HP Phone Number



 

Description


HP® Customer Service Phone Number:

1-800-474-6836

HP is an American maker of printers, laptops, pcs, digital cameras, computer servers, and networking solutions.

HP Corporate
3000 Hanover Street
Palo Alto, California 94304 USA

Hours
M - F 24-7

More Phone Numbers
Tech Support: 1-877-219-6676
Commercial Support: 1-877-219-6676
Corporate Phone: 1-650-857-1501
Corporate Fax: 1-650-857-5518
Home Sales: 1-800-565-9917
Home Store Support: 1-800-407-4005
Order Parts: 1-800-227-8164
Business Sales: 1-866-625-0242 option 2
Business Store Support: 1- 866-625-0242 option 3
Public Sector Sales: 1-800-727-2472
Large Business Printers & Computer Sales: 1-800-535-2563
Large Business Servers & Networking Sales: 1-800-277-8988
Enterprise Software Sales: 1-877-686-9637

Phone Number

PhoneHint
1-800-474-6836Say Operator
 

Comments

 out of   based on 82 reviews.
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Date Rating Comment
1/9/2017 I purchased an HP Pavilion 32 inch monitor and
I purchased an HP Pavilion 32 inch monitor and never received the VESA mount bracket. Mind you the User Guide has pictures showing how to attach said VESA mount bracket to the monitor. When I tried to contact HP, they told me that my model does not come with the VESA mount bracket. Well, I know that is what they told me about the HP Envy 32" monitor too. Also reading up apparently the more expensive 32" monitor from HP does have it either. If this is the case, why put directions on how to install the VESA mount bracket if it doesn't come with the computer and you can't purchase it either. When I called HP, I spoke to Febe and this idiot said that you are not supposed to hang monitors because they are expensive. I asked to speak to a manager and she told me that mangers don't work on weekends. I told her I wanted to speak to someone above her because I want to get this escalated. Needless to say, nothing was resolved and here I am writing about my horrible experience with HP. I was a manger of a Customer Service Department and I would fire any one a ignorant as these morons.

I'm mad as hell!Read More
12/19/2016 HP - customer service is a joke i spent 30+ yrs as a
customer service is a joke i spent 30+ yrs as a cust service supervisor & if i heard any of my reps speaking the way i have been treated. i would i fire most of the assholes i spoke with. they picked the wrong fag to fuck with!

godzillaRead More
11/19/2016 HP may be #1 in printers & I do love mine.
HP may be #1 in printers & I do love mine. However, customer service is horrible! I purchase all my ink cartridges at Office Max. Recently, I got a faulty one. I tried taking it back to Office Max & they gave me a run around. Then I tried HP customer service, there I could only talk to foreign people. One acted as though I didn't know what kind of cartridge my printer uses, that was pretty crazy, since I told her when I put in a good cartridge, everything worked fine. The other person I talked to wanted the serial number of my printer & while I was trying to get my printer pulled out to get that for him, he hung up on me. In the end, they told me to go back to Office Max.
These people act like they have never had a faulty cartridge before & I know 2 people who have gotten faulty cartridges. Guess I'll continue my fight with Office Max as these cartridges are not cheap & I'm not giving up yet!

MaggieRead More
11/15/2016 Bottom line; HP repair 'service' is so incredibly
Bottom line; HP repair 'service' is so incredibly bad that I will never purchase an HP computer again.

Don't purchase an HP computer unless you are willing to throw it away if it fails after the warranty expires.
Zero stars (had to press one star; zero is not an option).

glenRead More
8/24/2016 So what laptop to recommend if HP is so bad,
So what laptop to recommend if HP is so bad, PLEASE?? I'm having such grief with my HP Pavilion Win 10!

TrudyRead More
7/30/2016 HP - Customer service is non-existent. The Instant Ink
Customer service is non-existent. The Instant Ink product was sold to me in a very misleading way. I did not receive the Welcome Kit that is required to activate the product, nor was I even told about such a thing at the time of purchase.

BozoRead More
7/19/2016 I have an HP Officejet 6600 which has served well
I have an HP Officejet 6600 which has served well over the years. I am now getting a "Printer Failure ..." message. I have used the "Doctor" which has confirmed the printer failure. When I tried to contact HP Customer Support" I could not speak to a human being about the severity of the "Printer Failure" nor about a suitable replacement. It appears this is a new era of "Customer Dis-service" Very disappointed!

valRead More
7/17/2016 HP - YOU KNOW....YOUR CUSTOMER SERVICE SUCK......NO ONE
YOU KNOW....YOUR CUSTOMER SERVICE SUCK......NO ONE CARES TO HELP.. IM NOT GOING TO BUY ANYMORE HP PRODUCTS......

DOT Read More
7/13/2016 Officejet HP 5740: We used it for almost 2 yrs.
Officejet HP 5740: We used it for almost 2 yrs. for Copy function. Fax never worked ... Couldn't Send/Rcv. Scan functioned occasionally. Copy function stopped working a few days ago.

We called Tech Support. We ended up speaking to Very Heavy Accented English technicians from somewhere in MidEast. Tried to get them to speak slower so we could understand questions and directions. The techs we tried communicating with expended more effort talking fast and not listening. Normally we don't have problems with foreign people because we are multi-lingual. I am JAmerican born & reared in So.CA. Barrios. I speak 3 languages.

The worst is they asked my wife for her "computer Password", invoiced $259 for tech help and additional $9 monthly on our credit card.. My wife and I spent over 3 hrs on the phone.

Result: NEVER GOT HP PRINTER TO COPY, PRINT OR FUNCTION.

HP needs "Clear English" speaking Technicians to help its customers properly and timely basis. Customers are the reasons why companies exist.

Vic

VicRead More
6/13/2016 I purchased a HP desktop from Fry's and have had
I purchased a HP desktop from Fry's and have had intermittent internet connectivity problems from day one. I have called HP customer support before and after the warranty expired, They kept doing all the standard things like reinstalling the drives but nothing worked, The HP cheap computer has the network controller built into the mother board, this means the whole mother board needs to be replaced. HP has several excuses why not to give me a new mother board, mainly the cheap skates do not want to send me a new or refurbished mother board to correct his defective equipment. I will never buy any more HP products for my home of business as they are not a customer friendly company at all

KeithRead More
5/31/2016 My HP 6510 Photosmart printer said I needed black
My HP 6510 Photosmart printer said I needed black ink. Have not really used it but thought maybe the ink dried up, so I replaced it and now my printer only prints blank pages. I have done all the trouble shooting several times to no avail. After looking online regarding this problem it seem to be a issue with some HP printers since 2011. My HP ENVY notebook has frozen up so many times its absurd. My computer was not cheap but its sure acts like it is.
I will never buy a HP product again. Lousy products and even worse customer service.

MichelleRead More
5/6/2016 HP - I agree with every 1 star rating given in all
I agree with every 1 star rating given in all these reviews. I have an hp pavilion touch screen all in one that was purchased exactly one month ago and it has not operated properly yet. In one week I have spent hours on the phone with technical support, which happens to be the call back and customer service number, been transferred from phone to phone, repeating the same information over and over, only to be left on line in silence without any explanation, no response and no solution. I have been a loyal customer of HPs for over twenty years. The products and services sold by this corporation should be investigated by some agency.
Summing it all up, I am highly disappointed in this product and extremely disappointed in the customer service. If the rating would go lower I would lower my rating,

Very DissapointedRead More
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