Before purchasing a vehicle from CarMax, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CarMax is a nationwide retailer of used cars, offering a wide selection of vehicles and a no-haggle pricing policy.
How to Contact CarMax
You can reach CarMax customer service using the following details:
- CarMax Finance Phone Number: 1-800-925-3612
- CarMax Phone Number: 1-866-629-3674
- Email Support: CarMax offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 8 AM – 10 PM ET; Saturday, 9 AM – 6 PM ET
- Corporate Address: CarMax, 12800 Tuckahoe Creek Parkway, Richmond, VA 23238
- Website: https://www.carmax.com/
CarMax Customer Support Reviews and Complaints
When considering purchasing from CarMax, it’s helpful to review their customer service feedback. CarMax competes with other used car retailers like AutoNation, Carvana, and Vroom. Customer reviews often highlight the ease of the car buying process at CarMax, as well as the transparency of their pricing. However, some complaints focus on issues related to customer service, vehicle quality, and the trade-in process.
Comparing CarMax with other used car retailers can help you determine which company offers the best vehicles, pricing, and customer support for your needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next vehicle purchase.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from CarMax.
Note: This website listing is not associated with CarMax. The information and the reviews are a service provided by CustomerServiceNumbers.com.
CarMax does not provide support services directly through this website. For any questions or concerns about CarMax products or services, contact their customer service representative directly.
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