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United Home Loans Customer Service Phone & Reviews

United Home Loans customer service can help with mortgage applications, pre-approvals, refinancing, loan options, document requests, application status, privacy questions, licensing questions, and borrower complaints. Use the verified contact information below before posting a public review.

How to Contact United Home Loans Customer Service

You can contact United Home Loans using the following official support options:

Main Phone Number: 708-531-8388
Privacy / Security Questions Phone: 708-531-9060
Email: info@uhloans.com
Contact Page: United Home Loans Contact Us
Apply Online: United Home Loans Application
Mortgage Bankers: Meet United Home Loans Mortgage Bankers
Where They Lend: United Home Loans State Availability
Disclosures and Licensing: United Home Loans Disclosures
Privacy and Security: United Home Loans Privacy and Security
Company / Licensing: United Home Loans, Inc., NMLS #207546
Corporate / Mailing Address: United Home Loans, Inc., 1023 Burlington Ave., Western Springs, IL 60558

Official Website: uhloans.com

Important: This page refers to United Home Loans, Inc. at uhloans.com, NMLS #207546. Do not confuse it with similarly named mortgage lenders, servicers, brokers, or loan companies. Always confirm the company name, website, NMLS number, and loan officer before sending documents or money.

Best Reasons to Contact United Home Loans

Borrowers and applicants may contact United Home Loans for help with:

Mortgage pre-approval questions
New home purchase loan applications
Refinance questions
Loan status updates
Document upload or application portal questions
Loan officer or mortgage banker contact information
Rate, payment, closing cost, or loan estimate questions
FHA, VA, jumbo, conventional, ARM, renovation, bridge loan, or low-down-payment loan questions

Credit, income, asset, or underwriting document questions
Closing timeline, appraisal, title, or funding questions
Licensing, privacy, or complaint questions

Information to Have Ready Before Calling United Home Loans

Before contacting United Home Loans, gather:

Your loan officer or mortgage banker’s name
Your application number or loan file number, if available
The property state and general loan type
The email address and phone number used on your application
Your current application stage, such as pre-approval, processing, underwriting, appraisal, clear-to-close, or closing
A list of the documents you have already submitted
Any request from underwriting, processing, title, closing, or your loan officer

A short explanation of the issue and the resolution you are requesting

Do not post your Social Security number, loan number, home address, credit score, income, tax returns, bank statements, closing documents, wire instructions, email address, or phone number in a public review.

United Home Loans Mortgage Application Help

United Home Loans offers mortgage options for purchase and refinance borrowers. Its website lists loan options such as 30-year fixed loans, 15-year fixed loans, ARM loans, jumbo loans, FHA loans, VA loans, renovation loans, bridge loans, and low-down-payment mortgage programs.

For application questions, contact your mortgage banker or use the official United Home Loans contact page. If you are uploading documents, use only the secure portal or official instructions provided by United Home Loans. Do not email sensitive documents unless the company specifically instructs you to use a secure method.

Pre-Approval and Loan Status Questions

If you are waiting for a pre-approval or loan status update, contact your mortgage banker with your timeline and the property information involved. Pre-approval, conditional approval, and final loan approval are different stages, and a pre-approval is not the same as a final approval or guarantee of closing.

Helpful questions to ask include:

What documents are still needed?
Has my file been submitted to underwriting?
Are there any credit, income, asset, appraisal, title, or insurance conditions?

What is the expected closing timeline?
What could delay the loan?
Who should I contact if my loan officer is unavailable?

Refinance, Purchase, and Closing Questions

For purchase loans, keep your purchase contract, realtor contact information, earnest money details, appraisal information, homeowner’s insurance quote, and closing date handy. For refinance loans, keep your current mortgage statement, payoff information, property insurance, tax information, and title or ownership details available.

Before closing, review your loan estimate, closing disclosure, interest rate, monthly payment, escrow details, cash-to-close, prepaid items, title fees, lender credits, and any discount points. Ask your loan officer to explain anything you do not understand before signing.

Loan Estimates, Rates, Fees, and Closing Costs

Mortgage costs can change based on loan type, credit profile, property type, down payment, interest rate lock, points, lender credits, taxes, insurance, title fees, escrow setup, appraisal fees, and closing date.

When comparing United Home Loans with another lender, compare:

Interest rate and APR
Loan type and term
Points and lender credits
Origination charges
Estimated cash to close
Monthly principal, interest, taxes, insurance, and mortgage insurance
Rate lock period and lock expiration date
Prepayment, escrow, or servicing details

For comparison shopping, you may also want to review other mortgage customer service pages such as Rocket Mortgage Customer Service, Wells Fargo, Bank of America, LoanDepot, and Midland Mortgage.

Privacy and Document Safety Warning

Mortgage applications involve sensitive financial and identity information. Do not post or send private information through public comments, social media, or unverified email addresses.

Never post:

Social Security numbers
Driver’s license or passport images
Loan numbers or application IDs
Credit reports or credit scores
Tax returns, W-2s, 1099s, pay stubs, or employment records
Bank statements, investment statements, or retirement account details
Closing disclosures, loan estimates, wire instructions, or payoff statements
Full property addresses tied to your name or transaction
Private emails, phone numbers, or family financial details

Use official United Home Loans systems and confirm any document request directly with your loan officer or mortgage banker.

Wire Fraud and Mortgage Scam Warning

Mortgage and real estate transactions are common targets for wire fraud. Be cautious with emails, texts, or phone calls that change wiring instructions, ask for urgent payment, or provide new bank information shortly before closing.

Before sending money:

Confirm wire instructions by calling a trusted, verified phone number.

Do not rely only on email instructions.
Do not click links in unexpected closing or wire emails.
Confirm whether the request came from your lender, title company, attorney, or real estate agent.
Report suspicious emails immediately to your loan officer, title company, bank, and appropriate authorities.

Never send a wire transfer based only on an email that you did not independently verify.

Licensing and Regulatory Questions

United Home Loans, Inc. lists NMLS #207546 and publishes state licensing information on its official disclosures page. Licensing rules, regulator contacts, and complaint procedures can vary by state.

If your complaint involves licensing, discrimination, mortgage advertising, loan officer conduct, disclosures, or unresolved lending issues, review the company’s official disclosures page and the regulator information for your state. You can also use NMLS Consumer Access to look up company and mortgage loan originator information.

United Home Loans Customer Service Reviews and Complaints

The live CustomerServiceNumbers.com United Home Loans page currently has no submitted customer reviews. Because there are 0 CSN reviews at this time, this page should not claim that customers commonly praise or complain about specific United Home Loans issues based on CSN feedback.

Borrowers who have contacted United Home Loans can help others by sharing reviews about:

How easy it was to reach a mortgage banker or support contact

Whether pre-approval questions were answered clearly
How application, underwriting, or closing delays were handled
Whether document requests were clear and secure
How rate, fee, loan estimate, or closing cost questions were explained
Whether refinance or purchase timelines were communicated well
How privacy, licensing, or complaint issues were handled

Privacy Warning Before Leaving a United Home Loans Review

Please keep public reviews focused on customer service. Do not post:

Your full name, phone number, email address, or home address

Social Security numbers, birth dates, or government ID images
Loan numbers, account numbers, or application numbers
Credit reports, credit scores, income, assets, debts, or bank details
Tax returns, pay stubs, W-2s, 1099s, bank statements, or mortgage statements
Loan estimates, closing disclosures, wire instructions, or title documents
Private details about co-borrowers, spouses, family members, sellers, buyers, or real estate agents

Threatening, abusive, or harassing comments about employees or loan officers

CustomerServiceNumbers.com moderates comments for profanity, spam, and private personal information.

How to Escalate a United Home Loans Complaint

If your issue is not resolved after your first contact attempt:

Contact your assigned mortgage banker or loan officer and ask for the next step in writing.
Call United Home Loans at 708-531-8388 for general contact routing.
Use the official United Home Loans contact page and keep a copy of your message.

If the issue involves privacy or document security, call 708-531-9060 or email info@uhloans.com.
Ask for a supervisor, processor, underwriting contact, closing contact, or compliance review if your loan timeline is affected.
Keep copies of emails, loan estimates, closing disclosures, document requests, rate-lock information, and support notes.

If the issue involves licensing or regulatory concerns, review United Home Loans’ disclosures page and contact the appropriate state regulator or use NMLS Consumer Access.
If the issue involves suspected fraud, wire fraud, identity theft, or unauthorized use of documents, contact your bank, lender, title company, and appropriate authorities immediately.

United Home Loans Customer Service FAQs

What is the United Home Loans customer service phone number?

United Home Loans lists its main phone number as 708-531-8388.

What is United Home Loans’ NMLS number?

United Home Loans, Inc. lists NMLS #207546.

Where is United Home Loans located?

United Home Loans, Inc. lists its address as 1023 Burlington Ave., Western Springs, IL 60558.

Does United Home Loans offer refinancing?

Yes. United Home Loans lists refinance options on its website, including cash-out refinance, lower-payment refinance, reduced-term refinance, and ARM-to-fixed refinance topics.

What loan types does United Home Loans offer?

United Home Loans lists multiple loan options, including 30-year fixed, 15-year fixed, ARM, jumbo, FHA, VA, renovation, bridge, and low-down-payment mortgage programs.

How do I check whether United Home Loans is licensed in my state?

Use the company’s official disclosures and licensing page and NMLS Consumer Access. Licensing can vary by state, loan type, and loan originator.

Should I post loan documents in a public review?

No. Do not post mortgage applications, loan estimates, closing disclosures, Social Security numbers, tax returns, pay stubs, bank statements, credit reports, or wire instructions in a public review.

Is CustomerServiceNumbers.com affiliated with United Home Loans?

No. CustomerServiceNumbers.com is an independent customer service and review website and is not affiliated with United Home Loans, Inc.

Related Customer Service Resources

Why Trust CustomerServiceNumbers.com

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact information, reviews, complaints, and support resources since 2004. The site is independently maintained and provides a place for customers to share service experiences and report problems.

Share Your Experience with United Home Loans

Have you contacted United Home Loans customer service about a mortgage application, pre-approval, refinance, underwriting condition, loan officer, document request, closing timeline, rate lock, fee question, licensing issue, privacy issue, or complaint? Share your experience below to help other borrowers understand what to expect.

Please keep your review focused on customer service and do not post Social Security numbers, loan numbers, credit reports, income, bank statements, tax documents, mortgage documents, payment details, home addresses, phone numbers, email addresses, or private financial information.

Page Update Note

This United Home Loans customer service page was updated on July 3, 2026, to verify current contact information, replace outdated address and phone details, add NMLS and licensing context, remove unsupported review claims, include mortgage privacy warnings, and improve support guidance for applications, refinancing, loan status, documents, complaints, and reviews.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with United Home Loans, Inc. This page is for informational and review purposes only. Contact details, licensing information, loan products, rates, fees, mortgage availability, application requirements, privacy practices, underwriting rules, state regulator contacts, and support options can change. Always confirm current information through United Home Loans’ official website, your loan officer, your written loan documents, NMLS Consumer Access, or the appropriate state regulator before applying, sending documents, wiring funds, or making mortgage decisions.

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