge. Do not assume every fare or disruption produces the same refund outcome.
Delayed, Missing or Damaged Baggage
Use Vueling’s baggage contact route and keep the baggage tag, incident report, photographs and relevant receipts. Record when the bag was last seen and the address where it can be delivered. Report the issue promptly and ask which documents and deadlines apply. Keep reimbursement questions distinct from locating the bag itself.
Complaints and Existing Cases
Use the case-status option with your existing reference before starting another request. A clear complaint should state the flight, what happened, earlier contacts and the remedy requested. Keep copies of the airline’s replies. CSN cannot alter bookings, track a bag or decide compensation eligibility.
Vueling FAQs
Are the published hours in U.S. time?
No. Vueling specifies Spanish time for the live-service hours listed above.
Can I check an existing claim online?
Yes. Vueling’s official contact page links to a case-status assistant. Have the case number ready.
Related Customer Service Guides
Compare support routes in our JetBlue and Frontier Airlines guides.
Share Your Vueling Customer Service Experience
Use the review section below to describe your own support experience and whether the issue was resolved. Keep account details, booking references, payment information and private correspondence out of public reviews.
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