Midland Mortgage Customer Service Number and Reviews

Eric Strand

Leave a Review

Post Views: 802

Need help contacting Midland Mortgage customer service about a mortgage payment, escrow question, tax bill, insurance issue, mortgage assistance request, payoff statement, property damage claim, login problem, loan servicing issue, or complaint? This page lists verified Midland Mortgage support options and explains how to contact the company through official channels.

Midland Mortgage Customer Service Contact Information

Midland Mortgage is a division of MidFirst Bank and provides mortgage servicing support for homeowners. Midland Mortgage support includes payments, statements, coupons, escrow, mortgage assistance, property insurance, property damage, account access, and written requests.

Choose the Correct Midland Mortgage Support Route

Midland Mortgage issues can involve mortgage payments, escrow, taxes, insurance, property damage, mortgage assistance, loan servicing, payoff requests, written disputes, login access, and scam concerns. Use the official route that matches your issue and avoid posting private mortgage information in a public review.

General Customer Service

For general mortgage servicing questions, statements, coupons, online account help, payment questions, escrow questions, or help reaching the correct department, call Midland Mortgage customer service at 800-654-4566.

Mortgage Payments

Midland Mortgage offers several payment options, including online payments, Auto Pay, one-time payments, mail, phone, and wire transfer. Always verify payment instructions through your official Midland Mortgage account, current statement, or the official website before sending money.

  • Payment mailing address: Midland Mortgage, Attn: Payment Processing, P.O. Box 268888, Oklahoma City, OK 73126
  • Overnight payments: Midland Mortgage, Attn: Payment Processing, 999 NW Grand Blvd, Suite 100, Oklahoma City, OK 73118
  • Phone payments: Call 800-654-4566 for the automated system or business-hours assistance

Mortgage Assistance and Hardship Help

For mortgage assistance, hardship questions, disaster-related assistance, loan modification questions, or help if you are behind on payments, call 800-552-3000 or use Midland Mortgage’s official mortgage assistance page. Mortgage assistance decisions can have legal, credit, tax, and financial consequences, so use official resources and appropriate professional guidance when needed.

Property Insurance and Property Damage

For property insurance questions, call 866-439-2712. For property damage and loss draft questions, use Midland Mortgage’s property damage resources and official claim routing. Keep insurance documents, repair estimates, claim numbers, photos, and contractor information ready, but share them only through official channels.

Escrow, Taxes, and Insurance

For escrow analysis, property tax bills, property tax exemptions, insurance changes, flood insurance, lender-placed insurance, or escrow-payment questions, contact Midland Mortgage customer service or the appropriate department listed on the official contact page.

Payoff Statements, Written Requests, and Credit Disputes

Midland Mortgage lists separate fax and mailing routes for payoff statements, written requests, notices of error, information requests, and credit disputes. Because these requests involve sensitive mortgage and credit information, verify the correct address or fax number through Midland’s official contact page before sending documents.

Login or Website Technical Issues

If you are having trouble signing in, use the official Midland Mortgage login page or website technical-issue form. If your question is about your loan rather than a website problem, Midland directs customers to call customer service.

Information To Have Ready Before Contacting Midland Mortgage

Having the right information ready can help Midland Mortgage route your issue. Share sensitive details only through official Midland Mortgage phone numbers, your secure account login, verified mail routes, or other official channels.

  • Your name as it appears on the mortgage account
  • Loan number, shared only through official Midland Mortgage channels
  • Property address, shared only through official channels
  • Whether your issue involves payment, escrow, taxes, insurance, mortgage assistance, property damage, payoff, login access, or a written dispute
  • Payment date, amount, and confirmation number for payment questions
  • Escrow statement, tax bill, or insurance notice for escrow-related issues
  • Insurance claim number or property damage documents, if applicable
  • Mortgage assistance or hardship documents, if requested through official channels
  • Case number, secure-message reference, or prior contact date, if available
  • A short timeline of what happened

Common Reasons Customers Contact Midland Mortgage

Customers may contact Midland Mortgage customer service for help with:

  • Making a mortgage payment
  • Ordering payment coupons
  • Setting up or changing Auto Pay
  • Online account login or registration issues
  • Mortgage assistance, hardship, or disaster recovery options
  • Escrow analysis, tax bills, or homeowners insurance questions
  • Property damage claims and loss draft questions
  • Payoff statements and verification of mortgage requests
  • Name changes and assumptions
  • Written requests, notices of error, information requests, or credit disputes
  • Complaints about payment posting, account servicing, escrow, insurance, mortgage assistance, or communication

Mortgage, Payment, and Foreclosure-Rescue Scam Reminder

Mortgage accounts involve sensitive financial and property information. Never post your full loan number, property address, Social Security number, bank account number, routing number, payoff statement, wire instructions, insurance documents, tax bills, escrow statement, payment confirmation, password, verification code, or account screenshots in a public review.

Be especially careful with calls, texts, emails, mailers, ads, or door hangers claiming they can lower your payment, stop foreclosure, get a loan modification, reduce your principal balance, or tell you to send payments somewhere other than Midland Mortgage. Midland warns customers not to use a phone number given by someone else and to use the number on their billing statement or official website.

How To Escalate a Midland Mortgage Complaint

If your first contact with Midland Mortgage does not resolve your issue, follow up through official support with a clear timeline and supporting documents. Keep copies of account messages, statements, payment confirmations, escrow notices, insurance notices, tax bills, payoff requests, assistance forms, and written responses.

  1. Start with Midland Mortgage customer service at 800-654-4566.
  2. Use your secure Midland Mortgage account for loan-specific information when available.
  3. For hardship or assistance questions, contact the Mortgage Assistance Center at 800-552-3000.
  4. For property insurance or property damage issues, use the official insurance or loss draft routing.
  5. For written requests, notices of error, information requests, or credit disputes, use Midland’s official written-request mailing route.
  6. For foreclosure, legal, tax, insurance, credit, regulatory, or financial concerns, contact the appropriate official agency or professional resource.

Midland Mortgage Reviews and Complaints on CustomerServiceNumbers.com

As of this update, this CSN page does not have published customer reviews for Midland Mortgage. Because there are currently 0 reviews, there are not enough on-page CSN reviews to summarize common complaint themes.

If you have contacted Midland Mortgage customer service, you can leave a review below. Helpful reviews explain the type of issue, which support route you used, how long the response took, and whether the issue was resolved.

Review Moderation and Mortgage Privacy Reminder

CustomerServiceNumbers.com moderates reviews for profanity, spam, and personal information. Because Midland Mortgage involves mortgage accounts, payments, property addresses, escrow, insurance, taxes, payoff statements, hardship assistance, and credit-sensitive information, please be especially careful not to post private details.

Do not include loan numbers, property addresses, payoff amounts, payoff statements, wire instructions, routing numbers, bank account details, Social Security numbers, tax bills, insurance documents, escrow statements, payment confirmations, hardship documents, foreclosure notices, screenshots, emails, phone numbers, home addresses, or other private mortgage information in a public review.

Related Customer Service Resources

Customers researching mortgage servicers, lenders, payments, escrow questions, and loan support may also find these related CustomerServiceNumbers.com pages useful: Rocket Mortgage customer service, Freedom Mortgage customer service, Wells Fargo customer service, Chase customer service, Mr. Cooper customer service, PHH Mortgage customer service, and MGC Mortgage customer service.

If you are researching an unfamiliar mortgage, loan payment, escrow, or card-charge descriptor, visit ChargeOnMyCard.com. For scam warnings involving fake mortgage calls, texts, payoff requests, foreclosure rescue messages, or suspicious payment instructions, visit ThinkItsAScam.com. You can also share broader company reviews at ZeroStars.org.

Midland Mortgage Customer Service FAQs

What is the Midland Mortgage customer service number?

The verified Midland Mortgage customer service number is 800-654-4566.

What are Midland Mortgage customer service hours?

Midland Mortgage lists customer service hours as weekdays 8 a.m.-7 p.m. and Saturdays 9 a.m.-1 p.m. Central time.

Who owns or operates Midland Mortgage?

Midland Mortgage is a division of MidFirst Bank. Midland Mortgage services home loans, including payments, escrow, statements, mortgage assistance, and related servicing matters.

What number do I call for Midland Mortgage assistance?

Midland Mortgage lists mortgage assistance at 800-552-3000. Use this route for hardship, disaster recovery, payment difficulty, and assistance-option questions.

What number do I call for Midland Mortgage property insurance?

Midland Mortgage lists property insurance support at 866-439-2712.

Where do I mail a Midland Mortgage payment?

Midland Mortgage lists payment mail to Midland Mortgage, Attn: Payment Processing, P.O. Box 268888, Oklahoma City, OK 73126. Always verify payment instructions through your official account, current statement, or the official website before mailing a payment.

How do I avoid Midland Mortgage scams?

Use the phone number on your billing statement or the official Midland Mortgage website. Be cautious of anyone asking you to stop paying Midland, send payments somewhere else, pay upfront for foreclosure help, transfer ownership, or use a third-party phone number.

Is CustomerServiceNumbers.com affiliated with Midland Mortgage?

No. CustomerServiceNumbers.com is an independent consumer information site and is not affiliated with Midland Mortgage or MidFirst Bank. For mortgage payments, escrow, insurance, assistance, payoff, written disputes, loan servicing, or account support, contact Midland Mortgage directly through official channels.

Share Your Midland Mortgage Customer Service Experience

If you have contacted Midland Mortgage customer service, made a payment, requested mortgage assistance, dealt with an escrow or insurance issue, requested a payoff statement, used the property damage process, or tried to resolve a Midland Mortgage complaint, share your experience below. Please keep your review factual and avoid posting private mortgage, property, payment, payoff, escrow, insurance, tax, account, or contact information.

Page Update Note: This Midland Mortgage customer service page was updated on July 2, 2026, to reflect current official support hours, mortgage assistance routing, property insurance support, payment mailing information, MidFirst Bank division context, mortgage scam warnings, and CSN review-status guidance.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is a consumer-driven platform focused on customer service contact information, complaints, reviews, and user experiences. This website is not affiliated with Midland Mortgage or MidFirst Bank. Contact details are provided for informational purposes and should be verified through the company’s official website before you rely on them. Midland Mortgage does not provide customer support through this page. For mortgage payments, escrow, taxes, insurance, payoff statements, written disputes, mortgage assistance, property damage, foreclosure, fraud, credit reporting, legal, tax, insurance, regulatory, or financial matters, contact Midland Mortgage directly through official channels or consult the appropriate official/professional resource.

0
0 out of 5 stars (based on 0 reviews)
Excellent
Very good
Average
Poor
Terrible

There are no reviews yet. Be the first one to write one.

Comments are moderated for profanity, PII, and spam. Offensive words may be soft-masked (e.g., “f—”) but your meaning is preserved. See our Commenting Policy.

Related Resources