Caloric Appliances Customer Service, Warranty & Parts Help

Need help with a current Caloric range, ventilation hood, refrigerator, order, part or warranty claim in Canada? Call Caloric at 1-844-455-3474. Choose the appropriate extension for general questions, service or order updates.

Caloric Customer Service Phone Number and Departments

Caloric uses 1-844-455-3474 for its Canadian customer-service departments:

• Extension 1: General product questions and inquiries
• Extension 2: Replacement parts, technical assistance, product registration, warranty claims and service requests
• Extension 3: Order-status and delivery updates

Caloric lists telephone, email and live-chat support Monday–Friday from 9 a.m.–5 p.m. Eastern Time.

Choose the Correct Caloric Support Route

• General product question: Call Extension 1 or email info@caloricappliances.ca.
• Appliance problem or warranty service: Call Extension 2 or email service@caloricappliances.ca.
• Replacement part: Contact Parts and Service with the complete model and serial number.
• Order update: Call Extension 3 or email info@caloricappliances.ca.
• Product registration or service request: Use the forms on the Caloric warranty page.
• Range-hood troubleshooting: Review the Caloric Customer FAQ.

Information To Have Ready

Before calling, emailing or submitting a service request, gather the information that applies to your appliance:

• Complete model and serial number
• Product type and finish
• Purchase date and retailer
• Original purchase receipt
• Warranty or registration number
• Installation date and installer information
• Photographs of the appliance, serial plate and affected area
• A description of the problem or error
• Order number or previous service-request number
• The resolution you are requesting

Caloric Warranty and Service Requests

Caloric’s standard warranty for eligible current appliances covers one year of parts and labor from the purchase date, subject to the complete written terms and exclusions.

Customers arranging service for the first time must register the appliance before submitting a service request. Registration and service-request forms are available on the official Caloric warranty page.

Have the original receipt, warranty number, model number and serial number ready. Caloric may request photographs or additional installation information before approving service.

The current warranty applies only in Canada and only to supported models listed on Caloric’s website. Installation, removal, unauthorized repairs, misuse, cosmetic deterioration, external utility problems and certain remote-location expenses may not be covered.

Caloric Replacement Parts

Caloric says it stocks parts and provides service only for supported models listed on its current Canadian website. Its current parts resources are generally intended for Caloric appliances manufactured after 2015.

Before ordering a part, contact Parts and Service at 1-844-455-3474, Extension 2, or email service@caloricappliances.ca. Confirm the complete model number and part compatibility before purchasing or installing anything.

Help With Older U.S. Caloric Appliances

The current Caloric Canada operation cannot provide information, parts or service for older Caloric stoves, ovens, cooktops, microwaves, refrigerators or dishwashers sold in the United States. It also states that it does not have information about Caloric appliances manufactured before 2015.

The former number 1-800-843-0304, found in some older Caloric manuals, is now associated with Amana support and should not be presented as the current Caloric customer-service number.

For an older appliance:

• Locate the complete model, manufacturing and serial numbers on the appliance label.
• Check the original manual to determine the manufacturer at the time the appliance was produced.
• Contact a qualified appliance-repair company or parts specialist experienced with discontinued brands.
• Ask about parts availability before paying for diagnosis or disassembly.
• Contact Amana or Whirlpool only when the appliance documentation connects the model to the former Amana operation. Support or parts availability is not guaranteed.

Caloric Order, Delivery and Retailer Problems

For an order placed directly with Caloric, contact the order department at Extension 3. Keep the order confirmation, tracking information, delivery paperwork and photographs of any shipping damage.

If the appliance was purchased from a retailer, contact that retailer first for order cancellation, delivery damage, missing items, returns or exchange eligibility. Manufacturer warranty service and retailer return policies are separate processes.

How To Escalate a Caloric Complaint

1. Contact the correct department at 1-844-455-3474.
2. Provide the model, serial number, receipt, photographs and a concise description of the problem.
3. Ask for a service-request, warranty or order-reference number.
4. Save copies of emails, service reports, photographs and written decisions.
5. If the problem remains unresolved, email the appropriate department with a timeline of previous contacts and the resolution requested.
6. Ask for the warranty decision, parts status, repair plan or order resolution in writing.

Caloric Ownership and Current Market

The Caloric appliance brand is active in Canada and is owned there by J.A.K. North America Inc. The current company sells products such as professional ranges, ventilation hoods, refrigerators, parts and accessories.

The current Canadian business is different from the historical U.S. Caloric appliance operation. Customers should confirm the appliance’s age, model and country of sale before contacting support.

Caloric Customer Service Reviews

CustomerServiceNumbers.com currently has no published customer reviews for Caloric. The review form below is available for customers who have personally contacted the current Canadian Caloric support operation about a product, order, part, repair or warranty claim.

Related Appliance Customer Service Pages

• Whirlpool Customer Service
• GE Appliances Customer Service
• Frigidaire Customer Service
• Magic Chef Customer Service

Share Your Experience

If you contacted Caloric Appliances Canada, consider leaving a review below. Describe the department you used, whether you received a response and whether the appliance, parts, warranty or order problem was resolved.

Frequently Asked Questions

What is the current Caloric customer-service phone number?

For current supported Caloric appliances in Canada, call 1-844-455-3474.

What are Caloric’s customer-service hours?

Caloric lists telephone, email and live-chat support Monday–Friday from 9 a.m.–5 p.m. Eastern Time.

How do I contact Caloric Parts and Service?

Call 1-844-455-3474, Extension 2, or email service@caloricappliances.ca.

How long is the Caloric warranty?

Caloric lists a one-year parts-and-labor warranty for eligible current products, subject to its written conditions and exclusions.

Does Caloric provide service in the United States?

No. The current Caloric appliance operation provides service only in Canada and says it cannot assist with appliances sold in the United States.

Can Caloric help with an appliance made before 2015?

No. Caloric Canada says it does not have information about appliances manufactured before 2015 and services only supported models listed on its website.

Is 1-800-843-0304 still the Caloric customer-service number?

No. That number appears in older Caloric manuals but is now associated with Amana support. The current Caloric Canada number is 1-844-455-3474.

Does CustomerServiceNumbers.com provide Caloric appliance support?

No. CustomerServiceNumbers.com cannot register appliances, approve warranties, identify parts, schedule repairs or access Caloric orders. Contact Caloric or the appropriate retailer directly.

Page Update Note: This page was reviewed on August 15, 2026. It provides Caloric’s current Canadian customer-service number, department extensions, email addresses, hours, warranty process and guidance for owners of older U.S. appliances.

Independent-Site Disclaimer: CustomerServiceNumbers.com is an independent information and review website. It is not affiliated with Caloric, J.A.K. North America Inc., Amana, Whirlpool, its retailers or repair providers. Caloric does not provide customer support through this website.