Chrysler Roadside Assistance Phone Number

1-800-521-2779

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Before relying on Chrysler Roadside Assistance, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Chrysler Roadside Assistance is a service offered to Chrysler owners for emergency roadside support, including towing, battery jump-starts, and flat tire changes.

How to Contact Chrysler Roadside Assistance Phone Number

You can reach Chrysler Roadside Assistance using the following details:

Chrysler Roadside Assistance Support Reviews and Complaints

When considering using Roadside Assistance, it’s helpful to review their customer service feedback. Chrysler Roadside Assistance competes with other roadside assistance services like AAA, OnStar, and Allstate. Customer reviews often highlight the promptness and reliability of Chrysler Roadside Assistance phone number as well as the peace of mind it provides to Chrysler owners. However, some complaints focus on issues related to service availability and response times.
Comparing Chrysler Roadside Assistance with other services can help you determine which company offers the best support for your emergency roadside needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your roadside assistance provider. Competitors include Allstate, AAA, and AARP.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Chrysler Roadside Assistance.
Note: This website listing is not associated with Chrysler Roadside Assistance. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Chrysler Roadside Assistance does not provide support services directly through this website. For any questions or concerns about Chrysler Roadside Assistance services, contact their customer service representative directly.

Chrysler Roadside Assistance Issue

June 6, 2014

My husband and I were towing our 5th wheel as we were leaving for a 2-week vacation. Eighty-one miles from our home in Washington, there was a “pop” and smoke started coming from the engine compartment. We were able to pull over to the side of the road safely. To make a long story short, we contacted Roadside Assistance no less than 4 times through the button on the mirror, each time telling the operator we were in a “dead zone” and did not have cell service. We were on the side of the road for 10 hours, believing 2 tow trucks were coming to our aid. Finally, the last call was placed at 11:00 PM and after being on hold for 20 minutes we were transferred to the tow company by Paul, the most helpful of all the customer service reps we had dealt with. The tow company had attempted to call us to verify our location and was unaware we had no cell service. “It would have been nice if they had told us” was the comment from the dispatcher. At 2:00 AM the tow trucks finally arrived and we arrived home at 4:00 AM Roadside Assistance was less than stellar, even after giving them our coordinates they were unable to be much help. When we finally had more than 1 bar on our cell phones, I discovered I had a call from Quebec and another from Florida. It’s no wonder they didn’t have a clue as to where we were if they’re located clear across the country. We might as well have been talking to “Bob” in India. Now comes the hassle of getting reimbursed for the cost of the tow home. If we had had cell service we would have called 1) our insurance 2) AAA and would have been covered with no problems – and it certainly wouldn’t have taken 10 hours!

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LuAnn
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Chrysler Roadside Assistance Issue

June 6, 2014

My husband and I were towing our 5th wheel as we were leaving for a 2-week vacation. Eighty-one miles from our home in Washington, there was a “pop” and smoke started coming from the engine compartment. We were able to pull over to the side of the road safely. To make a long story short, we contacted Roadside Assistance no less than 4 times through the button on the mirror, each time telling the operator we were in a “dead zone” and did not have cell service. We were on the side of the road for 10 hours, believing 2 tow trucks were coming to our aid. Finally, the last call was placed at 11:00 PM and after being on hold for 20 minutes we were transferred to the tow company by Paul, the most helpful of all the customer service reps we had dealt with. The tow company had attempted to call us to verify our location and was unaware we had no cell service. “It would have been nice if they had told us” was the comment from the dispatcher. At 2:00 AM the tow trucks finally arrived and we arrived home at 4:00 AM Roadside Assistance was less than stellar, even after giving them our coordinates they were unable to be much help. When we finally had more than 1 bar on our cell phones, I discovered I had a call from Quebec and another from Florida. It’s no wonder they didn’t have a clue as to where we were if they’re located clear across the country. We might as well have been talking to “Bob” in India. Now comes the hassle of getting reimbursed for the cost of the tow home. If we had had cell service we would have called 1) our insurance 2) AAA and would have been covered with no problems – and it certainly wouldn’t have taken 10 hours!

Avatar for LuAnn
LuAnn
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