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Bank of America Customer Service – Complaints And Reviews

Before using Bank of America for your banking and financial needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Bank of America is one of the largest banks in the United States, offering a wide range of financial services including personal banking, credit cards, mortgages, investment services, and business banking.

How to Contact Bank of America

You can reach Bank of America customer service using the following details:

Phone Number (General Banking): 1-800-432-1000
Phone Number (Credit Card Support): 1-800-732-9194
Email Support: Bank of America does not offer direct email support; customers can use the secure messaging system available through their online banking account.
Chat: Available through the Bank of America website or mobile app during business hours.
Customer Service Hours: General support available 24/7; specific service hours may vary.
Corporate Address: Bank of America, 100 N Tryon St, Charlotte, NC 28255, USA
Website: https://www.bankofamerica.com/

Bank of America Customer Support Reviews and Complaints

When considering using Bank of America for your financial needs, it’s helpful to review their customer service feedback. Bank of America competes with other major banks such as Chase, Wells Fargo, Citibank, and U.S. Bank. Customer reviews often highlight the convenience of Bank of America’s extensive branch and ATM network, the variety of financial products available, and the features of their online and mobile banking platforms. Many customers appreciate the benefits offered by Bank of America’s credit cards, including rewards programs and travel perks. However, some complaints focus on issues related to customer service wait times, account management, and the resolution of disputes. Comparing Bank of America with other major banks like Chase, Wells Fargo, Truist, and Citizen’s Bank can help you determine which institution offers the best combination of services, pricing, and customer support for your financial needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

Note: This website listing is not associated with Bank of America. The information and the reviews are a service provided by CustomerServiceNumbers.com.