Before shopping at West Elm for your home furnishings and decor, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. West Elm is a modern home furnishings retailer known for its stylish, contemporary furniture, lighting, textiles, and home accessories.
How to Contact West Elm
You can reach West Elm customer service using the following details:
- Phone Number (Customer Support): 1-888-922-4119
- Email Support: West Elm does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their West Elm account.
- Chat: Available through the West Elm website during business hours.
- Customer Service Hours: Support is available Monday to Friday, 7 AM to Midnight (ET); Saturday and Sunday, 8 AM to 11 PM (ET).
- Corporate Address: West Elm, 55 Water Street, Brooklyn, NY 11201, USA
- Website: https://www.westelm.com/
West Elm Customer Support Reviews and Complaints
When considering shopping at West Elm, it’s helpful to review customer service feedback. West Elm competes with other home furnishings retailers such as Crate & Barrel, Pottery Barn, RH (Restoration Hardware), and CB2. Customer reviews often highlight the modern and stylish designs available at West Elm, as well as the brand’s commitment to sustainable and ethically sourced materials. Many customers appreciate the variety of products, from furniture to home accessories, that cater to a contemporary aesthetic. However, some complaints focus on issues related to delivery delays, product quality, and the responsiveness of customer support, particularly when handling returns or damaged items.
Comparing West Elm with other home furnishings brands like IKEA, Pottery Barn, RH, and CB2 can help you determine which retailer offers the best combination of style, quality, and customer support for your home decor needs.
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Note: This website listing is not associated with West Elm. The information and the reviews are a service provided by CustomerServiceNumbers.com.