To call AAA roadside assistance or request a tow truck, dial 1-800-222-4357, also known as 1-800-AAA-HELP. AAA roadside assistance is available 24 hours a day, seven days a week for towing, dead batteries, flat tires, vehicle lockouts, fuel delivery, winching, and other eligible roadside services.

AAA member services, membership billing, insurance, travel, local branches, and complaints are generally handled by the regional AAA club serving your ZIP code. This guide explains how to find your local AAA number, check how many roadside calls you may have left, and escalate an AAA roadside assistance complaint.

AAA Roadside Assistance Number and Customer Service Contacts

AAA Roadside Assistance and Towing: 1-800-222-4357
1-800-AAA-HELP: 1-800-222-4357
Roadside Text Support: Text HELP to 1-800-222-4357
Digital Roadside Request: Request AAA Roadside Assistance Online
Roadside-Assistance Hours: 24 hours a day, 7 days a week

Find Your Local AAA Club: Enter Your ZIP Code at AAA.com
AAA Auto Club Enterprises Membership Services: 1-800-222-8794 in participating regions
AAA Mountain West Member Services: 1-800-922-8228 in its service area

AAA Auto Club Enterprises Insurance Claims: 1-800-672-5246 in participating regions
AAA Life Policyholder Support: 1-855-598-0890
AAA Life Claims Support: 1-855-598-0857
AAA National Member Relations: 1-407-444-8402
AAA National Member Relations Email: MemberRelations@national.aaa.com
AAA National Office: 1-407-444-7000
Official Website: AAA.com

Regional-number warning: AAA is a federation of regional clubs. The membership, insurance, travel, billing, branch, and complaint numbers shown on your card, policy, receipt, app, or local club website control when they differ from a regional example listed above.

How to Call AAA Roadside Assistance

Call 1-800-222-4357 to request AAA roadside assistance by telephone. The same number spells 1-800-AAA-HELP.

You can also:

Request service through the AAA mobile app
Use AAA’s online roadside-request system
Text HELP to 1-800-222-4357

Be ready to provide:

Your name and AAA membership number
Your exact location
A safe callback number
Vehicle year, make, model, color, and license plate
The type of help needed
Whether the vehicle is in traffic or another dangerous location
Whether anyone is injured or requires emergency assistance

If there has been a crash, injury, fire, crime, medical emergency, dangerous traffic situation, or immediate threat to life, call 911 first.

What Is the AAA Tow Truck Number?

The AAA towing number is 1-800-222-4357. This is also the main national AAA roadside-assistance number.

AAA towing benefits can vary by:

Regional AAA club
Classic, Plus, Premier, or another membership level
Distance to the requested destination
Vehicle type
Whether the vehicle is accessible from a normally traveled road
Number of roadside calls already used
Whether additional equipment or labor is required

Ask the dispatcher to confirm:

The included towing mileage
The cost per additional mile
The tow destination
The estimated arrival time
Whether special equipment creates an additional charge
Whether the request counts against the annual service-call allowance

AAA Member Services and Your Local AAA Number

There is no single universal member-services number for every AAA member. AAA consists of independent regional clubs, and your ZIP code usually determines which club handles your membership.

Use your local AAA member-services department for:

Membership renewal
Membership cancellation
Automatic renewal
Billing questions
Adding or removing household members
Replacement membership cards
Changing your address
Upgrading or downgrading a membership
Reviewing roadside-call usage
Explaining towing mileage and benefits
Local branch services
Membership complaints

To find your local AAA number:

Visit AAA.com.
Enter the ZIP code associated with your membership.
Open the regional club website.
Select Contact Us, Member Services, or Locations.
Verify the number against your membership card or account.

Regional Member-Services Examples

AAA Auto Club Enterprises regions: 1-800-222-8794; currently published hours are Monday-Friday, 8:00 a.m.-7:00 p.m., and Saturday, 8:00 a.m.-5:00 p.m.

AAA Mountain West regions: 1-800-922-8228; currently published hours are Monday-Friday, 7:00 a.m.-9:00 p.m., and Saturday-Sunday, 7:00 a.m.-7:00 p.m. Pacific Time.

These are regional examples, not universal national numbers. Use the club listed on your membership account when it differs.

How Many AAA Calls Do I Have Left?

Many AAA clubs provide each primary or associate member with up to four roadside-service calls during each membership year. Exact allowances, excess-call charges, and counting rules depend on the regional club and current membership guide.

A roadside call may include:

Towing
Battery service
Jump start
Flat-tire service
Fuel delivery
Vehicle lockout or locksmith service
Mechanical first aid
Winching
Eligible bicycle transportation in certain clubs

To find out how many AAA calls you have left:

Sign in to your regional AAA account and review membership benefits or service history.
Check the current member handbook.
Call your local AAA member-services department.
Ask how many service calls have been recorded during the current membership year.

Ask when the annual allowance resets.
Ask what charge applies after the included calls are used.

AAA Mountain West members can call 1-800-922-8228 to ask how many roadside calls have been used. Members in other regions should use their own club’s number.

What If AAA Counted a Call That Was Not Completed?

If a tow truck or roadside provider never arrived, the service was canceled, the request was duplicated, or the wrong service was dispatched, ask the regional club to review whether the incident should count against your annual allowance.

Keep:

The roadside request number
Dispatch confirmation
Text updates
App screenshots
Cancellation or closed-request notice
Service-provider name
Date and time of each contact

A public review does not correct the account. Submit a formal request to the club that recorded the roadside call.

AAA Roadside Assistance Services

Depending on the membership and circumstances, AAA roadside assistance may include:

Towing
Battery testing
Jump starts
Mobile battery replacement where available
Flat-tire service using the vehicle’s usable spare tire
Vehicle lockout assistance
Fuel delivery
Minor mechanical assistance
Winching from an accessible location

The member generally must be present with the disabled vehicle and may be asked to show a current membership card and photo identification.

AAA benefits often follow the member rather than one registered vehicle, but coverage, excluded vehicles, waiting periods, RV or motorcycle benefits, towing distances, and service-call limits vary by regional club and membership tier.

AAA Roadside Assistance Complaints

An AAA roadside assistance complaint may involve:

A tow truck that never arrived
A long delay without updates
An incorrect roadside location
A request closed before service was completed
A vehicle taken to the wrong destination
An unexpected towing charge
A service call counted incorrectly
Vehicle damage
A faulty repair
A battery-warranty dispute
Unsafe contractor conduct
A provider who demanded an unapproved payment
Difficulty reaching a supervisor

Complaint About an Active Roadside Request

Call 1-800-222-4357 when:

The tow truck has not arrived.
The estimated arrival time has passed.
The driver cannot locate you.
The service request disappeared or was closed.
Your location or destination is incorrect.
You are no longer in a safe location.

Ask for the current dispatch status, contractor name, revised arrival estimate, and roadside request number.

Complaint After Roadside Service

Contact the regional AAA club that dispatched the service.
Request its roadside-service feedback or complaint form.
Choose the appropriate category, such as complaint, damage, faulty repair, overcharge, or service-provider concern.

Provide the roadside request number and service date.
Describe the requested resolution.
Attach copies of receipts, photographs, estimates, messages, and tow records.
Ask for a complaint case number.
Request a written response.

AAA National Member Relations

After using the regional club’s complaint process, unresolved national-level or association questions may be submitted to:

AAA Member Relations Phone: 1-407-444-8402
AAA Member Relations Email: MemberRelations@national.aaa.com

AAA National does not directly administer every regional membership, dispatch, insurance policy, travel booking, or local contractor. Include the regional club name and its prior case number.

AAA Towing Damage, Overcharge, and Faulty-Service Complaints

If a tow company or roadside contractor damaged the vehicle:

Photograph the vehicle before it is moved again.
Record the contractor’s name, truck number, and driver information.
Keep the tow receipt and roadside request number.
Notify the dispatching AAA club immediately.
Obtain written repair estimates.
Ask whether the club or contractor handles the damage claim.
Do not authorize disposal of damaged parts until the responsible party has had an opportunity to inspect them.

If an unexpected charge was collected, ask AAA to compare it with the membership’s towing mileage, covered service, special-equipment rules, excess-call policy, and destination request.

AAA Battery Service and Warranty Complaints

For a AAA battery complaint, keep:

The battery purchase receipt
Installation date
Battery model and serial information
Warranty terms
Battery test results
Roadside service tickets
Vehicle charging-system test results
Prior case numbers

Contact the regional club or battery-service operation that sold and installed the battery. Ask whether the problem involves the battery itself, the vehicle’s alternator or charging system, excessive electrical draw, installation, or another mechanical condition.

A roadside jump start is not necessarily the same as a completed battery-warranty inspection or replacement.

AAA Membership Renewal, Cancellation, and Billing Help

Contact your regional club to:

Renew a membership
Cancel automatic renewal
Ask for a refund under the club’s rules
Change the membership level
Add or remove an associate member
Replace a membership card
Update contact information
Question an unfamiliar renewal charge
Review roadside-call usage

Ask for written confirmation of a cancellation, renewal change, or refund. Removing an app or payment card does not necessarily cancel the underlying membership.

AAA Insurance Claims Help

AAA insurance is offered through different regional clubs, affiliated insurers, and underwriting companies. Use the number printed on the insurance card, declarations page, claim correspondence, or regional AAA website.

For many Auto Club Enterprises policies:

Auto and Home Insurance Claims: 1-800-672-5246
Claim Reporting Availability: 24 hours a day, 7 days a week

Have ready:

Policy number
Date, time, and location of the loss
Driver and vehicle information
Photographs and video
Police report number
Witness information
Repair-shop details
Claim number and adjuster name

An insurance complaint should normally begin with the insurer and claims department named on the policy. An unresolved insurance dispute may also be submitted to the state department of insurance.

AAA Life Insurance Support

Existing Policyholder Support: 1-855-598-0890
Policyholder Hours: Monday-Friday, 8:00 a.m.-8:00 p.m. ET; Saturday, 11:00 a.m.-3:00 p.m. ET
AAA Life Claims Support: 1-855-598-0857
Claims Hours: Monday-Friday, 9:00 a.m.-7:00 p.m. ET
New Policy Inquiries: 1-888-422-7020
Official AAA Life Website: AAA Life Contact Us

AAA Life Insurance Company is separate from many regional AAA membership and roadside operations. Use AAA Life’s own policyholder or claims support for life-insurance matters.

AAA Travel Help

AAA Travel support is generally handled by the regional club or advisor that completed the reservation.

Contact your local AAA club for:

Hotels
Cruises
Vacation packages
Rental cars
Travel insurance
Passport photos
International Driving Permits
Trip planning
Existing reservation changes

Keep the booking number, traveler names, dates, provider information, cancellation terms, and insurance documents available.

A hotel, airline, cruise line, tour operator, rental-car company, or travel-insurance administrator may control part of the cancellation or refund decision.

AAA Local Branch Services

AAA branch services differ by location. A branch may offer:

Membership services
Insurance agents
Travel advisors
Passport photos
International Driving Permits
Notary services
Maps and travel materials
Vehicle-registration or DMV services in participating states

Use the local-club locator and call before visiting to confirm services, appointments, documents, and hours.

AAA Scam and Fraud Warnings

Be cautious when a caller, text, email, advertisement, or website:

Demands immediate payment to prevent membership cancellation
Requests a password or one-time verification code
Directs payment to an unverified roadside provider
Requests gift cards, wire transfers, or cryptocurrency
Promises a refund but demands an advance fee
Uses a misspelled or unfamiliar website address
Requests remote access to a telephone or computer
Claims an insurance settlement requires unnecessary banking information

Open AAA.com independently, use the official app, or call 1-800-222-4357. Contact the financial institution immediately if payment information was exposed.

About AAA, Regional Clubs, and National Leadership

Association: AAA / American Automobile Association
Structure: Federation of independent regional motor clubs
AAA, Inc. President and Chief Executive Officer: Gene Boehm
AAA National Office: 1000 AAA Drive, Heathrow, FL 32746
National Office Phone: 1-407-444-7000
National Member Relations: 1-407-444-8402
AAA Corporate Office Information: AAA Corporate Office and Headquarters

AAA National supports the regional-club federation but does not directly control every local membership, insurance policy, roadside contractor, travel booking, or branch decision.

The Heathrow national office is not a roadside dispatch center, tow-truck lot, insurance-claims office, travel desk, or walk-in membership-service branch.

AAA Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently has no published AAA reviews. The displayed 0/5 means that no ratings have been submitted; it is not a zero-star customer verdict.

Customers may leave a review for AAA roadside assistance involving:

Roadside response time
Towing
Battery service
Flat-tire service
Lockout assistance
Fuel delivery
Annual roadside-call limits
Membership billing
Insurance claims
Travel reservations
Local branch support
Complaint escalation

Identify the regional club, general service type, approximate date, support route, response time, and outcome. Do not assume that one regional club or independent contractor represents every AAA organization.

AAA Customer Service FAQs

What is the AAA roadside-assistance number?

Call 1-800-222-4357, also known as 1-800-AAA-HELP. Roadside assistance is available 24/7.

How do I call AAA roadside assistance?

Dial 1-800-222-4357. You can also request service online, through the AAA app, or by texting HELP to the same number.

What is the Triple A tow truck number?

The Triple A or AAA tow-truck number is 1-800-222-4357.

Is AAA towing available 24 hours?

Yes. AAA roadside assistance and towing requests are accepted 24 hours a day, seven days a week.

What is the AAA member-services number?

The correct member-services number depends on the regional AAA club serving your ZIP code. Enter your ZIP code at AAA.com or check your membership card. Auto Club Enterprises members may use 1-800-222-8794 in its regions.

How do I find my local AAA number?

Enter the ZIP code associated with your membership at AAA.com. The site will direct you to the regional club and its local contact numbers.

How many AAA calls do I have left?

Many AAA clubs include up to four roadside calls per member per membership year. Sign in to your regional account or call your local member-services department to confirm how many calls have been recorded and when the allowance resets.

Does every AAA member receive four roadside calls?

Four calls are published by many major AAA clubs, but the exact allowance and rules are controlled by the member’s regional club and current membership guide.

What happens after I use all my AAA calls?

AAA may still provide roadside service at a member rate or additional charge. Ask the regional club to confirm the fee before dispatch when possible.

Can AAA count a tow truck that never arrived as a service call?

Ask the regional club to review the service record. Keep the request number, app status, texts, cancellation notice, and proof that service was not completed.

How do I make an AAA roadside assistance complaint?

For an active request, call 1-800-222-4357. After service, submit a complaint or roadside-feedback form to the regional club that dispatched the provider and request a case number.

How do I make a Triple A complaint?

“Triple A” and “AAA” refer to the same association. Begin with the regional club responsible for the membership or service. Unresolved national-level questions may be sent to AAA Member Relations.

What is AAA Member Relations’ number?

AAA National Member Relations can be reached at 1-407-444-8402 or MemberRelations@national.aaa.com.

Where can I leave a review for AAA roadside assistance?

You can leave a firsthand review in the review section below. A public review does not replace a formal complaint to AAA or correct a roadside-call count.

Can I use AAA in someone else’s car?

AAA roadside benefits generally follow the member, but the member must normally be present with the disabled vehicle and show identification. Regional restrictions apply.

What information do I need when calling AAA?

Have the membership number, exact location, vehicle description, requested service, callback number, and information about any immediate safety risks.

What is the AAA insurance-claims number?

Insurance numbers vary by club and underwriting company. Many Auto Club Enterprises customers can report auto or home claims at 1-800-672-5246. Use the number printed on the policy when it differs.

What is the AAA Life policyholder number?

Call AAA Life at 1-855-598-0890.

What is the AAA Life claims number?

Call AAA Life Claims Support at 1-855-598-0857.

Where is AAA National headquartered?

AAA National is located at 1000 AAA Drive, Heathrow, Florida 32746.

Who is the CEO of AAA National?

Gene Boehm is President and Chief Executive Officer of AAA, Inc.

Related Customer Service Resources

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share genuine service experiences since 2004.

This page distinguishes AAA roadside assistance from regional member services, local branches, independent towing contractors, AAA-affiliated insurers, AAA Life Insurance Company, travel providers, and AAA National Member Relations.

CustomerServiceNumbers.com is independent and is not owned by or affiliated with AAA or any regional AAA club.

Share Your AAA Customer Service Experience

Have you contacted AAA about roadside assistance, towing, a dead battery, flat tire, lockout, fuel delivery, a roadside-call limit, membership renewal, billing, insurance, travel, a local branch, or an unresolved complaint? Share your firsthand experience below.

Include the general region, service type, approximate date, support route used, response time, and outcome.

Do not post a complete membership number, policy or claim number, driver’s-license number, vehicle identification number, exact stranded location, home address, payment-card information, travel-booking number, password, verification code, private roadside tracking link, or unredacted documents.

Submitting a public review does not replace an active roadside request, formal AAA complaint, insurance claim, billing dispute, or request to correct the number of calls shown on a membership.

Page Update Note

This AAA customer-service page was updated on July 29, 2026, to improve coverage of the AAA roadside assistance number, AAA member services, local AAA numbers, towing and tow-truck searches, annual roadside-call limits, roadside assistance complaints, Triple A complaint searches, and roadside-service reviews. The update also preserves regional-club routing, insurance and AAA Life contacts, travel guidance, scam warnings, the exact AAA corporate-office resource, the live 0/5 rating based on zero reviews, and consumer privacy protections.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with AAA, the American Automobile Association, AAA National, AAA, Inc., any regional AAA club, AAA Life Insurance Company, a AAA-affiliated insurer, independent towing company, roadside contractor, repair facility, travel provider, or financial institution.

Telephone numbers, hours, regional boundaries, membership benefits, towing mileage, roadside-call limits, service charges, insurance contacts, travel services, complaint procedures, executives, and branch services can change. Verify account-specific information through the membership card, regional club, member guide, policy, booking documents, AAA.com, or the official AAA app.

CustomerServiceNumbers.com cannot dispatch a tow truck, provide roadside assistance, determine how many service calls remain, change a membership, reverse a charge, process an insurance claim, replace a battery, book travel, discipline a contractor, or resolve a formal complaint. Contact AAA, the applicable regional club, insurer, travel provider, financial institution, emergency service, regulator, attorney, or another responsible organization directly.

Comments are moderated for profanity, PII, and spam. Offensive words may be soft-masked (e.g., “f—”) but your meaning is preserved. See our Commenting Policy.

AAA Roadside Assistance Number, Member Services and Complaints