Arby’s Customer Service – Complaints And Reviews

1-800-599-2729

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Before dining at Arby’s or ordering online, it’s important to be aware of Arby’s customer service, including the contact information, reviews, ratings, and complaints listed below.

Arby’s Customer Service Reviews and Complaints

When considering dining at Arby’s, known for its roast beef sandwiches, curly fries, and a variety of other fast-food options, it’s helpful to review Arby’s customer service reviews and complaints. Arby’s is a popular fast-food chain with a loyal customer base that enjoys its unique menu offerings and quick service. The company has received various feedback from customers regarding their dining experience and service. Reviews often highlight the quality of the food, the variety of menu options, and the fast service, while some complaints focus on issues like order accuracy, food quality, and customer support responsiveness. Comparing Arby’s with competitors like Subway, Wendy’s, and Jimmy John’s can provide a broader perspective on customer service experiences in the fast-food industry.

How to Contact Arby’s

To contact Arby’s, you can use the following information:

General Customer Service Phone Number: 1-800-599-2729
Email Support: Arby’s primarily offers support through their online contact form on the website.
Customer Service Hours: Monday – Friday, 7 AM – 11 PM ET; Saturday – Sunday, 9 AM – 5 PM ET
Corporate Office Address: Arby’s Restaurant Group, Inc., 1155 Perimeter Center West, Atlanta, GA 30338
Website: www.arbys.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about dining at Arby’s.

Note: This website listing is not associated with Arby’s or Inspire Brands, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Arby’s does not provide support services directly through this website. For any questions or concerns about Arby’s services, contact their customer service representative directly.

Arby's Treatment Of Customers

September 7, 2014

In Glen Ellyn il, I was sitting and eating like everyone else was, but when I saw these two couples wanting to get some fries, l. They did get their fries, but the employee that gave them the fries said now get the hell out. I was shocked not only I got shocked, but the whole Intire restaurant was in shock I just don’t get it how employee now treat us like we were a pile of crap. Please don’t go to that restaurant ever in your life.

Raymundo

Received the wrong Arby's Order

August 28, 2014

I received the wrong order, did not add the cheese to my number 3 max, but did not forget to charge me for it!!!! After calling the manager, her attitude was about as good as the (-cheese,) her reply was, our computer does not record the cheddar cheese on the number three, give me your name and phone number, and next time get a free burger???? she made me feel like I bothered her when calling about this?

Greg

Arbys Brisket Sandwich Issue

May 23, 2014

About a week ago, I bought 3 of your new, so-called brisket sandwiches. All 3 people said they were the worst sandwiches they had ever tasted. I usually love Arby’s food, but these were so dried out and tasteless that we ended up throwing all 3 in the garbage. This experience has certainly changed my feelings about their food. Really don’t expect to eat there again for a very long time.

Arbys Customer Service

May 8, 2014

2 sandwiches…..both full of gristle!

pat B

Arby's Special Issue

April 4, 2014

Beef and cheddar two for five, no onion rolls for a week. It happens every time they run the two-for-five special. You would think the manager would order extra onion rolls. I went two days ago, no onion rolls until tomorrow. went today, no onion rolls till tomorrow. I drove off for the last time today…

scott

2.4

2.4 out of 5 stars (based on 884 reviews)

Excellent6%Very good3%Average52%Poor5%Terrible34%