Category: Music Streaming and Radio Customer Service Information

Access essential contact information for leading music streaming and radio services, including popular platforms like Pandora, and Apple Music. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other music streaming and radio providers.

  • Reach Napster Customer Service – Reviews And Complaints

    Before using Napster services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Napster is a music streaming service that offers a vast library of songs, albums, and playlists, allowing users to listen to music on demand.

    How to Contact Napster

    You can reach customer service using the following details:

    • Phone Number: The company does not provide direct phone support; assistance is offered through their online help center and ticket system.
    • Email Support: Napster offers support through their online contact form available on their website.
    • Website: https://www.napster.com/

    Napster Customer Support Reviews and Complaints

    When considering using Napster, it’s helpful to review their customer service feedback. Napster competes with other music streaming services like Spotify, Apple Music, and Amazon Music. Customer reviews often highlight the music library, streaming quality, and customer service provided by Napster, particularly for those seeking a comprehensive music streaming experience. However, some complaints focus on issues related to customer service, subscription management, and app functionality.
    Comparing Napster with other music streaming services can help you determine which offers the best features, pricing, and customer support for your music needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with Napster. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Reach Audible Customer Service Reviews And Complaints

    Audible Customer Service Reviews and Complaints

    When considering using Audible for your audiobook and spoken word entertainment needs, it’s helpful to review Audible customer service reviews and complaints. Known for its extensive library of audiobooks, podcasts, and other audio content, Audible by Amazon has received various feedback from customers regarding their support and service. Reviews often highlight the convenience of accessing a vast selection of audio content, the flexibility of the membership plans, and the quality of the listening experience, while some complaints focus on issues like billing, account management, and customer support responsiveness. Comparing Audible with competitors like Scribd, Google Play Books, and Apple Books can provide a broader perspective on customer service experiences in the audiobook and audio content industry.

    How to Contact Audible

    To contact Audible, you can use the following information:

    • General Customer Service Phone Number: 1-888-283-5051
    • Customer Service Hours: Available 24/7
    • Corporate Phone Number: 1-973-820-0400
    • Home Office Address: 1 Washington Park, Newark, NJ 07102
    • Website: www.audible.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Audible for your audiobook and audio entertainment needs.

    Note: This website listing is not associated with Audible. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Audible does not provide support services directly through this website. For any questions or concerns about Audible services, contact their customer service representative directly.

  • SiriusXM Customer Service Phone Number: Billing, Cancel & Activation Help

    SiriusXM provides satellite radio, in-car entertainment, streaming audio, podcasts, sports, talk, news, music channels, trial subscriptions, paid subscriptions, business audio services, marine and aviation services, and app-based listening. Customers may need SiriusXM support for billing, cancellations, renewals, radio activation, refresh signals, vehicle transfers, streaming login problems, trial offers, subscription changes, payment issues, phishing emails, or complaints.

    If you are looking for the SiriusXM customer service phone number, the current general call center number is 1-800-689-6881. SiriusXM also offers 24/7 online chat and account tools for managing subscriptions, refreshing a radio signal, making payments, transferring service, and canceling eligible direct-billed subscriptions.

    How to Contact SiriusXM Customer Service

    Important Note About Older SiriusXM Phone Numbers

    Older SiriusXM pages and older customer-service listings may show numbers such as 1-866-635-5027, 1-866-635-2349, or 1-888-539-7474. SiriusXM’s current public contact page now emphasizes 1-800-689-6881, 24/7 online chat, and the Online Account Center for most consumer support issues. Use the number on your current SiriusXM bill, account page, trial offer, vehicle paperwork, or official SiriusXM support page when it differs from an older directory listing.

    Best Way to Reach SiriusXM by Issue

    Billing, Renewals, and Subscription Charges

    For billing questions, renewal charges, promotional pricing, unexpected rate increases, payment problems, invoice questions, or account balance issues, sign in to the SiriusXM Online Account Center or call 1-800-689-6881. Have your account number, radio ID, billing ZIP code, email address, and payment details ready.

    Canceling SiriusXM Service

    For SiriusXM direct-billed subscriptions, SiriusXM says customers can manage or cancel service through the Subscriptions tab in the Online Account Center, chat with an agent, or call 1-866-635-8641. If your subscription is billed through Apple, Google Play, Roku, T-Mobile, or another provider, you usually need to cancel through that provider instead of SiriusXM.

    Radio Activation or Refresh Signal

    If your car radio is not receiving channels, shows “subscription updated,” displays missing channels, or needs a refresh signal, use SiriusXM’s refresh signal tool. Have your Radio ID, also called ESN or RID, or your VIN ready. You can often find the Radio ID by tuning the radio to channel 0.

    New Vehicle, Sold Vehicle, or Transfer Service

    If you purchased a new vehicle, sold a vehicle, returned a leased vehicle, or need to move service to another radio, use SiriusXM’s transfer tools or contact support. Have the old radio ID, new radio ID, VIN, account number, and vehicle information ready.

    Trial Subscription Problems

    For trial subscription questions, check the trial paperwork that came with the vehicle or trial offer. Some trials end automatically, while others may convert to paid subscriptions depending on how the trial was activated. Review the offer terms, payment method, and cancellation instructions carefully.

    Streaming App and Login Problems

    For SiriusXM app issues, streaming login problems, password resets, device limits, missing channels, or online listening problems, sign in to your SiriusXM account or use the Help Center. If the app subscription was purchased through Apple, Google Play, Roku, or another third party, billing and cancellation may need to be handled through that provider.

    SiriusXM for Business

    For SiriusXM for Business service issues, business audio support, commercial location accounts, or Music for Business questions, SiriusXM lists Music for Business Listener Care at 1-888-539-7474. Business accounts may have different agreements, music-licensing terms, and support paths than personal subscriptions.

    Unresolved Support Issues

    If you have already contacted SiriusXM and your issue was not resolved, use SiriusXM’s unresolved-issues support link on the Contact Us page. Keep your previous case number, account number, radio ID, chat transcript, cancellation confirmation, and billing records.

    What to Have Ready Before Contacting SiriusXM

    • SiriusXM account number
    • Radio ID, ESN, or RID
    • Vehicle VIN, make, model, and year
    • Email address and phone number on the account
    • Billing ZIP code
    • Subscription plan name or trial offer details
    • Payment confirmation, credit card statement, or invoice
    • Cancellation confirmation or chat transcript, if applicable
    • Device type and app version, if the issue involves streaming
    • Third-party billing provider, such as Apple, Google Play, Roku, or T-Mobile, if applicable
    • Case number, representative name, date, and time from prior SiriusXM contacts
    • Your requested resolution, such as cancellation, refund review, billing correction, service transfer, radio refresh, subscription change, or written explanation

    Common SiriusXM Customer Service Issues

    SiriusXM customers may contact support for help with:

    • Customer service phone number questions
    • Billing disputes and renewal charges
    • Canceling a subscription
    • Promotional pricing ending or changing
    • Refund requests or credit requests
    • Radio activation problems
    • Refresh signal problems
    • Missing channels or incorrect package access
    • Adding or removing a vehicle
    • Transferring service to a new vehicle
    • Streaming app login issues
    • Apple, Google Play, Roku, or T-Mobile billing problems
    • Trial subscription confusion
    • Do Not Call or marketing contact preferences
    • Phishing emails, suspicious texts, or fake renewal notices
    • Business audio service issues

    SiriusXM Customer Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently has zero live reviews for SiriusXM. Because there are no live CSN reviews yet, there is not enough customer feedback on this page to summarize a SiriusXM customer-service trend.

    If you have contacted SiriusXM about the customer service phone number, billing, cancellation, renewal pricing, activation, radio refresh, streaming, vehicle transfer, trial subscription, app access, phishing, or a complaint, you can leave a review below to help other customers understand what worked and what did not.

    SiriusXM Cancellation and Renewal Tips

    • Check who bills your subscription before trying to cancel.
    • Direct-billed SiriusXM subscriptions can usually be managed through the Online Account Center, chat, or the cancellation phone number.
    • Subscriptions billed through Apple, Google Play, Roku, T-Mobile, or another provider usually must be canceled through that provider.
    • Uninstalling the SiriusXM app does not cancel a third-party billed subscription.
    • Save screenshots of cancellation confirmations, chat transcripts, and subscription end dates.
    • Check your credit card statement after cancellation to confirm billing stopped.
    • For promotional pricing, ask when the promotional rate ends and what the renewal rate will be.

    SiriusXM Billing and Trial Subscription Tips

    • Check whether your trial came with a vehicle purchase, was self-activated, or required a payment method.
    • Review the offer terms to see whether the trial stops automatically or renews into a paid plan.
    • Keep your trial email, vehicle paperwork, payment confirmation, and account screenshots.
    • Ask for the exact renewal date, monthly price, taxes, fees, and cancellation deadline.
    • If you were charged after cancellation, provide SiriusXM with the cancellation confirmation and payment records.
    • If a charge appears through Apple, Google Play, Roku, or T-Mobile, contact that billing provider as well.

    SiriusXM Scam and Account Safety Tips

    • Use SiriusXM.com, the SiriusXM app, the Online Account Center, or official SiriusXM phone numbers.
    • Be cautious of fake SiriusXM renewal emails, text messages, or payment links.
    • Do not share your password, full payment card number, or verification code with someone who contacts you unexpectedly.
    • If you clicked a suspicious SiriusXM link, change your SiriusXM password and update the same password on any other site where you used it.
    • If you provided financial information, contact your bank or card issuer immediately.
    • Send suspicious SiriusXM URLs or messages to reportphishing@siriusxm.com.
    • If you see an unknown SiriusXM charge, check whether it came from SiriusXM directly, Apple, Google Play, Roku, T-Mobile, a vehicle dealer offer, or another billing provider.

    How to Escalate a SiriusXM Complaint

    1. Start with the SiriusXM customer service phone number at 1-800-689-6881, online chat, or the Online Account Center.
    2. For direct-billed cancellations, use the Online Account Center, chat, or 1-866-635-8641.
    3. Ask for a case number, cancellation confirmation, or written confirmation when appropriate.
    4. For billing disputes, keep invoices, credit card statements, renewal notices, and promotional offer details.
    5. For radio activation problems, document the Radio ID, VIN, refresh attempt, and error message.
    6. For third-party billed subscriptions, contact the billing provider and keep confirmation from both SiriusXM and the provider.
    7. If support does not resolve the issue, use SiriusXM’s unresolved-issues support link or submit written feedback through SiriusXM support tools.
    8. If a subscription billing issue remains unresolved, customers may consider contacting their state attorney general, state consumer protection office, the FTC, or their payment card issuer depending on the issue.

    SiriusXM Compared with Other Audio and Streaming Services

    SiriusXM competes with satellite radio, streaming music, podcast, and audio entertainment services such as Spotify, Pandora, Apple Music, Amazon Music, YouTube Music, iHeartRadio, Audacy, TuneIn, and traditional AM/FM radio. Customers often compare these services based on customer service phone number access, cancellation process, pricing, renewal terms, app performance, in-car listening, exclusive content, sports coverage, trial offers, and billing transparency.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About SiriusXM Customer Service

    What is the SiriusXM customer service phone number?

    The current SiriusXM customer service phone number shown on SiriusXM’s public contact information is 1-800-689-6881. SiriusXM also offers 24/7 online chat.

    What are SiriusXM customer service hours?

    SiriusXM lists call center hours as Monday-Sunday, 8:00 a.m. to 8:00 p.m. Eastern Time. Online chat is available 24 hours a day, 7 days a week.

    How do I cancel SiriusXM?

    For direct-billed SiriusXM subscriptions, use the Online Account Center, chat with an agent, or call 1-866-635-8641. If your subscription is billed through Apple, Google Play, Roku, T-Mobile, or another provider, cancel through that provider.

    How do I refresh my SiriusXM radio signal?

    Use SiriusXM’s refresh signal tool and have your Radio ID, ESN, RID, or VIN ready. You can often find the Radio ID by tuning the radio to channel 0.

    How do I transfer SiriusXM to a new vehicle?

    Use SiriusXM’s transfer subscription tools or contact customer service. Have the old radio ID, new radio ID, VIN, account number, and vehicle details ready.

    Why am I still being charged after canceling SiriusXM?

    Check whether the subscription was billed directly by SiriusXM or through Apple, Google Play, Roku, T-Mobile, or another provider. Save cancellation confirmations and compare them with your credit card or bank statement.

    Where do I report suspicious SiriusXM emails or messages?

    SiriusXM says suspicious URLs or messages can be sent to reportphishing@siriusxm.com. If you provided financial information, contact your bank or card issuer immediately.

    What is SiriusXM’s corporate office phone number?

    Sirius XM Holdings Inc. lists its corporate phone as 1-212-584-5100. This is a corporate line and not the best number for routine billing, cancellation, activation, or streaming support.

    Is CustomerServiceNumbers.com affiliated with SiriusXM?

    No. CustomerServiceNumbers.com is not affiliated with Sirius XM Holdings Inc., Sirius XM Radio LLC, Pandora, Apple, Google, Roku, T-Mobile, or any related company. This page provides customer service contact information, complaint guidance, and a place for customers to share their own experiences.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information, complaint resources, and customer review pages since 2004. This page is designed to help SiriusXM customers find the correct customer service phone number and support path for billing, cancellation, activation, radio refresh, streaming, trials, scams, and complaints.

    Share Your SiriusXM Customer Service Experience

    Have you contacted SiriusXM about the customer service phone number, billing, cancellation, subscription renewal, radio activation, refresh signal, vehicle transfer, app login, trial offer, refund, phishing message, or complaint? Share your experience below to help other customers know what to expect.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Sirius XM Holdings Inc., Sirius XM Radio LLC, Pandora, Apple, Google, Roku, T-Mobile, or any related company. Contact information and links are provided for consumer convenience and may change over time. Customer reviews and complaints are submitted by users and reflect their own experiences. This page is not legal, financial, subscription-management, or chargeback advice.

  • TIDAL Customer Service: Billing, Cancellation and Account Help

    TIDAL customer service can help with subscription cancellation, duplicate charges, refund questions, account access, app problems, Family and Student plans, offline devices and unauthorized activity.

    TIDAL does not publish a general customer-service phone number. Use the official Help Center, 24-hour virtual assistant or support-request form. TIDAL Support also accepts direct messages through @TIDALSupport on X daily from 6 a.m. to 9 p.m. Eastern Time.

    How to Contact TIDAL Customer Service

    TIDAL’s virtual assistant is available 24/7, but that does not mean a live human representative is guaranteed at every hour.

    The New York address is for formal legal notices. It is not a walk-in customer-service location, payment center or ordinary cancellation address. Do not mail billing documents, payment-card information or identification there unless TIDAL’s current terms or legal instructions specifically require it.

    The former 540 W. 26th Street address should be treated as outdated.

    Choose the Correct TIDAL Support Route

    • Direct TIDAL subscription: Sign in at account.tidal.com to manage billing, change the plan or cancel.
    • Apple subscription: Manage cancellation and refund requests through Apple.
    • Google Play subscription: Manage cancellation and refund requests through Google Play.
    • Mobile-carrier or other bundled subscription: Contact the company shown on the bill.
    • Duplicate charge: Check for multiple TIDAL accounts and separate app-store subscriptions.
    • Account email forgotten: Submit a support request with payment and account-identification details.
    • Password or unauthorized access: Reset the password and update the account email.
    • Playback or download problem: Update the app, check the network and manage registered offline devices.
    • Family Plan problem: Confirm that the invited member has a TIDAL account registered in the same country.
    • Student verification: Follow the SheerID verification route.
    • Artist-profile or music-catalog problem: Use TIDAL Artist Home or the artist-support category.
    • Copyright or trademark complaint: Select the intellectual-property option on TIDAL’s support-request form.

    Information to Have Before Contacting TIDAL

    Gather:

    • Email address or telephone number used to sign in
    • TIDAL username or profile name
    • Subscription type
    • Billing provider, such as TIDAL, Apple, Google Play or a mobile carrier
    • Date and amount of the charge
    • Last four digits of the affected payment method
    • Cancellation confirmation
    • Renewal or expiration date shown in the account
    • Receipt or invoice
    • Device type and operating system
    • TIDAL app version
    • Exact error message
    • Screenshot showing the issue
    • Previous support-request number
    • The refund, billing correction or other resolution requested

    Do not publish passwords, verification codes, complete card numbers, account emails, invoices, billing addresses, private playlists, identification documents or support-case numbers in a public review.

    How to Cancel a TIDAL Subscription

    The correct cancellation method depends on who collects the subscription payment.

    Cancel a Subscription Billed Directly by TIDAL

    1. Visit account.tidal.com.
    2. Sign in to the account.
    3. Select Subscription.
    4. Select Cancel Subscription.
    5. Confirm the cancellation.
    6. Save the confirmation and displayed expiration date.

    A direct TIDAL subscription may also be canceled through the Android app by opening the profile or collection area, selecting Settings, opening Manage Subscription and following the cancellation prompts.

    Deleting the TIDAL app from a phone or tablet does not cancel the subscription.

    Cancel a TIDAL Subscription Billed by Apple

    Use the Apple account that purchased the subscription:

    1. Open the device Settings.
    2. Select the Apple account name.
    3. Select Subscriptions.
    4. Select TIDAL.
    5. Select the cancellation option.

    If TIDAL is not listed, check another Apple ID or another billing method. TIDAL cannot access or cancel an Apple subscription on the customer’s behalf.

    Cancel a TIDAL Subscription Billed by Google Play

    1. Open Google Play.
    2. Select the profile icon.
    3. Select Payments & subscriptions.
    4. Select Subscriptions.
    5. Select TIDAL.
    6. Follow the cancellation instructions.

    If the subscription does not appear, check whether a different Google account was used.

    Cancel a Carrier or Partner Subscription

    A TIDAL subscription can also be provided through:

    • A mobile carrier
    • An internet provider
    • An equipment manufacturer
    • A promotional bundle
    • Another subscription partner

    Contact that provider about cancellation, renewal dates, payment methods and refunds. TIDAL may not control the partner’s billing system.

    How to Confirm That TIDAL Was Canceled

    After canceling:

    • Return to the Subscription section.
    • Confirm that automatic renewal is no longer active.
    • Record the date access is scheduled to end.
    • Save the cancellation email or screenshot.
    • Check Apple, Google Play or the partner account when billing is handled by a third party.

    Do not rely solely on deleting the app, signing out or stopping playback.

    If another charge appears, compare the billing date, amount and billing provider with the saved cancellation confirmation.

    TIDAL Refund Policy

    TIDAL’s current policy generally treats U.S. subscription fees as nonrefundable.

    Canceling usually stops a future renewal rather than refunding the current subscription period.

    Contact TIDAL Support when the charge may involve:

    • A genuine duplicate payment
    • An unauthorized account
    • A billing-system error
    • A subscription that was canceled before renewal but charged again
    • Another exceptional circumstance

    Approval is not guaranteed. When TIDAL approves a refund, it is generally returned to the original payment method. TIDAL advises allowing approximately seven to ten business days for the credit to appear.

    Apple and Google Play Refund Requests

    TIDAL cannot issue a refund for a subscription purchased through Apple or Google Play because those companies control the transaction and payment records.

    Use:

    Check the TIDAL account’s Payments section to identify whether Apple or Google manages the subscription.

    TIDAL Charged Me After Cancellation

    Possible explanations include:

    • The cancellation occurred after the renewal was processed.
    • The subscription was canceled under a different account.
    • A second account remains active.
    • An Apple or Google Play subscription remains active.
    • The charge was a delayed retry of a previously failed payment.
    • The cancellation was not fully confirmed.
    • The transaction is a pending authorization rather than a completed charge.

    Check:

    1. The cancellation date and time.
    2. The renewal date.
    3. The payment descriptor.
    4. The TIDAL Payments section.
    5. Apple and Google Play subscriptions.
    6. Other email addresses or TIDAL accounts.
    7. Whether the payment is pending or completed.

    Submit the cancellation confirmation and charge information through the official support form.

    Understanding Duplicate TIDAL Charges

    TIDAL identifies several common explanations for charges that appear duplicated.

    Multiple TIDAL Accounts

    A second subscription may have been created using:

    • Another email address
    • A misspelled email address
    • An Apple sign-in
    • A Google sign-in
    • A telephone number rather than an email
    • A family member’s account

    Separate Direct and App-Store Subscriptions

    A customer can accidentally have one subscription billed directly by TIDAL and another billed by Apple or Google Play.

    These subscriptions use separate billing systems and do not automatically merge.

    TIDAL’s 30-Day Billing Cycle

    TIDAL subscriptions billed monthly renew every 30 calendar days.

    This can result in two legitimate charges in one calendar month, such as one charge on the first day and another on the thirty-first day.

    Retries of Failed Payments

    If a scheduled payment fails, TIDAL may attempt to collect it again. A delayed successful payment can appear shortly before the next normal renewal.

    Possible Genuine Duplicate Charge

    TIDAL describes a likely genuine duplicate as two identical charges:

    • On the same day
    • For the same amount
    • Through the same payment method

    Submit screenshots or statements with unrelated transactions and complete card information hidden.

    TIDAL Account Shows Free After Paying Through Apple

    A subscription purchased through Apple can sometimes require account synchronization.

    Before contacting support:

    1. Confirm that Apple shows an active TIDAL subscription.
    2. Confirm which Apple ID made the purchase.
    3. Sign in to TIDAL using the account connected to that purchase.
    4. Restart the app.
    5. Submit a TIDAL support request asking for the subscription to be synchronized.

    TIDAL may be able to correct the service status, but Apple controls billing and refund decisions.

    Forgotten TIDAL Email Address

    Submit a support request when the customer cannot remember which email address or telephone number is associated with the account.

    Provide privately:

    • Possible email addresses
    • Username or profile name
    • Subscription type
    • Billing provider
    • Charge dates and amounts
    • Last four digits of the payment method
    • Country where the account was created

    TIDAL may use this information to locate the account but can require additional verification before revealing or changing protected details.

    TIDAL Password and Account-Security Help

    If an account may have been accessed without permission:

    1. Reset the TIDAL password.
    2. Secure the associated email account.
    3. Update the TIDAL account email when needed.
    4. Review billing history.
    5. Review registered offline devices.
    6. Remove unfamiliar third-party app permissions.
    7. Contact TIDAL Support about unauthorized changes or activity.

    Do not give anyone:

    • The account password
    • An email verification code
    • A one-time security code
    • Remote access to a device
    • A complete card number

    Unauthorized TIDAL Charge

    A TIDAL charge can result from:

    • An older forgotten account
    • A trial that renewed
    • A family member’s subscription
    • An Apple or Google Play purchase
    • A payment method saved to another account
    • Unauthorized account use

    Search email accounts for TIDAL receipts and check direct, Apple and Google subscriptions.

    For a genuinely unauthorized completed transaction:

    1. Contact TIDAL Support.
    2. Secure the associated accounts.
    3. Save the support-request number.
    4. Contact the card issuer or payment provider when the transaction remains unauthorized.

    Do not publicly post a bank statement or complete transaction identifier.

    TIDAL App Is Not Playing Music

    Try:

    1. Confirm that the subscription is active.
    2. Check TIDAL on another device or through the web player.
    3. Restart the app.
    4. Restart the device.
    5. Switch between Wi-Fi and mobile data.
    6. Disable a VPN or network-filtering service temporarily.
    7. Update the TIDAL app.
    8. Update the device operating system.
    9. Sign out and sign in again.
    10. Clear the app cache or reinstall the app.
    11. Reduce the streaming-quality setting when the connection is slow.

    Before reinstalling, remember that downloaded offline music may need to be downloaded again.

    TIDAL Offline Devices and Downloads

    TIDAL currently allows offline listening on as many as five registered devices.

    To manage devices:

    1. Sign in at account.tidal.com.
    2. Open the offline-device section.
    3. Review registered devices and recent activity.
    4. Remove an old, lost or unfamiliar device.
    5. Register the current device again when necessary.

    Offline downloads remain tied to an active subscription and authorized TIDAL account. They are not ordinary music files that can be transferred permanently outside the service.

    TIDAL Family Plan Help

    A TIDAL Family Plan includes the primary account holder and as many as five additional members.

    The primary account holder can:

    1. Sign in at account.tidal.com.
    2. Select Family.
    3. Select Invite family member.
    4. Enter the member’s email address.
    5. Send the invitation.

    All members must have TIDAL accounts registered in the same country as the primary account holder.

    An invitation can fail when:

    • The member’s account is registered in another country.
    • The wrong email address was entered.
    • The invitation expired.
    • The member still has an incompatible promotion or trial.
    • The Family Plan has reached its member limit.

    TIDAL Student Plan Verification

    Eligible students must verify their status through SheerID.

    Current requirements include:

    • Account information that matches the student documents
    • Proof showing the student’s full name
    • Current institution affiliation
    • Documents dated during the current academic year
    • Periodic reverification

    TIDAL currently requires reverification approximately every 11 months. If verification expires, the account can be charged the regular Individual Plan price at the next billing date.

    Student discounts are available only for qualifying subscriptions billed directly through TIDAL, not Apple or Google Play.

    For a SheerID document or verification problem, follow the contact information shown in the SheerID process.

    Canceling a Subscription vs. Deleting a TIDAL Account

    These are different actions.

    Canceling the subscription stops future subscription renewal while preserving the underlying account and saved library.

    Deleting the account can permanently remove or anonymize:

    • Account information
    • Favorites
    • Playlists
    • Listening history
    • Public profile
    • Purchased content
    • TIDAL Upload information

    TIDAL provides self-service account deletion through its mobile apps and account profile page.

    Download receipts and preserve any information that may be needed before deleting the account. Account deletion may not resolve a separate subscription still billed through Apple, Google Play or another provider.

    Fake TIDAL Customer Service Scams

    Be cautious when someone:

    • Advertises an unofficial TIDAL phone number
    • Claims that payment is required to cancel a subscription
    • Requests gift cards or cryptocurrency
    • Asks for remote access to a phone or computer
    • Requests a password or verification code
    • Promises an immediate refund for an advance fee
    • Sends an unfamiliar login or refund link
    • Requests a complete card or bank-account number

    Open TIDAL.com or support.tidal.com directly. TIDAL does not publish a general customer-service telephone number.

    How to Escalate a TIDAL Complaint

    1. Determine whether TIDAL, Apple, Google Play, a carrier or another partner controls the billing.
    2. Open the TIDAL virtual assistant.
    3. Submit a detailed support request when the assistant does not resolve the issue.
    4. Provide account and billing information privately.
    5. Ask for or save the support-request number.
    6. Save emails, invoices, screenshots and cancellation confirmation.
    7. Reply through the existing case rather than opening repeated unrelated requests.
    8. Email support@tidal.com with the support number and a concise summary.
    9. Direct-message @TIDALSupport without posting private account information publicly.
    10. Contact the payment provider for a genuinely unauthorized or eligible unresolved transaction.

    Formal legal notices may be sent according to TIDAL’s current terms to TIDAL Legal Department, 799 Broadway, 12th Floor, New York, NY 10003. That address is not the first route for routine account, streaming or refund questions.

    A review submitted to CustomerServiceNumbers.com does not contact TIDAL, cancel a subscription, stop a billing date, delete an account or issue a refund.

    TIDAL Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published TIDAL customer reviews and no established customer rating.

    Because no reviews are visible, this page does not claim that subscribers currently praise or complain about TIDAL’s audio quality, subscriptions, billing, app performance, refunds or customer support.

    New reviews can help readers understand current experiences involving:

    • Virtual-assistant and support-request responses
    • Subscription cancellation
    • Charges after cancellation
    • Duplicate charges
    • Apple and Google Play billing
    • Refund requests
    • Account recovery
    • Password and security problems
    • App playback and downloads
    • Family and Student plans

    Frequently Asked Questions About TIDAL Customer Service

    Does TIDAL have a customer-service phone number?

    TIDAL does not currently publish a general customer-service telephone number. Use its Help Center, virtual assistant, support-request form or support email.

    Is TIDAL customer support available 24/7?

    TIDAL’s virtual assistant is available 24 hours a day. This does not guarantee access to a live representative at every hour.

    What are @TIDALSupport hours?

    TIDAL currently lists support through direct messages on X daily from 6 a.m. to 9 p.m. Eastern Time.

    What is the TIDAL support email?

    Email support@tidal.com. The official support-request form is generally the better route for opening a documented case.

    How do I cancel TIDAL?

    Direct subscribers can cancel through account.tidal.com. Apple, Google Play and partner subscribers must cancel through the company that bills them.

    Does deleting the TIDAL app cancel the subscription?

    No. Deleting the app does not stop subscription renewal.

    Can TIDAL refund an Apple subscription?

    No. Apple controls refunds for subscriptions purchased through Apple.

    Does TIDAL provide refunds in the United States?

    TIDAL’s current U.S. policy generally treats subscription payments as nonrefundable. Contact support when the charge may be duplicated, unauthorized or caused by a billing error.

    Why did TIDAL charge me twice?

    Possible explanations include multiple accounts, separate direct and app-store subscriptions, a 30-day billing cycle or a retry of a failed payment.

    Why did I receive two TIDAL charges in one month?

    TIDAL bills every 30 calendar days, which can occasionally place two renewal dates in the same calendar month.

    How do I find the email address connected to my TIDAL account?

    Submit a support request with possible email addresses, the username, billing provider, charge dates and partial payment information.

    How many offline devices does TIDAL allow?

    TIDAL currently allows offline downloads on as many as five registered devices.

    How many members can join a TIDAL Family Plan?

    The primary account holder can add as many as five family members. Members must have accounts registered in the same country.

    Who owns TIDAL?

    TIDAL is part of Block, Inc. TIDAL Music LLC is the service entity named for U.S. subscribers in the current terms.

    Is 540 W. 26th Street still TIDAL’s contact address?

    That address is not published in TIDAL’s current support, privacy or U.S. terms. The current U.S. terms provide 799 Broadway, 12th Floor, New York, NY 10003 for formal legal notices.

    Related Music Streaming Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official support routes, cancellation instructions, billing guidance, refund information and customer reviews.

    We are not affiliated with TIDAL, TIDAL Music LLC, TIDAL Music AS, Block, Apple, Google Play, a mobile carrier or payment provider.

    Share Your TIDAL Customer Service Experience

    Have you contacted TIDAL about cancellation, duplicate charges, a refund, account access, app playback, downloads, a Family Plan or Student verification? Leave a factual review below and explain which billing provider and support route were involved, the approximate response time and whether the issue was resolved.

    Comments are moderated. Do not include passwords, verification codes, account emails, telephone numbers, full payment details, invoices, billing addresses, private playlists, identification documents, case numbers or private correspondence.

    Page Update Note

    This TIDAL customer-service page was reviewed and updated on July 17, 2026. The update verified TIDAL’s current virtual-assistant, support-request, email and X contacts; removed the outdated New York address; clarified direct and third-party cancellation; and added current guidance for refunds, duplicate charges, account security, offline devices, Family plans, Student verification and account deletion.

    Last Updated: July 17, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with TIDAL, TIDAL Music LLC, TIDAL Music AS, Block, Apple, Google Play, a mobile carrier or payment provider. TIDAL does not provide customer support through this website.

    Support channels, service hours, subscription plans, prices, billing cycles, refund rules, app features, offline-device limits, Student verification and partner policies can change. Review the affected account, receipt, app-store subscription, current TIDAL terms and official Help Center for controlling information.

    This page cannot access an account, cancel a subscription, stop a renewal, synchronize an Apple purchase, recover a password, approve a refund, delete an account or restore playlists.

  • iHeartRadio Customer Service, Subscription Cancellation, Billing, App and Account Help

    iHeartRadio customer service can help with subscription cancellation, billing, login problems, app streaming, missing stations, podcasts, contests, privacy requests and account deletion. iHeartRadio does not publish a general customer-service phone number. Use the official Help Center and online support request form.

    Cancel a paid subscription through the company that bills it, such as iHeart.com, Apple, Google Play, Amazon or Roku. Deleting the iHeartRadio app or deleting the account does not automatically stop recurring charges.

    How to Contact iHeartRadio Customer Service

    The Help Center and support form can be accessed at any time, but iHeart does not currently publish fixed live-agent hours or promise immediate 24/7 responses. Some users may be offered authenticated support chat after verifying their email.

    Does iHeartRadio Have a Customer-Service Phone Number?

    No. iHeartRadio does not publish a general telephone number for subscriptions, refunds, login recovery, streaming problems, missing stations, podcast questions or account deletion.

    Telephone numbers found on local iHeart station pages normally belong to:

    • A station studio
    • A local business office
    • Advertising sales
    • A promotions department
    • Prize pickup
    • An FCC public-file contact

    Those numbers do not provide general iHeartRadio app or subscription support.

    Best iHeartRadio Support Route by Issue

    • Cannot log in: Reset the password or submit an account support request.
    • Password-reset email is missing: Request a new reset through iHeart.com and check spam folders.
    • Subscription cancellation: Cancel through iHeart.com, Apple, Google Play, Amazon or Roku, depending on the billing source.
    • Unexpected subscription charge: Identify the billing company from the receipt or statement, then contact the correct support provider.
    • Refund request: Contact the company that processed the payment.
    • Payment method update: Update it through iHeart settings or the applicable app store.
    • App will not play: Update the app, check the network and submit a technical-support request.
    • Station is missing or unavailable: Search for the station again and determine whether the problem is regional, temporary or station-specific.
    • Local station contest: Contact the station’s promotions department and review the specific contest rules.
    • Local prize pickup: Follow the instructions supplied by the winning station.
    • Podcast will not play: Check another episode and device, then contact iHeartRadio support.
    • Podcast creator or RSS-feed issue: Review iHeart’s podcast submission guidance and the hosting provider’s feed settings.
    • Delete an account: Cancel every active subscription first, then use the account deletion process.
    • Privacy-rights request: Use the privacy portal or privacy telephone number.
    • Immediate safety concern: Contact local emergency services rather than waiting for streaming-app support.

    Information to Have Before Contacting iHeartRadio

    For an Account or Login Problem

    • Email address connected with the account
    • Facebook or Google login method, when applicable
    • Approximate account-creation date
    • Last successful login date
    • Exact error message
    • Device and operating system
    • Browser or app version
    • Steps already attempted
    • Screenshot with private information removed

    For a Subscription or Billing Problem

    • iHeart plan name
    • Billing platform
    • Purchase date
    • Renewal date
    • Amount and currency
    • Receipt or order number
    • Email used for the purchase
    • Cancellation date
    • Cancellation confirmation
    • Whether the transaction is pending or completed
    • Last four card digits when requested through private support

    For a Streaming or App Problem

    • Device type
    • Operating system
    • iHeart app version
    • Wi-Fi or cellular connection
    • Station, podcast or playlist involved
    • Date and approximate time
    • Error message
    • Whether other audio apps work
    • Whether iHeart.com works in a browser
    • Whether the problem affects all content or one station

    Do not include a password, one-time verification code, complete card number, home address, private receipt, contest tax document or account-security information in a public review.

    What Is iHeartRadio?

    iHeartRadio is an audio streaming service owned and operated through iHeartMedia and its affiliates. It provides access to:

    • Live AM and FM radio streams
    • Artist radio
    • Personalized stations
    • Music playlists
    • Podcasts
    • News and talk programming
    • Sports audio in supported locations
    • Local station contests and promotions
    • Mobile, web, television, smart-speaker and vehicle listening

    Free and paid features vary by device, location, platform and subscription level.

    Is iHeartRadio Free?

    Yes. iHeart offers a free service for listening to supported live stations, podcasts, Artist Radio and other available content. Data charges from a wireless carrier or internet provider can still apply.

    Paid plans add features such as commercial-free participating stations, unlimited skips, playlists, on-demand music and offline listening.

    Current iHeartRadio Plans and Prices

    Current published U.S. monthly prices include:

    • Free: No iHeart subscription fee
    • iHeartRadio Plus: $5.99 through supported non-iOS billing or $6.99 through the iOS App Store
    • iHeartRadio All Access: $11.99 through iHeart.com, Google Play, Amazon or Roku, or $12.99 through the iOS App Store
    • All Access Family Plan: $14.99 per month

    Prices, taxes, promotional offers, supported platforms and plan benefits can change. The checkout screen and applicable app-store terms control the purchase.

    iHeartRadio Plus

    Current Plus features can include:

    • Commercial-free streams from participating broadcast stations
    • Ad-free playlists and Artist Radio
    • No standard skip limit
    • Unlimited personalized playlists

    Commercial-free availability does not necessarily apply to every live station, program, news broadcast, sports event, podcast or third-party advertisement.

    iHeartRadio All Access

    All Access generally includes Plus features along with:

    • Search and play supported songs on demand
    • Play supported albums and playlists
    • Save and replay supported songs
    • Download supported music for offline listening in the mobile app

    Content availability can change because of licensing, artist, publisher, label, regional and platform restrictions.

    iHeartRadio Family Plan

    The paying account holder can invite up to five family members. Current subscription terms require family members to live in the same household and be at least 13 years old.

    Only the paying account holder can:

    • Add or remove family members
    • Manage billing
    • Change the plan
    • Cancel the Family Plan

    A person with an existing Apple, Google Play, Amazon or Roku subscription may need to cancel that plan and wait until the billing period ends before joining a Family Plan.

    iHeartRadio Free Trial and Automatic Renewal

    A free trial generally requires a valid payment method. Unless canceled before the trial ends, the selected paid plan automatically begins and the payment method is charged.

    Important points include:

    • A payment card may qualify for only one free trial.
    • A card previously used for a trial may be charged immediately.
    • Trial terms and length can vary.
    • Deleting the app does not cancel the trial.
    • Cancel through the billing platform before the trial expires.
    • Save the cancellation confirmation.

    How to Identify Who Bills the Subscription

    Search the email receipt and bank or card statement for the billing source.

    The subscription may be billed by:

    • iHeart or its payment processor
    • Apple
    • Google Play
    • Amazon
    • Roku

    The billing provider normally controls cancellation, payment updates, receipts and refund review.

    How to Cancel an iHeart.com Subscription

    1. Sign in to the correct account at iHeart.com.
    2. Open Account Settings.
    3. Find Subscription.
    4. Select Change Plan.
    5. Select Cancel Subscription.
    6. Select Cancel Plan to confirm.
    7. Save the displayed expiration date and confirmation.

    Access normally continues until the end of the current billing period or free trial.

    How to Cancel iHeartRadio on an iPhone or iPad

    1. Open Apple Settings.
    2. Tap the Apple account name.
    3. Select Subscriptions.
    4. Select iHeartRadio.
    5. Tap Cancel Subscription.
    6. Save the confirmation.

    If the cancel option is not displayed, the Apple subscription may already be canceled or may be billed through another provider.

    How to Cancel Through Google Play

    1. Open Google Play.
    2. Confirm that the correct Google account is active.
    3. Open Payments & Subscriptions.
    4. Select Subscriptions.
    5. Select iHeartRadio.
    6. Select Cancel Subscription.
    7. Complete the confirmation.

    How to Cancel an Amazon iHeartRadio Subscription

    1. Open the Amazon Appstore or Amazon subscription settings.
    2. Sign in to the Amazon account used for the purchase.
    3. Open Subscriptions.
    4. Select Manage beside iHeartRadio.
    5. Turn off automatic renewal.
    6. Save the change.

    How to Cancel iHeartRadio Through Roku

    1. Highlight the iHeartRadio channel on the Roku home screen.
    2. Press the star button on the Roku remote.
    3. Select Manage Subscription.
    4. Select Cancel Subscription.
    5. Confirm the cancellation.
    6. Save the displayed access-end date.

    A Roku subscription can also be managed through the Roku account website.

    Canceling Does Not Immediately Remove Paid Access

    Cancellation normally stops the next renewal. Paid features continue until the current subscription period ends.

    After the period ends, the account normally returns to the free service.

    Does iHeartRadio Give Prorated Refunds?

    For a direct paid subscription, current subscription terms say iHeart generally does not return the unused portion of the subscription fee after cancellation unless applicable law requires a refund.

    Refund handling can differ for purchases billed through:

    • Apple
    • Google Play
    • Amazon
    • Roku

    Contact the billing provider promptly for:

    • Duplicate charge
    • Charge after confirmed cancellation
    • Unauthorized transaction
    • Wrong subscription plan
    • Trial charged after timely cancellation
    • Payment applied to the wrong account

    Unexpected or Unrecognized iHeartRadio Charge

    An unfamiliar charge may involve:

    • A free trial converting to a paid plan
    • An automatic monthly renewal
    • A second iHeart account
    • An Apple, Google, Amazon or Roku subscription
    • A Family Plan
    • A subscription purchased by another household member
    • An unauthorized transaction
    1. Search every email account for an iHeart receipt.
    2. Review Apple, Google Play, Amazon and Roku subscriptions.
    3. Sign in to every possible iHeart account.
    4. Review the billing history.
    5. Cancel any unwanted recurring plan.
    6. Submit a support request to the billing provider.
    7. Contact the bank promptly if the completed charge remains unauthorized.

    How to View iHeartRadio Billing History

    1. Sign in at iHeart.com.
    2. Open Account Settings.
    3. Find Subscriptions.
    4. Select Billing History.

    Billing handled through an app store may appear only in that provider’s purchase history.

    How to Update the Payment Method

    Direct iHeart.com Billing

    1. Sign in at iHeart.com.
    2. Open Account Settings.
    3. Under Subscription, select Update Payment.
    4. Enter the new billing information.
    5. Select Update & Save.

    Third-Party Billing

    Update the payment method through Apple, Google Play, Amazon or Roku when that provider bills the subscription.

    Deleting the App Does Not Cancel iHeartRadio

    These actions are different:

    • Uninstalling the app: Removes the app from the device but does not cancel billing.
    • Logging out: Ends the current app session but does not cancel billing.
    • Canceling the subscription: Stops the next renewal through the billing provider.
    • Deleting the account: Removes the iHeart account through the deletion process but does not automatically cancel third-party billing.

    Cancel the subscription before deleting the account.

    Forgotten iHeartRadio Password

    1. Open the official iHeart password-reset page.
    2. Enter the account email address.
    3. Check the inbox and spam folder.
    4. Use the newest reset message.
    5. Request a new reset if the link has expired.
    6. Create a unique password.

    Errors such as missing, invalid or expired access token generally mean that a new reset link is required.

    Password-Reset Email Is Not Arriving

    • Check spam, junk and promotional folders.
    • Request the reset through iHeart.com rather than only through the app.
    • Try other email addresses that may have been used.
    • Confirm whether the account was created through Google or Facebook.
    • Wait before submitting repeated requests.
    • Add iHeart messages to the allowed-sender list.
    • Contact support if the account still cannot be located.

    Too Many Repeated Login Attempts

    Repeated unsuccessful attempts can temporarily restrict login.

    Stop trying different passwords, wait before attempting again and use the official password-reset process. Continued failed attempts can make it harder to determine whether the problem is a wrong password, wrong email or account created through another sign-in provider.

    Logging In With Google or Facebook

    An account originally created through Google or Facebook may require that same provider for login.

    To add an ordinary email and password:

    1. Sign in through Google or Facebook.
    2. Open iHeart account settings.
    3. Find the Account section.
    4. Select Add Email.
    5. Create a password and add the email address.

    A school, workplace or filtered network may block Google or Facebook login. Try another trusted network.

    How to Change an iHeart Account Email

    1. Sign in to iHeart.com.
    2. Open Account Settings.
    3. Select the edit icon beside the current email.
    4. Enter the password.
    5. Enter the new email address.
    6. Confirm the change.
    7. Refresh the account page.

    Secure both the old and new email accounts if unauthorized access is suspected.

    iHeartRadio Account May Have Been Hacked

    Warning signs include:

    • Password-reset messages you did not request
    • Email address changed
    • Unknown playlists or listening activity
    • Subscription changes
    • Unrecognized devices
    • Unexpected billing
    1. Secure the connected email account.
    2. Change the email password.
    3. Reset the iHeart password.
    4. Use a password not used elsewhere.
    5. Review subscription and billing activity.
    6. Contact the payment provider about unauthorized charges.
    7. Submit an iHeart support request.

    How to Delete an iHeart Account

    iPhone and Android

    1. Cancel every active subscription.
    2. Open the iHeart app.
    3. Open Settings.
    4. Select Account.
    5. Select Manage Account.
    6. Select Delete iHeart Account.
    7. Continue through the confirmation screens.
    8. Select Delete Account.

    Other Platforms

    Use iHeart’s account-deletion support instructions or submit a privacy request.

    Account deletion may remove saved stations, playlists, listening history, followed podcasts and other personalized account data. Download or record information needed before deleting.

    iHeart Privacy and Personal-Data Requests

    Depending on residence and applicable law, consumers may be able to request:

    • Access to personal information
    • Correction of inaccurate information
    • Deletion of personal information
    • Opt-out of certain data sales or sharing
    • Opt-out of targeted advertising
    • Appeal of a denied privacy request

    The privacy telephone number does not cancel a subscription or troubleshoot the app. Complete billing cancellation separately.

    iHeartRadio App Will Not Play

    1. Confirm the device has an internet connection.
    2. Try another station or podcast.
    3. Switch between Wi-Fi and mobile data.
    4. Update the iHeart app.
    5. Update the device operating system.
    6. Close and reopen the app.
    7. Restart the device.
    8. Sign out and sign back in.
    9. Try iHeart.com in a browser.
    10. Reinstall the app after confirming login access.

    Record the exact error and whether it affects all content or only one station.

    No Sound From iHeartRadio

    • Check the device volume.
    • Confirm the device is not muted.
    • Check Bluetooth and connected speakers.
    • Disconnect headphones and test the device speaker.
    • Confirm that another audio app works.
    • Check the station or episode on another device.
    • Restart the app and device.
    • Review browser tab and system audio settings.

    iHeartRadio Keeps Buffering or Stopping

    Buffering can result from:

    • Weak Wi-Fi
    • Mobile data congestion
    • VPN or proxy use
    • Power-saving settings
    • Background-app restrictions
    • Outdated app
    • Browser extensions
    • Station-side streaming interruption

    Test another network and another station before reinstalling the app.

    iHeart.com Browser Problems

    • Update the browser.
    • Allow required cookies and scripts.
    • Clear iHeart site data.
    • Disable conflicting extensions temporarily.
    • Try a private browsing window.
    • Try another supported browser.
    • Confirm that workplace or school filtering is not blocking audio.
    • Check system and tab volume.

    Station Is Missing or Will Not Play

    A station may be unavailable because:

    • The station changed its stream.
    • The station temporarily stopped online broadcasting.
    • Local licensing restrictions apply.
    • Sports or other programming is blacked out.
    • The station changed ownership, format or call letters.
    • The stream is temporarily under maintenance.
    • The station is unavailable on the listener’s device or location.

    Search by call letters, station name, city and frequency. Contact the local station when only that station is affected.

    Live Sports Are Unavailable

    Sports streams can be affected by league rights, geographic restrictions and blackout rules.

    Try:

    • Allowing location access for the iHeart app
    • Using the device’s current location
    • Disabling a VPN or proxy
    • Checking the league’s blackout information
    • Trying the station outside the restricted event period

    A paid plan does not necessarily override sports blackout rules.

    Podcast Episode Is Missing or Will Not Play

    • Confirm that the episode still appears on the show page.
    • Try another episode.
    • Check the publisher’s official feed.
    • Refresh the app.
    • Remove and re-follow the podcast.
    • Check whether the episode was downloaded incompletely.
    • Try iHeart.com or another device.
    • Contact support with the show and episode title.

    Podcast publishers can remove or replace episodes, and iHeart may not control every feed update.

    Downloaded Podcasts or Music Are Missing

    Downloaded content can disappear after:

    • Signing into another account
    • Reinstalling the app
    • Clearing app storage
    • Subscription expiration
    • Content removal
    • Device storage cleanup
    • Changing devices

    Downloads are generally stored on the device and are not guaranteed to transfer to another device.

    Saved Stations, Playlists or Podcasts Are Missing

    Confirm that the correct iHeart account is signed in. Saved and followed content appears in Your Library.

    A duplicate account may be created when the listener signs in with a different email, Google account or Facebook account.

    iHeartRadio on Smart TVs and Streaming Devices

    iHeart supports various connected devices, including certain:

    • Roku devices
    • Amazon Fire TV devices
    • Samsung televisions
    • VIZIO SmartCast televisions
    • Android TV devices

    For login or playback problems:

    1. Update the television or streaming device.
    2. Update the iHeart app.
    3. Confirm that the phone and television use the same Wi-Fi network when pairing.
    4. Restart the device.
    5. Remove and reinstall the app.
    6. Confirm the correct account.
    7. Check whether the subscription is billed separately through Roku or Amazon.

    iHeartRadio in a Vehicle

    iHeart may be available through:

    • Apple CarPlay
    • Android Auto
    • Automaker infotainment systems
    • Bluetooth audio

    Vehicle problems may involve the phone, cable, Bluetooth connection, vehicle software, data connection or iHeart app.

    Do not troubleshoot or enter account information while driving.

    Local iHeart Station Contest or Prize Help

    Local station contests are governed by the station’s specific contest rules. Contact the station rather than general iHeartRadio app support for:

    • Contest eligibility
    • Entry confirmation
    • Winner notification
    • Prize pickup
    • Affidavits
    • Tax documents
    • Age or residency requirements
    • Local promotions

    Use the station’s official website and contact page. Do not call an unofficial number from a social-media comment or unexpected message.

    iHeart Contest and Prize Scams

    Be cautious when someone claims that you won an iHeart or local station prize and:

    • Requests a fee before releasing it
    • Requests gift cards or cryptocurrency
    • Requests an online-banking password
    • Asks for a one-time login code
    • Sends an unofficial claim link
    • Claims immediate payment is required
    • Refuses to identify the station and contest
    • Contacts you from an unrelated email domain

    Verify the prize with the station using the contact information on its official website.

    Fake iHeartRadio Customer-Service Numbers

    iHeartRadio does not publish general telephone support. A website or advertisement claiming to offer an iHeartRadio support number may be unofficial or fraudulent.

    Fake support agents may request:

    • Password
    • Email verification code
    • Apple, Google, Amazon or Roku login
    • Remote access to a device
    • Payment to cancel a subscription
    • Gift cards or cryptocurrency
    • Complete card or bank information

    Use only the official Help Center and billing provider.

    How to Escalate an iHeartRadio Complaint

    1. Identify the account, subscription, station, podcast or device involved.
    2. Determine who bills the subscription.
    3. Search the official Help Center.
    4. Submit the correct support form.
    5. Use the email connected with the account.
    6. Include the device, error, receipt or cancellation details needed for the issue.
    7. Save the support confirmation.
    8. Reply in the same support thread.
    9. Contact Apple, Google, Amazon or Roku when that company processed the payment.
    10. Contact the local station for station contests, prizes or programming.
    11. Use the San Antonio corporate or legal address only after ordinary support routes have been attempted.

    A review posted on CustomerServiceNumbers.com does not cancel a subscription, restore an account, issue a refund, enter a contest, claim a prize or contact iHeartRadio.

    iHeartRadio Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published iHeartRadio reviews and no established customer-service rating trend.

    The previous version of this page included generalized claims about station selection, personalized listening, app performance, subscription management and support responsiveness. Those statements were not based on reviews published on this page.

    New reviews can help readers understand current experiences involving:

    • Subscription cancellation
    • Free trials and renewals
    • Apple, Google Play, Amazon and Roku billing
    • Refund requests
    • Login and password recovery
    • App streaming
    • Missing stations and podcasts
    • Smart TV and vehicle listening
    • Contests and local station prizes
    • Account deletion
    • Privacy requests
    • Support response times

    Frequently Asked Questions About iHeartRadio Customer Service

    What is the iHeartRadio customer-service phone number?

    iHeartRadio does not publish a general customer-service phone number. Use the official Help Center and Contact Us form.

    Is iHeartRadio support available 24 hours?

    The Help Center and online form are available at any time, but iHeart does not publish fixed live-agent hours or promise immediate 24/7 responses.

    What is the iHeartRadio corporate phone number?

    iHeartMedia’s corporate switchboard is 1-210-822-2828. It is not regular subscription or app support.

    Where is iHeartRadio headquartered?

    iHeartMedia’s principal executive offices are at 20880 Stone Oak Parkway, San Antonio, Texas 78258.

    Is iHeartRadio free?

    Yes. iHeart offers a free listening service. Plus, All Access and Family Plan subscriptions add paid features.

    How much is iHeartRadio Plus?

    The current published price is $5.99 monthly through supported non-iOS billing or $6.99 through the iOS App Store.

    How much is iHeartRadio All Access?

    The current published price is $11.99 through iHeart.com, Google Play, Amazon or Roku, or $12.99 through Apple’s iOS App Store.

    How do I cancel iHeartRadio?

    Cancel through iHeart.com, Apple, Google Play, Amazon or Roku, depending on the provider that bills the subscription.

    Will deleting the app cancel my subscription?

    No. Uninstalling the app does not stop recurring billing.

    Will deleting my iHeart account cancel billing?

    No. Cancel every subscription first, then delete the account.

    Does iHeartRadio give refunds after cancellation?

    Direct subscription terms generally do not provide prorated refunds for unused time unless required by law. Third-party purchases follow the billing provider’s refund rules.

    How do I reset my iHeartRadio password?

    Use the official password-reset page at iHeart.com and request a new link if the previous one expired.

    Why is an iHeart station unavailable?

    The station may have changed its stream, stopped online broadcasting, encountered a temporary outage or restricted certain programming by location.

    Who handles a local iHeart station contest?

    The individual station’s promotions department handles its contests, prize pickup and specific rules.

    What is the iHeart privacy phone number?

    The privacy-rights number is 1-800-317-8708. It is not general customer service.

    Related Music, Radio and Streaming Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official support routes, subscription instructions, billing guidance, account help, privacy resources, scam warnings and reader reviews.

    We are not owned by iHeartMedia, iHeartRadio, Apple, Google, Amazon, Roku, a local radio station, podcast publisher, advertiser or payment processor.

    Share Your iHeartRadio Customer Service Experience

    Have you contacted iHeartRadio about subscription cancellation, an unexpected charge, login recovery, app streaming, a missing station, podcast playback, a contest, account deletion or a privacy request? Leave a factual review below and explain the plan, billing provider, device, support route, approximate response time and whether the issue was resolved.

    Comments are moderated. Do not include a password, one-time verification code, complete receipt, card number, home address, telephone number, contest affidavit, tax form, private support correspondence or personal information about a station employee or another listener.

    Page Update Note

    This iHeartRadio customer-service page was reviewed and updated on July 16, 2026. The update confirmed that iHeartRadio does not publish general telephone support, replaced the former New York address with iHeartMedia’s current San Antonio headquarters, added current plan prices and platform-specific cancellation instructions, expanded account, billing, streaming, contest and privacy guidance and removed unsupported review claims.

    Last Updated: July 16, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with iHeartMedia, iHeartRadio, Apple, Google, Amazon, Roku, a local radio station, podcast publisher, advertiser or payment processor. iHeartRadio does not provide customer support through this website.

    Support routes, subscription prices, features, billing providers, refund rules, app compatibility, station availability, podcast content, contest rules, privacy rights and corporate information can change. Review the current iHeart Help Center, subscription terms, account settings, app-store terms and applicable station contest rules for controlling information.

    This page cannot cancel a subscription, issue a refund, access an account, restore a playlist, repair an app, add a station, enter a contest, award a prize, delete personal information or resolve a billing dispute. It is not legal, financial, privacy, cybersecurity, contest or payment-dispute advice.

  • Reach Pandora Customer Service – Reviews And Complaints

    Before subscribing to Pandora Streaming, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Pandora is a popular music streaming service that offers personalized radio stations and on-demand music streaming based on users’ favorite artists, songs, and genres.

    How to Contact Pandora Streaming

    You can reach Pandora customer service using the following details:

    • Phone Number: 1-510-451-4100
    • Email Support: Pandora offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 6 PM PT
    • Corporate Address: Pandora Media, LLC, 2100 Franklin Street, Suite 700, Oakland, CA 94612
    • Website: https://www.pandora.com/

    Pandora Streaming Customer Support Reviews and Complaints

    When considering subscribing to Pandora Streaming, it’s helpful to review their customer service feedback. Pandora competes with other music streaming services like Spotify, Apple Music, and Amazon Music. Customer reviews often highlight the personalized music experience, ease of use, and customer service provided by Pandora, particularly for those who enjoy discovering new music and creating custom playlists. However, some complaints focus on issues related to customer service, subscription management, and ad interruptions on the free tier.
    Comparing Pandora Streaming with other music streaming services can help you determine which offers the best music selection, pricing, and customer support for your listening needs.

    Other companies in the music and music streaming industry include: iHeart Radio, Tidal, Napster, and Virtual DJ.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with Pandora Streaming. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Spotify Customer Service, Support, Billing, Reviews and Complaints

    Spotify is a music, podcast, and audiobook streaming service offering free and paid Premium plans. Customers may need Spotify support for account access, Premium billing, subscription cancellations, refunds, hacked accounts, app problems, playlist issues, Family or Duo plans, gift cards, payment errors, suspicious emails, and unresolved complaints.

    How to Contact Spotify Customer Service

    Important Spotify Phone Support Warning

    Spotify states that it does not currently offer customer support by phone. Be careful with third-party websites, search-result phone numbers, social media comments, or callers claiming to be Spotify phone support. Do not give your Spotify password, payment information, verification codes, remote device access, or gift card numbers to anyone claiming they can fix your Spotify account by phone.

    Best Ways to Get Help from Spotify

    The best way to contact Spotify depends on the issue. For billing, Premium plan, account, refund, app, or login problems, start with the Spotify Support Center and use the Contact Us page if the help article does not solve the problem. For community troubleshooting, use the Spotify Community. Artists, podcasters, creators, and audiobook authors should use the separate Spotify support resources created for those account types.

    For Billing, Premium, or Subscription Problems

    Use Spotify’s account page to manage your plan, check your receipts, change payment details, cancel Premium, or review your subscription. If you are being charged but your account shows Spotify Free, you may have Premium on a different Spotify account or through a partner company such as a mobile provider, internet provider, Apple, Google Play, or another billing partner.

    For Canceling Spotify Premium

    Spotify says Premium can usually be canceled from the account page by going to your plan and choosing the cancellation option. If your plan is billed through a partner company, you may need to cancel through that partner’s contact link shown in your Spotify account payment section. Deleting the Spotify app does not cancel a Premium subscription.

    For Refund Requests

    Spotify refund eligibility depends on the type of purchase, subscription, billing method, location, and whether the charge was billed directly by Spotify or by a third party. Save your receipt, billing date, account email, payment method, and cancellation confirmation before contacting support.

    For Hacked Account or Login Problems

    If you believe your Spotify account was hacked, use Spotify’s hacked-account help page and change the password for your Spotify account and any other account that used the same password. If your email address, payment method, playlists, profile, or plan were changed without permission, contact Spotify support through the official support page.

    For Suspicious Emails or Fake Spotify Messages

    Spotify says suspicious emails should be forwarded to spoof@spotify.com and then deleted. Spotify says it will not ask for payment information, passwords, Social Security numbers, tax identification numbers, third-party payments, or software downloads by email.

    What to Have Ready Before Contacting Spotify

    • Your Spotify account email address or username
    • The payment date and charge amount
    • Receipt number or transaction details
    • Whether you subscribed through Spotify, Apple, Google Play, a mobile carrier, internet provider, or another partner
    • Plan type, such as Premium Individual, Duo, Family, Student, Basic, or Free
    • Screenshots of billing, login, app, or error messages
    • Device type, app version, and operating system if the issue involves playback or app problems
    • A clear explanation of the issue and the resolution you are requesting

    Spotify Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 3 Spotify reviews with an overall rating of 3.0 out of 5 stars. The live CSN review sentiment is mixed but complaint-heavy. Two reviewers complain about unauthorized or unwanted monthly charges and difficulty finding customer support. Another review comments on users mistaking CustomerServiceNumbers.com for Spotify itself.

    Because the visible CSN reviews are older, customers should read the individual comments and consider leaving a current review below if they have recently contacted Spotify about billing, Premium cancellations, refunds, hacked accounts, app problems, playlist issues, account access, or complaint resolution.

    Common Spotify Customer Complaints

    Customers searching for Spotify customer service often need help with:

    • Canceling Spotify Premium
    • Unexpected monthly subscription charges
    • Charges after cancellation
    • Refund requests
    • Being charged on the wrong Spotify account
    • Premium not working after payment
    • Family or Duo plan problems
    • Login, password, or account recovery problems
    • Hacked accounts or suspicious account activity
    • App playback, downloads, or device troubleshooting
    • Gift card or promotional offer issues
    • No phone number for live customer support

    Spotify Billing and Unknown Charge Help

    If you see a Spotify charge you do not recognize, check every email address, phone-number login, Apple ID, Google Play account, PayPal account, mobile carrier account, and family member account that may be connected to Spotify. A charge can also come through a partner plan, mobile billing, app-store billing, or another Spotify account.

    If you still cannot identify the charge, contact Spotify support through the official Contact Us page. If Spotify cannot identify the charge or you believe your payment method was used without authorization, contact your bank, card issuer, PayPal, Apple, Google Play, or the billing partner connected to the charge.

    Spotify App and Playback Help

    If Spotify is not playing, skipping, crashing, failing to download, or showing a connection error, try restarting the app, updating the app, restarting the device, and checking your internet connection. If reinstalling the app, remember that downloaded songs and podcasts may need to be downloaded again.

    Spotify Family, Duo, Student, and Partner Plan Help

    Spotify Family and Duo plans are controlled by the plan manager. If you are a plan member, leaving the plan does not necessarily cancel the paid subscription for the plan manager. If your Premium plan is managed through a mobile carrier, internet provider, student verification partner, Apple, Google Play, or another company, you may need to manage billing through that partner.

    Spotify Scam and Safety Warning

    Be careful with fake Spotify support numbers, phishing emails, fake login pages, suspicious playlist-promotion offers, fake copyright notices, and messages asking for your password or payment details. Spotify says suspicious emails may come from senders that do not end in @spotify.com or may ask you to click links, download files, or provide sensitive information.

    If you think your account or payment details were compromised, reset your password, change the password on any other sites where you used the same password, review account activity, and contact your bank or payment provider if financial details may have been exposed.

    How to Escalate a Spotify Problem

    If your Spotify issue is not resolved after your first support contact, take these steps:

    1. Save your support messages, receipts, screenshots, account email, and cancellation confirmations.
    2. Check whether your charge was billed directly by Spotify or through Apple, Google Play, PayPal, a carrier, or another partner.
    3. Use the official Spotify Contact Us page and clearly describe the issue, the charge date, the charge amount, and the account involved.
    4. Ask for written confirmation of any cancellation, refund decision, account recovery, billing correction, or security action.
    5. If the issue involves app-store billing, open a support request with Apple or Google Play as well.
    6. If the issue involves an unauthorized charge and Spotify or the billing partner does not resolve it, contact your card issuer, bank, or PayPal for dispute options.
    7. If the issue involves phishing, forward suspicious emails to spoof@spotify.com and delete the message.

    Related Music and Streaming Customer Service Pages

    Related Corporate Office Page

    Other Helpful Consumer Resources

    • ChargeOnMyCard.com – Look up confusing or unknown Spotify, streaming, and subscription charges.
    • ThinkItsAScam.com – Research suspicious Spotify messages, fake support numbers, and phishing scams.
    • ZeroStars.org – Read and share customer complaints and reviews.
    • CSNDB.com – Find additional customer service contact and support resources.
    • CorporateOfficeHeadquarters.com – Find company headquarters and corporate contact information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service information since 2004. Our pages are designed to help customers locate support options, understand common complaints, and share real customer service experiences. We are not affiliated with Spotify, Spotify USA Inc., Spotify AB, Apple, Google Play, PayPal, or any billing partner, and the information on this page is provided for consumer reference only.

    Share Your Spotify Customer Service Experience

    Have you contacted Spotify customer support recently? Share your experience below. Your review can help other customers understand how Spotify handles Premium billing, cancellations, refunds, hacked accounts, app issues, playlist problems, partner billing, subscription charges, and complaint resolution.

    Disclaimer: CustomerServiceNumbers.com is not affiliated with Spotify, Spotify USA Inc., Spotify AB, Apple, Google Play, PayPal, or any billing partner. Contact information may change, and customers should confirm details directly with Spotify when possible. Spotify states that it does not currently offer customer support by phone, so be careful with third-party phone numbers claiming to be Spotify customer service.

  • VirtualDJ Customer Service, Support, Licensing Help and Reviews

    Contact VirtualDJ customer service for help with software support, licensing, activation, account login, controller setup, technical issues, billing questions, and customer reviews. VirtualDJ is DJ software from Atomix Productions and support is primarily handled through the official VirtualDJ Help Center, online support, forums, manuals, and ticket/chat support.

    VirtualDJ Customer Service and Support

    Important VirtualDJ Support Note

    VirtualDJ generally directs users to its online support system rather than a public phone-support line for normal technical questions. The official support area includes help articles, manuals, video tutorials, forums, and online contact support. The company phone listed above may not be the best route for routine software, billing, activation, or account questions.

    Best Reasons to Contact VirtualDJ Support

    • Get help with a VirtualDJ license or activation problem
    • Ask which VirtualDJ license is needed for personal, Pro, or business use
    • Recover a VirtualDJ account or update an account email
    • Report a billing, renewal, or purchase issue
    • Ask about refund eligibility after a software purchase
    • Troubleshoot controller, mixer, sound card, or hardware setup problems
    • Get help with installation, updates, login errors, or software crashes
    • Find manuals, tutorials, plug-ins, skins, or technical forum help

    VirtualDJ Licensing, Billing, and Activation Help

    VirtualDJ offers different licensing options, and the correct license depends on how the software is being used. Personal/home use, professional DJ work, business use, and controller-related use may have different requirements. If you paid for a license but cannot activate it, sign in to the account used for the purchase and contact VirtualDJ support through the Help Center.

    Before contacting support, gather your VirtualDJ account email, purchase receipt, license type, device details, operating system, VirtualDJ build/version, controller model, error message, and a short explanation of the problem. Do not post license keys, serial numbers, passwords, or payment details in a public forum or review.

    VirtualDJ Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible VirtualDJ reviews. There are no visible customer reviews yet for this listing. If you have contacted VirtualDJ support, you can share your experience with licensing, billing, activation, refunds, login problems, controller setup, software errors, or online support response times.

    Privacy and Scam Warning

    Be careful with third-party websites, search ads, or unofficial support numbers claiming to fix VirtualDJ license or account problems. Use VirtualDJ’s official website and Help Center for support. Do not share your password, one-time verification code, license key, account email, payment card details, or purchase receipt with anyone you do not trust.

    Related Customer Service Numbers Pages

    Share Your VirtualDJ Customer Service Experience

    Have you contacted VirtualDJ or Atomix Productions about software support, licensing, account access, billing, activation, controller setup, technical issues, or refund questions? Share your review below to help other DJs and software users understand what to expect.

    Comments are moderated for profanity, spam, and personal information. Please keep your review factual and avoid posting passwords, license keys, account emails, payment details, private receipts, screenshots with personal data, or employee names.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with VirtualDJ, Atomix Productions, or Atomix Development.

    Disclaimer

    CustomerServiceNumbers.com is not associated with VirtualDJ, Atomix Productions, or Atomix Development. Contact information is provided for informational purposes. For account-specific software, license, billing, activation, refund, or technical-support questions, contact VirtualDJ directly through its official support channels.