ACS Education Loans Phone Number



 

Description


Company® Customer Service Phone Number:

1-800-826-4470

Customer Service Contact Information For ACS Education Loans

Hours
7 Days 24-7 Depending on Service

More Phone Numbers
CPS: 1-800-826-4470
FFEL: 1-800-1-800-835-4611
MEFA: 1-800-397-8386
ACS Collections: 1-800-784-5309

Phone Number

PhoneHint
1-800-826-4470Review Needed Please Comment
 

Comments

 out of   based on 31 reviews.
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Date Rating Comment
9/16/2016 ACS Education Loans - horrible customer service . I prefer to make my
horrible customer service . I prefer to make my payments by mail - with a check each month - because I don't trust this company - that's a whole other story .... I made one payment online - and they stopped sending me my monthly bill . its been overt two months now . no late payment notification, no e-mail , no phone call. Nothing from ACS ... but I bet that they tacked a huge late fee fine onto my debt . I cant wait to get these people paid off so I don't have to deal with them any more . the worst student loan collection agency - ever .

TSRead More
8/20/2016 ACS Education Loans - I have now received four on-line notifications
I have now received four on-line notifications that my loan payment is due next month. I paid and still got another. In view of all the hacking and other nonsense occuring with on-line accounts, I am concerned about this.

JudithRead More
8/14/2016 ACS Education Loans - This is the worst waste of my time.. Trying to
This is the worst waste of my time.. Trying to make my payment ..One hour on line and they say my information is invalid. Stinky service.

ConnieRead More
7/26/2016 ACS Education Loans - Terrible website.
Terrible website.

JoseRead More
6/20/2016 ACS Education Loans - I have not been able to access the website since
I have not been able to access the website since last week. Does anyone have he same issue?


HongRead More
3/15/2016 ACS Education Loans - Thank you LadyShopper; you were most helpful, for
Thank you LadyShopper; you were most helpful, for I got a live person finally.

CarolynRead More
2/18/2016 ACS Education Loans - I just called 18008354611 and had my 1098-E sent
I just called 18008354611 and had my 1098-E sent to in the mail. I did talk to a real person and he would not email me the from.
He did say that the www.acs-education.com website works. I have not been able to access the website for over a year. Has anyone else been able to get online.


AliceRead More
2/12/2016 How can ACS Education Loans be allowed to run like this?
This is so Crazy. How can a company be allowed to run- or should I say not run like this?
Must be part of our government or lack of and no one knows what they are doing. But God forbid you miss a payment!
I would be willing to go in on a class lawsuit. We need to get to the bottom of this crap. They need a little shaking up. Our money and they are taking over.

MaryRead More
2/2/2016 ACS Education Loans - How do we Get ACS to act responsibly?
How do we Get ACS to act responsibly? We do not get Monthly, quarterly or annual statements indicating our Balance. We do not get Tax Statement unless we go through great and Frustrating Difficulty to make contact with them. They Do not post a phone number for their customer service. From the postings and comments on this company almost everyone has problems with ACS. ACS you need to fix this or there is coming a suit and We will join. We need answers, NOW!!! You Have our info, Action now, Do your job.

Daniel StivalaRead More
2/1/2016 ACS Education Loans - She was super helpful and I had my information
I needed my paid 2015 interest for my taxes.After several attempts of contacting ACS, I was definitely frustrated. Even more so when I read the reviews.All of my student loans were consolidated one month ago, and I was unable to get anywhere online.I saw the 2/26/15 post with a contact number.I was on hold one minute before being connected with 'Shanique.' She was super helpful and I had my information within two minutes. Here is the golden number: 1-800-835-4611.Good luck.

KathyRead More
2/1/2016 ACS Education Loans - I spent over an hour locating phone number. ACS
I spent over an hour locating phone number. ACS doesn't make it easy. Disgraceful! I don't want electronic info, and they insist.

SusieRead More
1/6/2016 ACS Education Loans - I called ACS at 1-800-835-4611 and could not get a
I called ACS at 1-800-835-4611 and could not get a person on the phone. I then looked up another number 1-877-414-2676 and Xerox answered saying they are now with ACS. They transferred me to a live person who could email me the income based repayment form. The ACS person said even though that form has expired as of 11/2015, they are still using them to process the IBR. She did email me the form which took about 15 minutes to get. I told her I could not get a live person on the phone with the phone number I fist used and that was on my letter 1-800-835-4611. She said to press number 8 to get a live person. There were only options 1 through 6 when I called. Just throwing that out there for others who may need to contact them. Good Luck!

LadyShopperRead More
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