Whirlpool Customer Service – Complaints And Reviews

1-866-698-2538

Before purchasing Whirlpool appliances, it’s important to be aware of Whirlpool customer service, including the contact information, reviews, and complaints listed below.

Whirlpool Customer Care Reviews and Complaints

When considering purchasing Whirlpool appliances such as refrigerators, washing machines, or ovens, it’s helpful to review Whirlpool customer service reviews and complaints. Whirlpool is a leading manufacturer of home appliances, known for producing reliable and energy-efficient products for the kitchen and laundry. Whirlpool has received various feedback from customers regarding their support and service. Reviews often highlight the durability of Whirlpool appliances, the range of product options, and the availability of repair services, while some complaints focus on issues like warranty claims, repair costs, and customer support responsiveness. Comparing Whirlpool with competitors like GE Appliances, LG, and Samsung can provide a broader perspective on customer service experiences in the home appliance industry.

How to Contact Whirlpool

To contact Whirlpool, you can use the following information:

  • General Customer Service Phone Number: 1-866-698-2538
  • Warranty and Repair Support: 1-866-698-2538 (same number, select appropriate option)
  • Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET; Saturday, 8 AM – 4:30 PM ET
  • Corporate Office Address: Whirlpool Corporation, 2000 N M-63, Benton Harbor, MI 49022
  • Website: www.whirlpool.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Whirlpool appliances for your home.

Note: This website listing is not associated with Whirlpool Corporation. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Whirlpool does not provide support services directly through this website. For any questions or concerns about Whirlpool products, contact their customer service representative directly.

I have decided not to purchase Whirlpool products in the future.

October 15, 2018

I purchased a Whirlpool washer model WTW4800BQ1 a little over a year ago. During Hurricane Michael, the power went out and I am having trouble getting it to power back up. Despite my attempts to reset it by following online videos, the washer remains unresponsive. Unfortunately, I have been unable to reach Whirlpool technical support for assistance. I am frustrated and disappointed that I cannot receive any kind of phone support to help resolve this issue. As a result, I have decided not to purchase Whirlpool products in the future.

Avatar for Gail H
Gail H

No service at all from Whirlpool!

October 3, 2018

bought a freezer in Feb. it quit working and I lost about 300.00 dollars worth of meats and foods. have been trying to reach whirlpool through 800 number. what a stupid joke this company is. will never buy another whirlpool product again. NO Customer SERVICE AT ALL!

Avatar for michelle C
michelle C

Can't get through to Whirlpool

August 13, 2018

Very disappointed that I cannot get through to WhirlPool Service on new refrigerator that is only 55 days old.. Service does not answer their phone.,

Avatar for georgie W
georgie W

Whirlpool fridge

April 12, 2016

Bought a 1600.00 Whirlpool fridge last spring. In December it quit cooling. A tech guy came and blow dried the ice off and ordered a part. Here it is April, my fridge is warm again and no one can answer where the part is. I can’t find the tech guy, Lowes can’;t find the tech guy…all Lowes does is calls me back and says someone will call me back in 1-5 days. In the meantime I have a fridge full of warm food. Lowes said we have no service guys in our area….so what good is an extended warranty? They offered to buy my fridge back, but I have to complete the paperwork and in the meantime have no fridge!! This is exactly why we should support our local small town appliance dealers maybe they will care. Lowes doesn’t care about customers or they would be in my driveway with a new fridge. Instead I will sit here with my warm food and wait for them to call me back…in 1-5 days. Thanks Lowes!!

Avatar for Janelle
Janelle
2.4
2.4 out of 5 stars (based on 861 reviews)

I have decided not to purchase Whirlpool products in the future.

October 15, 2018

I purchased a Whirlpool washer model WTW4800BQ1 a little over a year ago. During Hurricane Michael, the power went out and I am having trouble getting it to power back up. Despite my attempts to reset it by following online videos, the washer remains unresponsive. Unfortunately, I have been unable to reach Whirlpool technical support for assistance. I am frustrated and disappointed that I cannot receive any kind of phone support to help resolve this issue. As a result, I have decided not to purchase Whirlpool products in the future.

Avatar for Gail H
Gail H

No service at all from Whirlpool!

October 3, 2018

bought a freezer in Feb. it quit working and I lost about 300.00 dollars worth of meats and foods. have been trying to reach whirlpool through 800 number. what a stupid joke this company is. will never buy another whirlpool product again. NO Customer SERVICE AT ALL!

Avatar for michelle C
michelle C

Can't get through to Whirlpool

August 13, 2018

Very disappointed that I cannot get through to WhirlPool Service on new refrigerator that is only 55 days old.. Service does not answer their phone.,

Avatar for georgie W
georgie W

Whirlpool fridge

April 12, 2016

Bought a 1600.00 Whirlpool fridge last spring. In December it quit cooling. A tech guy came and blow dried the ice off and ordered a part. Here it is April, my fridge is warm again and no one can answer where the part is. I can’t find the tech guy, Lowes can’;t find the tech guy…all Lowes does is calls me back and says someone will call me back in 1-5 days. In the meantime I have a fridge full of warm food. Lowes said we have no service guys in our area….so what good is an extended warranty? They offered to buy my fridge back, but I have to complete the paperwork and in the meantime have no fridge!! This is exactly why we should support our local small town appliance dealers maybe they will care. Lowes doesn’t care about customers or they would be in my driveway with a new fridge. Instead I will sit here with my warm food and wait for them to call me back…in 1-5 days. Thanks Lowes!!

Avatar for Janelle
Janelle
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