Before using Bank of America for your banking and financial needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Bank of America is one of the largest banks in the United States, offering a wide range of financial services including personal banking, credit cards, mortgages, investment services, and business banking.
How to Contact Bank of America
You can reach Bank of America customer service using the following details:
- Phone Number (General Banking): 1-800-432-1000
- Phone Number (Credit Card Support): 1-800-732-9194
- Email Support: Bank of America does not offer direct email support; customers can use the secure messaging system available through their online banking account.
- Chat: Available through the Bank of America website or mobile app during business hours.
- Customer Service Hours: General support available 24/7; specific service hours may vary.
- Corporate Address: Bank of America, 100 N Tryon St, Charlotte, NC 28255, USA
- Website: https://www.bankofamerica.com/
Bank of America Customer Support Reviews and Complaints
When considering using Bank of America for your financial needs, it’s helpful to review their customer service feedback. Bank of America competes with other major banks such as Chase, Wells Fargo, Citibank, and U.S. Bank. Customer reviews often highlight the convenience of Bank of America’s extensive branch and ATM network, the variety of financial products available, and the features of their online and mobile banking platforms. Many customers appreciate the benefits offered by Bank of America’s credit cards, including rewards programs and travel perks. However, some complaints focus on issues related to customer service wait times, account management, and the resolution of disputes. Comparing Bank of America with other major banks like Chase, Wells Fargo, Truist, and Citizen’s Bank can help you determine which institution offers the best combination of services, pricing, and customer support for your financial needs.
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Bank of America Phone Numbers
Customer Support: 1-800-432-1000
Online Banking: 1-800-432-1000
Small Business: 1-888-287-4637
Business Online Banking: 1-866-758-5972
International: 1-315-724-4022
Spanish: 1-800-688-6086
TTY/TDD: 1-800-288-4408
ATM: 1-844-401-8500
Auto Loans: 1-800-215-6195
CDs and IRAs: 1-888-827-1812
Checking & Savings: 1-800-432-1000
Credit Card: 1-800-732-9194
Health Insurance Accounts: 1-800-718-6710
Term Life Insurance: 1-866-817-2836
Investments Merrill Lynch: 1-800-637-7455
Mobile Banking: 1-800-432-1000
Text Banking: 1-800-604-9961
Home Mortgage: 1-800-669-6607
Home Equity: 1-800-934-5626
