Connecticut Valley Arms CVA Customer Service


Phone: (770) 449-4687
Fax: (770) 242-8546 1-770-449-4687

By Eric Strand

Eric strand started customer service numbers in 2005.

9 replies on “Connecticut Valley Arms CVA Customer Service


Trying to find out what diameter the fiber optics are in my optima sights. They need replacing but there are several diameters to choose from.


Worst customer service I’ve ever had. They sent me the wrong hammer spur for my CVA Wolf and when calling to get a replacement for the right one the arrogant rep. on the phone said he’d send the same one out to me and said “hope it works have a good day” and hung up.

Could you give me any detail on this CVA Underhammer Plainsman 50 cal. M2 J*2 . I would like to locate parts.

Have been trying to contact them both via e-mail and via phone in regards to the recall on 1995 and 1996 muzzleloaders. Seems that they blow up? However, cannot get a return e-mail, and not answer on the phone no matter how many times I listen to the voice message. Very disappointing.

I got a cvs wolf magnum with the quick removed breechplug shot it with 90 grains blackhorn powder and it broke

I tried to contact them about a wrong screw that came with my kit. No reply I can’t find a replacement screw the right length.

Called all day about optima v2 recently purchased but no one ever answered for CVA. Would hear recording about 30 min before just hanging up.

Save your money u have a problem cannot get any 1 on phone

That show Good customer service .

CVA can tell you anything but it is all BS

I have discovered a shot gun that I would like some information ::as it lists conneticutt valley arms inc, then norcross GA then made in Italy and it has engraving has F Pedrertti stamped on receiver with serial #0196378 it needs to be field stripped and cleaned it folds nearly in half and it says full choke 12 gauge I would appreciate any help diagrams and advice as to have it restored. There is a screw head that I am not sure is a pin or a screw. I havecleaned the barrell and it ‘s shiny some rusting outside. I want to clean it up and the wooden stock all needs work. I think it might have been carried in a rucksack in viet nam. chuck

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