Home
|
Blog
|
AAA Customer Service Phone Number: Roadside, Membership, Insurance & Travel Help

Need help with AAA roadside assistance, towing, a dead battery, flat tire, lockout, membership renewal, insurance claim, travel booking, billing issue, or account problem? This guide explains how to reach the AAA customer service phone number and how to choose the correct support route.

AAA is a federation of regional motor clubs serving members across the United States and Canada. Roadside assistance uses a national phone number, but membership, insurance, travel, billing, and local branch support may be handled by your regional AAA club. For non-roadside issues, your ZIP code may determine the correct AAA office or support department.

AAA Customer Service Phone Numbers and Contact Options

AAA Roadside Assistance: 1-800-222-4357
1-800-AAA-HELP: 1-800-222-4357
Roadside Text Support: Text HELP to 1-800-222-4357
Digital Roadside Request: Available through AAA.com and the AAA mobile app

Roadside Assistance Hours: 24 hours a day, 7 days a week
AAA Insurance Claims: 1-800-672-5246 in many AAA Auto Club Enterprises regions
AAA Membership / App / Online Services: 1-800-222-8794 in many AAA Auto Club Enterprises regions

AAA Life Insurance Policyholder Support: 1-855-598-0890
AAA Life Insurance Claims Support: 1-855-598-0857
AAA National Office Phone: 1-407-444-7000
AAA National Office Address: AAA National, 1000 AAA Drive, Heathrow, FL 32746
Official Website: AAA.com
Official Roadside Assistance: AAA Roadside Assistance

Important: AAA membership, insurance, travel, and billing support can vary by local AAA club. If a number above does not match your region, visit AAA.com and enter your ZIP code to reach your local AAA club.

Choose the Correct AAA Support Route

For Roadside Assistance, Towing, Battery, Flat Tire, or Lockout Help

For roadside help, call 1-800-222-4357, also known as 1-800-AAA-HELP. You can also request help online, through the AAA mobile app, or by texting HELP to 1-800-222-4357. Roadside assistance is available 24/7.

For Membership Renewal, Billing, or Account Questions

Use AAA.com and enter your ZIP code to reach your local AAA club for membership renewal, billing, membership cards, associate members, plan upgrades, address changes, discounts, branch appointments, and account access. In many AAA Auto Club Enterprises regions, membership and app support may be available at 1-800-222-8794.

For AAA Insurance Claims

AAA insurance is handled by regional clubs and affiliated insurance companies, so claim phone numbers may vary by state, policy type, and underwriting company. In many AAA Auto Club Enterprises regions, auto and home insurance claims can be reported at 1-800-672-5246. You can also sign in through your local AAA club website to manage or file a claim.

For AAA Life Insurance

AAA Life Insurance is handled separately from many local AAA club services. For AAA Life policyholder support, call 1-855-598-0890. For AAA Life claims support, call 1-855-598-0857.

For AAA Travel Services

AAA Travel services are generally handled by your local AAA club. Use AAA.com to find your club and local travel contact options for cruises, hotels, rental cars, vacation packages, travel insurance, passport photos, international driving permits, and travel planning.

For Local Branch, DMV, Insurance, or Travel Office Help

AAA branch services vary by state and club. Some AAA branches offer membership, insurance, travel, notary, passport photos, DMV services, or driver services. Search by ZIP code on AAA.com before visiting a branch to confirm available services and hours.

Information To Have Ready Before Contacting AAA

Your AAA membership number
Your name and ZIP code on the membership
Your current roadside location or exact address
Vehicle year, make, model, color, and license plate
The type of service needed: tow, jump start, tire change, lockout, fuel, or winch

Whether the vehicle is in a safe location
Your phone number for updates from the service provider
Photo ID and membership card for roadside service
Insurance policy number for claim questions
Travel booking number for travel questions
Payment confirmation or renewal notice for billing questions
Case number, tow request number, or claim number from prior contacts

Common Reasons Customers Contact AAA

Roadside assistance
Towing
Dead battery or jump start
Flat tire service
Vehicle lockout
Fuel delivery
Winching or vehicle stuck off road
Mobile battery replacement
Membership renewal
Membership billing questions
Replacement membership cards
Adding an associate member
AAA insurance claims
AAA travel reservations
Branch services
Discounts and rewards
App or online account problems

AAA Roadside Assistance Help

If your car breaks down, move to a safe location if possible, turn on hazard lights, and call AAA Roadside Assistance at 1-800-222-4357. You can also request service digitally and track the service vehicle from your phone.

AAA roadside services may include towing, jump starts, battery testing, battery replacement where available, flat tire service, fuel delivery, vehicle lockout help, minor mechanical first aid, and winching. Benefits and limits vary by membership level and local club.

If there are injuries, a crash, fire, crime, or immediate danger, call 911 first. Then contact AAA when it is safe to request roadside assistance or accident-related help.

AAA Membership and Billing Help

AAA memberships are managed through local AAA clubs. If you need to renew, cancel, upgrade, downgrade, add a family member, update an address, request a card, or ask about dues, start by signing into AAA.com or locating your local club by ZIP code.

Membership benefits, towing mileage, service call limits, same-day service rules, RV or motorcycle coverage, battery replacement options, and fees can vary by club and membership tier. Review your local member handbook before assuming a benefit is included.

AAA Insurance Claims Help

AAA insurance is not handled the same way in every state. Your policy may be serviced by a regional AAA club, AAA-affiliated insurer, or partner insurance company. Always use the claim phone number on your policy documents, insurance card, claim paperwork, or local AAA club website.

For many AAA Auto Club Enterprises customers, insurance claims can be started at 1-800-672-5246. When reporting a claim, have your policy number, accident details, photos, police report number, driver information, and repair-shop information ready.

AAA Travel Help

AAA Travel can help with hotels, cruises, vacation packages, rental cars, travel insurance, passport photos, international driving permits, and trip planning. Travel support is usually handled by your local AAA club, so use AAA.com and enter your ZIP code to find the correct office or travel advisor.

If you have an existing travel reservation, keep your booking number, travel dates, airline or hotel information, traveler names, and any insurance or cancellation documents ready before contacting AAA.

AAA Scam and Fraud Warnings

Be cautious with calls, texts, emails, ads, or websites claiming to be from AAA. Scammers may use fake roadside assistance offers, fake renewal notices, fake insurance claims, fake travel deals, fake refund messages, or fake membership alerts to steal payment or account information.

Watch for these warning signs:

A caller demands immediate payment to keep your AAA membership active

A message asks for your password, full card number, or verification code
A fake roadside provider asks you to pay outside AAA without confirmation
A fake insurance claim message asks for unnecessary banking information

A travel deal looks too good to be true or requires unusual payment
A website looks like AAA but uses a misspelled or unfamiliar domain
A caller pressures you to buy gift cards, wire money, or use cryptocurrency

If you suspect fraud, go directly to AAA.com, use the AAA mobile app, or call the verified AAA customer service phone number for roadside help at 1-800-222-4357. If payment information was exposed, contact your bank or card issuer right away.

How To Escalate an AAA Customer Service Issue

If your first contact with AAA does not resolve the issue, take these steps:

Ask for a roadside request number, case number, claim number, or reference number.

Write down the date, time, phone number, and support route used.
Save text updates, app screenshots, tow receipts, claim emails, and membership notices.
For roadside delays, document your location, request time, estimated arrival updates, and service provider name.

For towing disputes, keep receipts, repair-shop details, tow destination, and photos.
For battery issues, keep battery test results, warranty details, and installation receipts.
For membership billing issues, save renewal notices, payment confirmations, and cancellation requests.

For insurance claims, keep policy documents, claim correspondence, photos, police reports, and adjuster notes.
Request escalation through your local AAA club if the national roadside route cannot resolve the issue.
Leave a factual review on CustomerServiceNumbers.com to help other AAA members understand your experience.

AAA Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently has zero live reviews for AAA. Because there are no live CSN reviews yet, there is not enough customer feedback on this page to summarize an AAA customer-service trend.

If you have contacted AAA support, your review can help other members understand what to expect when calling the AAA customer service phone number for roadside help or contacting a local AAA club for membership, billing, insurance, travel, claims, discounts, app support, or branch services.

AAA FAQ

What is the AAA customer service phone number?

The main AAA roadside assistance customer service phone number is 1-800-222-4357, also known as 1-800-AAA-HELP. This number is used for roadside assistance in the U.S. and Canada.

Is AAA roadside assistance available 24/7?

Yes. AAA roadside assistance is available 24 hours a day, 7 days a week. Members can call 1-800-222-4357, request help online, use the AAA mobile app, or text HELP to 1-800-222-4357.

Does AAA customer service vary by state?

Yes. AAA is made up of regional clubs, so membership, insurance, travel, billing, and branch support can vary by ZIP code and local AAA club. Use AAA.com to find the correct local club for non-roadside questions.

What is the AAA insurance claims phone number?

AAA insurance claim numbers vary by state, local club, and insurance company. In many AAA Auto Club Enterprises regions, claims can be reported at 1-800-672-5246. Always check your policy documents or local AAA club website for the correct claim number.

What information do I need for AAA roadside assistance?

Have your AAA membership number, location, vehicle description, service needed, and contact phone number ready. You may also need your membership card and photo ID when the service provider arrives.

Can I use AAA roadside assistance in someone else’s car?

AAA roadside benefits generally follow the member, not just the vehicle, but the member must usually be present with the disabled vehicle and show proper identification. Benefits and restrictions can vary by club and membership level.

What is AAA’s corporate office phone number?

AAA National Office can be reached at 1-407-444-7000. The national office address is AAA National, 1000 AAA Drive, Heathrow, FL 32746.

Does CustomerServiceNumbers.com provide AAA roadside assistance?

No. CustomerServiceNumbers.com is not affiliated with AAA and cannot dispatch roadside assistance, renew memberships, process claims, book travel, or access your AAA account. This page provides contact guidance, issue-routing help, and a place to share reviews.

Related Customer Service Resources

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service phone number information, complaint resources, and company support details since 2004. CSN is a consumer-help resource that organizes contact information, review sections, issue-routing guidance, and practical tips for reaching the right support department.

For membership and roadside companies like AAA, CSN focuses on common customer issues such as towing, battery service, lockouts, flat tires, roadside delays, membership billing, insurance claims, travel reservations, scam warnings, and customer-service experiences shared by real users.

Share Your AAA Customer Service Experience

Have you contacted AAA about roadside assistance, towing, a dead battery, flat tire, lockout, membership renewal, billing, insurance claim, travel booking, app problem, branch issue, or service delay? Share your review below. Include the support route you used, what happened, and whether the issue was resolved.

Please do not post private information such as your full membership number, insurance policy number, claim documents, driver’s license number, payment card number, travel booking number, address, password, or personal contact information.

Disclaimer

CustomerServiceNumbers.com is not affiliated with AAA, the American Automobile Association, AAA National, AAA regional clubs, AAA Life Insurance, or any AAA-affiliated insurer. This page is for informational, review, and complaint purposes only. Support options, phone numbers, roadside rules, membership benefits, insurance claims contacts, travel services, billing policies, and company information can change and may vary by AAA club. For account-specific help, roadside assistance, claims, membership support, travel help, or billing questions, contact AAA directly through its official website, app, local club, or verified customer service phone number.

Share 0

Post 0