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Description Corporate Office Headquarters HQ:
Caremark Corporation
One CVS Drive
Woonsocket, RI 02895

Phone Number

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1-888-607-4287 Press 0.


 out of  based on 290 reviews.
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1/12/2017 - Why can I no longer find Tide Simply Clean and
Why can I no longer find Tide Simply Clean and SENSITIVE laundry detergent at any CVS location? My husband has diabetes, and has problems with his lower legs, so I need to purchase this product. We are retired and live on a limited income, and I always buy this product when it is featured on sale. I know it is still available because Walgreens stocks it still, but at a much higher price. I just got a rain check for Tide and SENSITIVE laundry detergent from one of your stores and need to know when it will be restocked in your CVS stores so that I can use my rain check. Please respond ASAP as you currently are featuring your Tide Simply Clean line on sale at all CVS locations.
Also, what is a CVS customer service number that I can call for immediate help?
Thank you,

Huny Read More
1/8/2017 - I have lived in my neighborhood of Richmond Hts,
I have lived in my neighborhood of Richmond Hts, OH 44143 for over 12 yrs and frequently visit the CVS Store located at 4691 Monticello Blvd (store #3032). Usually the sales clerks are very friendly, including the man we encountered tonight at approximately 6:45 pm. I was accompanied by my grandson and his girlfriend as I shopped, all of a sudden I heard the sales clerk yelling at someone that he suspected they were stealing! As I approached the situation I realized he was referring to my grandson, who has come to the store many times before, with and without me with no incident, so I asked why did he think he was stealing and his reply was that he saw my grandson reach under his shirt. My grandson became visibly angry because not only was the clerk incorrect, but other patrons were witnessing and it was embarrassing, but my grandson lifted his shirt to prove he hadn't taken anything and asked for an apology, but instead of apologizing, the angry clerk insisted they leave the store and when he refused for doing nothing wrong the clerk threatened to call the police. I told the clerk they were with me and there was no need to call the police but the clerk kept yelling and ran into an office and shut the door leaving all the customers standing in dismay! My grandson (a black male) started beating on the office door to talk to someone about the way he was treated by the (white male) clerk, but due to his now anger for being falsely accused and embarrassed, and the fact that there have been so many shootings of black males by the police.... I felt it best that we all left before the police even arrived. I don't know the clerks name, but he wears eyeglasses, has blonde hair and is kind of heavy weight and looks to be in his fortys. This clerk could benefit from a lesson in diversity of customer service, and my grandson deserves an apology, not to mention the total disrespect I was given after I told the clerk I was his grandmother. 1/7/2017

Audrey Read More
1/2/2017 - I recently waited in line for 22 minutes to check
I recently waited in line for 22 minutes to check out of your store in naples Florida located at airport pullING and pine ridge. Inexcusable .. last time I use cvs for sure. Walgreens just got a new customer

Larry Read More
1/1/2017 - I shop in CVS all the time. Today, the new year
I shop in CVS all the time. Today, the new year started with a prejudice employee. I knew holiday items were on sale. I heard the employee tell a customer Christmas wrapping paper is 75% off. So I picked up 2 rolls of Hannukah wrapping paper. At the register the ?manager stated, Hannukah paper is not 75% off. Needless to say, I said, "Christmas paper is 75% off and not Hannukah paper! Really!!." The person attending( a diiferent person) the cash register was smart enough to have already given me the discount.

Robin Read More
12/1/2016 - I tried to order something online and after
I tried to order something online and after putting all of my information in, I clicked continue and it said it couldn't accept my card to check the numbers and try again. I did this several times and even used a different card to no avail. Obviously something was wrong with the website. I decided to check my bank account and what do you know? I have over $300 pending on my account. So even though I didn't buy anything, CVS has taken $300 out of my account. I have called several times and the customer service is ATROCIOUS!!! They act like I did something wrong and don't give a crap that I am now negative over $300 in my bank account. Not that they would even give a crap but I will NEVER use CVS for anything ever again. This whole experience has been absolutely ridiculous and it's a shame a company like that can't have better people and service and actually care about the customer.

Kendyll Read More
10/30/2016 - I shop at CVS quite often for sales and using my
I shop at CVS quite often for sales and using my coupons. Well the other day I spent $43.89 and then got a coupon from CVS for $10.00 off if I spent $40.00. Well the coupon from CVS expired today. Can CVS just send me another $10.00 off coupon with a longer expiration date please?

Linda Read More
7/15/2016 - I've been dealing with CVS for a long time and
I've been dealing with CVS for a long time and generally have great service and few complaints.
What I have been having trouble with is the CVS email.
I've been using this service without problems but lately I can't seem to be able to print the online coupons.
I've tried several times to communicate this to CVS and have not received any reply.
I do not text nor do I have aps.

Roger Rocheleau

roger Read More
4/20/2016 - I had a job interview at the cvs pharmacy on the
I had a job interview at the cvs pharmacy on the 4149 north oak trafficway location in Kansas city Missouri and I called and spoke to one of the hiring manager and then she was setting up appointment times for job interviews and I told I knew an employee there I used to work with at a previous employer I worked for as a reference. So the hiring store manager calls me back and tells me I have a no trepassing order on file bhy the previous store manager but I have shopped in that store numerous times and if I had a no trepassing order and charge then I have no proof from the Cvs Pharmacy of any court ordered judgement by a judge in a Missouri court that I cannot enter that Cvs store or any cvs store and shop and be hired at that location or any location period. I asked the hiring manager to show some valid legal document that there is a court order from a judge that I cannot enter that store and be hired at that location or any location so this no trespassing order is a false charge because otherwise whenenever it happened I would have appeared in court and charged with a trepassing crime and it would have prevented me from being hired at Goodwill as Goodwill checked my record and everything was clean with no trepassing charge or anything on my record otherwise I would have never been hired at Goodwill period so I am going to seek verification from the Corporate Assets deparment of any court ordered document of a no trepassing order issued by a judge that I am barred from shopping and being employed at that store or any store. This expereine has made me very upset because why would I be able to shop and enter that store and no one said anything about any trepassing charge at all and now I am just finding this information out two days ago? if had a no trepassing order don't they think I would have appeared in court by now and charged with a crime and convicted and it would have prevented me from being hired at Goodwill and my criminal record is clean. So this trepassing charge is false and a defamation of my character and I will contact the Kansas city Missouri police department and find out what is going on.

Stacey Read More
1/8/2016 - Went to local CVS on Dec 27th to purchase Polident
Went to local CVS on Dec 27th to purchase Polident at ad price of buy one get one for 50%, They were out already, Young lady said product would be in on Wed, went back on Wed. No product.Picked up rain check, returned following Wed, still no product. Young man took my name and phone number and said he would call when the product came in.It's now Friday and no call, Honestly this is a terrible way to conduct a business and I will inform the FTC with this kind of ridiculous treatment and false advertising!!!

Gary Read More
11/23/2015 - The Harrison, Ohio store located in Ohio is the worst Pharmacy
The Harrison, Ohio store located in Ohio is the worst Pharmacy I've ever used. My prescriptions were called in two days prior to my visit. When I got there two days later the pharmacy said, "they was backed up & come back tomorrow". What I found out later was someone forgot to fill it. My understanding is that Aetna dropped CVS & has ask me to go to Kroger because of many problems and mistakes.

Can I say why don't you just go out of business because from lies I've been told from CVS you deserve to be put out of business. Now I must drive back on 11-25-15 to get this med as I will be out on 11-24-15. What about my time and gasoline and lets not forget a day before thanksgiving. Someone needs to manage and by the way I will file an Attorney General and BBB complaint on being lied to saying its a federal law and refusing my reward coupons. That's Bait & Switch.

George 10587 Read More
11/19/2015 I need with access to my password on
I need access to my password to redo an application can someone help me with this, please.

traci mcallister Read More
11/19/2015 - called my daughters heart medication into the CVS
called my daughters heart medication into the CVS location in Clinton Mo on Monday 11-16-15 It’s supposed to be on the automatic refill list but for some reason this has been an issue for a few months now and when I ask about it I was told that they don’t do that one on automatic refill but they have a bunch of times. Monday they said it would be in Tuesday 11-17-15 because it takes a day after its ordered. I still didn’t receive a call about it being ready on Tuesday so midday wednesay 11-8-15 I called to see when it would be ready and now they say not till Thursday11-19-15 . Did they just forget to order it?!? So now my 7 year old daughter is without heart medicine that should be taken every 12 hours it will be about 34 hours before I can get her meds. When I ask what I should Do I was told by CVS to call around and see if someone else has it. Really?!?!? I’m now in tears called 11 pharmacies in about a 60 mile radius of us and none have it. Very disappointed in CVS and will be looking for a new pharmacy that will do compounds
I called back later to calmly tell them I wasn't happy with what happend and the woman that answers says is there any Epaned on the shelf?? I hear someone say no then she says none to be found it will be in tomorrow and laughed. At that moment it was a really good thing I wasn't in your store. I could have choked her.
So today 11-19-15 Called at 10am and said I want to confirm Eva's Med is ordered and will be in today. She's says let me look then says weeeeellll I'm not sure I don't see ..... At that point I do t know what she said I said what?!?!? This is her heart Med I've been calling u about since Monday morning. She should have it every 12 hours and it's now over 24 going on 30 Y r u not ordering it?!?!?! She says ohhhhh ummmmm I will call u back. I waited 20 and called them back. I got the pharmacist and told him what's going on . He apologized. He's been the ONLY person to apologize for this mess. He's not there the first part of the week the woman pharmacist is. He promised there by 3.
Not one person there seemed to care that CVS put my child's well being at risk. I'm very disappointed with them and will find a new pharmacy.

Angie Read More
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