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Reach Asus Customer Service – Reviews And Complaints

Before purchasing electronics from Asus, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Asus is a globally recognized technology company known for producing a wide range of electronics, including laptops, desktops, motherboards, monitors, and more.

How to Contact Asus

You can reach Asus customer service using the following details:

Phone Number: 1-888-678-3688
Email Support: Asus offers support through their online contact form available on their website.

Customer Service Hours: Monday – Friday, 6 AM – 9 PM PT; Saturday – Sunday, 6 AM – 3 PM PT
Corporate Address: Asus Computer International, 48720 Kato Road, Fremont, CA 94538
Website: https://www.asus.com

Asus Customer Support Reviews and Complaints

When considering purchasing electronics from Asus, it’s helpful to review their customer service feedback. Asus competes with other major electronics brands like Gateway, Dell, HP, Lenovo, and Acer. Customer reviews frequently highlight the innovative designs, performance, and value offered by Asus products, particularly in their laptops and gaming hardware. However, some complaints focus on issues related to warranty services, customer service response times, and product reliability.

Asus has been a leader in the technology industry for decades, offering a wide range of products that cater to both consumer and professional needs. From high-performance gaming laptops to durable motherboards, Asus is known for pushing the boundaries of innovation and quality. Whether you’re a gamer, a professional, or a casual user, Asus provides a variety of electronics designed to enhance your computing experience.

Comparing Asus with other electronics brands can help you determine which company offers the best products, technology, and customer support for your needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next tech purchase.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Asus.

Note: This website listing is not associated with Asus. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Asus does not provide support services directly through this website. For any questions or concerns about Asus products or services, contact their customer service representative directly.

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3.0

3.0 out of 5 stars (based on 4 reviews)

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Terrible

Asus Disappointing Experience

February 7, 2015

Asus, If I could give them a negative rating, I definitely would. My Asus brand new computer stopped being able to take its boot up commands. The connection between the harddrive and the graphics card and some other internal connections broke entirely. I have a warrenty so I sent it in. Now, 1 month later, I am Still waiting for even an Update on how my computer is doing. No updates, nothing. Asus customer support Is Bad. Really Bad. Really Really Bad. If you wanna avoid headaches, steer clear.

Ludakatapro

Asus Disappointing Laptop Issue

December 29, 2014

Asus, Horrible experience. I need the recovery media for my Asus laptop, which had to be restored after the 2nd crash in 6 weeks. Even though the laptop is no longer under warrenty, Asus insists that they do the restore at a price of $79 with the potential for other charges. Still hoping a supervisor has authority to make an exception to this bad policy.

Theresa

Asus Unresolved Software Issue

December 19, 2014

Asus, Need more help with software installed on my computer.

Marge

Asus Customer Service

July 2, 2014

Worst customer support phone line actually a tie with Dell. I can’t understand how much profit these companies want to make. By opening customer support offices in the Caribbean or Asia. Why can’t we have actual people who understand how we in North America work and deal with problems related to CUSTOMERS? I own a company in Toronto Canada that does Fire Protection. Our main goal is to keep the customer happy by excellent customer service. These guys couldn’t care less. I can’t emphasize how nice it is when you actually get a customer service rep and they know what the weather is like where we are calling from, and not by watching the weather channel. I had this problem 5 years ago with Dell and their customer service reps being in India. I never bought another product from Dell. If this issue isn’t solved in the next 24 hours I will never buy another Asus product. I think more people should stand up for themselves and the great country we live in (Canada) and our brothers to the south (USA) and begin boycotting companies that want to sell us their problems in our country but we can’t fix them here because they can pay someone in another country with a call center minimum wage causing us, the customer headaches and grief so they can make a bigger profit. Thank You

BigShow

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Reach Asus Customer Service – Reviews And Complaints